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The Dom Hotel

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213 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Sheffield, United Kingdom
Reviewed 28 June 2015 via mobile

We were lucky enough to be able to stay at The Dom Hotel... The hotel was tastefully decorated yet had all the modern cons you would hope for in a luxury hotel, including an iPad that controls various functions in the room. The two rooms we had had great views of the Saas-Fee mountains and had nice bathroom facilities, with...

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Helpful?
Thank Davinia D
Simone W, Manager at The Dom Hotel, responded to this review

Dear Davinia, thank you for your kind review and that you have taken the time to post it even that you stay was in Winter. I really appreciate it and it shows me that we can make a deep impresssion with true hospitality and friendlyness. I hope that we can welcome you back next winter and that we can chauffeur...

London, United Kingdom
Reviewed 23 April 2015 via mobile

We arrived in Saas Fee late on a Saturday night, one of the receptionist came to pick us up from the bus terminal, when we arrived at the hotel it was already to late to have dinner but the chef prepared a dish of cold meats and cheese for us. We check in in to our room and I really...

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Thank ex71
Reviewed 10 March 2015 via mobile

We enjoyed our stay but did not appreciate the bathroom in the room we booked. We could have down graded to have normal bedroom but the room was quite a lot smaller. Breakfast was good and the half board option is good value. Great to have English TV in the rooms on a high quality TV.

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1Thank Christopher J
Simone W, Manager at The Dom Hotel, responded to this review

Dear Christopher J thank you for rating your stay so positive. Your dissatisfaction with the bathroom design is understandable, however we do show all rooms en detail in our videos on Youtube to ensure that all guests can choose the room that suits them. We are building new rooms on our 5th floor and will definitely take your comments into...

Hong Kong
Reviewed 23 February 2015

I stay in a lot of places and I'm afraid I don't normally pay a lot of attention to the staff. However this is a classic example of a rather nice hotel turned into something quite exceptional by the unerringly cheerful and helpful staff. In particular Thomas and Zsolt and the chefs are great. They make the hotel and I...

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1Thank MistyPool
Simone W, Manager at The Dom Hotel, responded to this review

Dear Mr. and Mrs. Misty Pool Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are really happy to hear, that you liked our service. We will tell our kitchen and our service crew about your nice words. Sincerely, Anja Feist

Zurich, Switzerland
Reviewed 12 February 2015

It's been almost a year since I stayed but feel the Dom hotel does warrant a review. The hotel is well positioned in the centre of the town and only a few minutes walk from the ski lifts. The service from the hotel was excellent, they even contacted us before we arrived and asked us what sort of time we...

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1Thank Suzanne E
Simone W, Manager at The Dom Hotel, responded to this review

Dear Suzanne thank you for leaving a review even afte rone year. We are delighted that you have taken the time for this and it appears that we have been able to leave a lasting impression. We would be happy to welcome you back. Please ask us for special offers on the rooms in April. All the best and kind...

Antwerp, Belgium
Reviewed 6 February 2015 via mobile

We booked a Deluxe room with explicit request for a quite room: we got a room just on top of the very noisy bar! The 2nd night no one available at the local reception. The third night we made a call at night and got a compensation but still we didn't got any better room. We decided to leave one...

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2Thank Thierry981
Simone W, Manager at The Dom Hotel, responded to this review

Dear Thierry981, I am sorry that your review is coming out so negative because you left the impression upon your check out that you were satisfied with the services. I am sorry that I had to refuse your request for discount due to fallen Euro exchange rates. But your booking was made in Swiss Franks and therefore has to be...

Luxembourg City, Luxembourg
Reviewed 25 January 2015

Positive: The rooms of this hotel are very stylish and to my opinion are value for money. The bed, matrass, pillows, ... are absolutely fine. Negative: 1. there was no space to work in the room and the hotel doesn't have a spot where you can put your laptop and work. 2. Service is inconsistent. Although the infrastructure is great...

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2Thank Johan V
Simone W, Manager at The Dom Hotel, responded to this review

Dear Johan V thank you very much for your review. It is always a great help to us to receive such feedback. I am sorry that the service you received was inconsistent. i will put an even closer eye on all aspects and ensure that the rightfl expected high level of service will be consistently achieved. I hope that we...

London, United Kingdom
Reviewed 23 January 2015

I enjoyed a week here in early January. Overall this is a very good value proposition in a stylish modern hotel with friendly staff. Pros Nice large rooms with a walk-in shower and large bath tubs in the bedroom. Good selection of breakfast dishes, although I'd like to see more hot options. Great location in village centre. Free taxi to...

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Thank jonathan g
Simone W, Manager at The Dom Hotel, responded to this review

Dear jonathan g thank you very much for leaving such a wonderful review for us. It was pleasure having you as our guests. I have taken up your comment on more hot options on the breakfast buffet. Besides our made to order egg dishes, I will expand the hot isde with freshly prepared french cinnamon toast. This is definately missing....

Reviewed 20 January 2015

Let me start off by saying that I was swayed by this hotel sharing my name when booking in here for a week at the beginning of January. There were other options in town which appeared to offer better value in terms of half board, but I'm pleased we opted for this one. The hotel is centrally located in the...

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Thank DomDani
Simone W, Manager at The Dom Hotel, responded to this review

Dear DomDani, thank you very much for leaving such an extensive review about your stay. This will surely help others. Also your review on our restaurant is much appreciated. As you have noted prices for food are higher than in rest of europe, but we try to also offer less expensive choices with our vegetarian options on the menu. Your...

Reviewed 18 January 2015

We stayed there the first week of January and had an amazing time. The reception staff were fantastic and were able to help answer all questions we had. At the hotel you get a free taxi service all day long, and you also get a citizens pass so public transport is also free. If you stay here we definitely recommend...

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Helpful?
Thank Emily T
Simone W, Manager at The Dom Hotel, responded to this review

Dear EmilyT, thank you very much for leaving such a positive review for us. It was a pleasure having you with us and I hope that we can welcome you back soon. With all the best wishes from Saas-Fee, Simone

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel The Dom - Where tradition and today meet Our hotel is situated in the center of Saas-Fee, a location with the best-possible guarantee of snow in Europe, and embedded in the typical architecture of the 19th century, when tourism was dominated by the English. In 2011 we restored this historical building, the oldest hotel in the village, at great effort and, at the same time, with great care. The interior captivates with its modern elegance paired with antique elements. Our lovingly furnished 28 rooms also offer you technological comfort of the highest standard. Each room comes with an iPad, and thus for the duration of your stay in our hotel you have access to a diverse and individually tailored information and entertainment offering. ... more   less 

Additional Information about The Dom Hotel

Address: Dorfplatz 2, Saas-Fee 3906, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Saas-Fee
Price Range: $253 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Dom Hotel 4*
Number of rooms: 28
Reservation Options:
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Also Known As:
Unique Hotel Saas Fee
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Saas-Fee
#5 Luxury Hotel in Saas-Fee
#6 Romantic Hotel in Saas-Fee
#9 Family Hotel in Saas-Fee
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Questions & Answers

Questions? Get answers from The Dom Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room if you book Standard.”
 of 5 bubbles 811ericd, 17 Sep 2016 | Read review
“Rooms facing away from the church are quieter.”
 of 5 bubbles Tessie028, 28 Aug 2016 | Read review
“Look for a room with view on the Allalin mountains and the Dom.”
 of 5 bubbles Lulu1_B, 11 Aug 2016 | Read review
“Families:take the family arrangement with 2 double rooms with patio in between. Upper rooms are more quiet (lounge bar on the ground floor).”
 of 5 bubbles Clevermind73, 16 Feb 2016 | Read review
“higher up away from the church with view on the mountains”
 of 5 bubbles donata11, 13 Jan 2016 | Read review
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