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Hotel Metropol

Hotels.comUSD 193*
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Certificate of Excellence
16/06/2017 17/06/2017
1 room 2 adults 0 children
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Hotel Metropol
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163 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Fribourg, Switzerland
Reviewed 25 March 2017

We enjoyed or five days stay at the Metropol hotel in Saas-Fee! We lived in the room 307 witch is in the North West corner at the third floor of the building, through the windows we had a great view on the mountains and the Valley in spite of the fact, that the usual view in Saas-Fee is normally south...

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Helpful?
Thank Thomas S
fabianh76, Inhaber at Hotel Metropol, responded to this review

Dear Thomas, Many thanks for your wonderful comment. We are exited to hear you had a great time here with us. Vacation time is something very precious and we are very happy we were able to make this trip a special one. We hope to see you soon again and send, best wishes from the Metropol, Mandy and Fabian Hess

Bern, Switzerland
Reviewed 11 March 2017

I can recommend this hotel for bed and breakfast as the welcome is warm and helpful, the rooms are comfortable and the breakfast buffet excellent. The restaurant isn't at all attractive, has no atmosphere and weird furnishing. The 6 course dinner was tasteless, overcooked and uninspired. There are many better places to go for dinner in the village. e.g. traditional...

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Helpful?
Thank PollyMeyer
fabianh76, Inhaber at Hotel Metropol, responded to this review

Dear Mr. Meyer, Thank you very much for your feedback about your stay with us. Nice to hear that you enjoyed our facilities and our breakfast which you describe as excellent. We are surprised about your impression of our kitchen. Especially this winter we had very positive feedbacks but of course we will double check with our chef and keep...

Ireland
Reviewed 5 February 2017 via mobile

I had the lovely experience of eating at the Metropol for a week in January. The food was delicious but what impressed me most was the helpful, friendly thoughtful staff. Nothing was ever a bother. I smile when I remember sitting by the fire and a moment later someone came to add wood and stoke the fire for me. I...

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Helpful?
Thank Alsuth
fabianh76, Inhaber at Hotel Metropol, responded to this review

Dear Alistair, Thanks for your kind feedback and nice to hear about your experience. We would be happy to welcome you another time at our place. All the best and many greetings from the glacier village, Mandy and Fabian Hess

St. Gallen, Switzerland
Reviewed 8 January 2017 via mobile

We stayed five nights with our family for skiing vacation and were extremely happy with our stay. The positives: - Centrally located in the middle of the village, max. five minutes distance from lifts - Complimentary Electric Taxi service from bus station, to ski lifts etc - Great spa with 3 saunas and small pool to relax after day out...

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Helpful?
Thank jounianni
fabianh76, Inhaber at Hotel Metropol, responded to this review

Dear guest, thanks for your positive feedback. We are pleased to hear that you were very happy about your stay with us. We try to improve the above-mentioned points and we look forward to welcome you again in the Metropol. Sunny greetings, Mandy and Fabian Hess

NYC
Reviewed 16 December 2016

Hotel Metropol was wonderful. Very friendly staff, excellent breakfast, clean and spacious. Everyone was very helpful. Room had a great view of the mountains. Conveniently located in the center of the village.

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Helpful?
1Thank Rita G
fabianh76, Inhaber at Hotel Metropol, responded to this review

Dear Rita, thanks a lot for your kind feedback you gave us. We are very happy to hear that you enjoyed your stay with us. We hope to welcome you another time at our place. Sunny greetings from the glacier village, Mandy and Fabian Hess

Ireland
Reviewed 29 March 2016

I used Hotel Metropol for a series of meetings and for breakfast and dinner in February 2016. The food and service were excellent and the staff notably friendly to a solo traveller. I cannot comment on rooms as I didnt stay overnight. The central location and quiet professional style were ideal for my purposes especially meeting people in the spacious,...

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Helpful?
Thank Alsuth
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen

San Francisco
Reviewed 20 March 2016 via mobile

We had been last week for ski Holidays. Not only were we mystified with the beauty of the snow classed glacier Alps, but with the friendliness and hospitality of the hotel. Quick check-in with welcome drinks, lovely view from the window of the scenic village,wellness centre was perfect after a long tiring day of skiing. Food was outstanding and so...

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Helpful?
Thank Irene V
Ursula H, Inhaber at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen

Canton of Neuchatel, Switzerland
Reviewed 24 February 2016

It's my third stay in this hotel, and hopefully not the last. The hotel is very conveniently located in the village, a few minutes walk from the "Alpin Express" toward the slopes. The staff is very friendly. It's a family-run hotel and you can chat with the owners if you want to. Saas-Fee is a car-free village. The hotel's electric...

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Helpful?
Thank Jerome B
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen

Switzerland
Reviewed 22 February 2016

Nice place for a ski getaway with affordable Swiss prices and hospitality. The breakfast was very good and plentiful while the location is a 7 minute walk from the main ski lift. The owner was very nice and accommodating as well as her staff. The rooms were fairly sized but clean. I would stay here again and highly recommend to...

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Helpful?
Thank George E
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen

Basel, Switzerland
Reviewed 4 January 2016

First the good things: - Excellent location; right in the middle of the village and walking distance to the lifts - Friendly and helpful hotel staff; they are always smiling and willing to go the extra mile to help the guests with their needs Now the problems: - This is very old property and it urgently needs to be upgraded...

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Helpful?
1Thank Somani N
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

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16/06/2017 17/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
A warm welcome in our Hotel Metropol Saas-Fee Arriving and feeling directly at home. Spread yourself out in our cosy and comfortable rooms. Find everything you need and even something more. The personal led 4-star hotel in the carfree village center of Saas-Fee offers you a perfect view to our majestic Glacier and Mountains. Get new energy in our holiday hotel with personal ambiance. Start your day with a big and well balanced breakfast buffet. After varied and active hours, relax in our Best Wellness or with a Massage. ... more   less 

Additional Information about Hotel Metropol

Address: Untere Dorfstrasse 35 | 3906 Saas-Fee, Saas-Fee 3906, Switzerland (Formerly BEST WESTERN Metropol Grand Hotel)
Region: Switzerland > Swiss Alps > Canton of Valais > Saas-Fee
Price Range: $210 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metropol 4*
Number of rooms: 51
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Saas-Fee
#8 Romantic Hotel in Saas-Fee
#18 Family Hotel in Saas-Fee
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropol staff and other travellers.
2 questions
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Questions? Get answers from Hotel Metropol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider at booking whether you need a balcony, as not all rooms have one.”
PollyMeyer, 11 Mar 2017 | Read review
“Breathtaking views from South facing rooms”
  • South facing room view
H7941PWjohne, 20 Feb 2015 | Read review
“Best views are of the glacier.”
bristol54, 1 Feb 2015 | Read review
“Choose a room with a glacier view.”
TMGarrett_5, 28 Dec 2014 | Read review
“Side facing the mountains is quiet and catches the sun.”
RobinT_12, 24 Aug 2013 | Read review
5 of 5
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USD 193* /night
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Prices are for 1 room, 2 adults
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