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Location was nearby the airport and only 10 minutes driving to the city center. They have their own private parking just across the street. As we arrived, a huge group of Chinese tourists had just arrived and it was chaos. The receptionist notice our baby...More
This is the second time I've stayed here and I wasn't disappointed. The hotel has very spacious rooms and the view over Frankfurt and the surrounding area from the higher floors is fantastic. The restaurant is located on the 19th floor, so this view is...More
Thank Andrew F
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded 1 December 2016
Thank you for your stay at our hotel and for your comments and great ranking. They are very important to us and will enable us to improve our service in the future. We are delighted that you enjoyed the new refurbished rooms and...More
Booked the room in advance, for a late night arrival from Airport.
There is a Parking area just across the Hotel. However, there were no space there or around the Hotel. Parked illegal in quite a distance.
Elderly, but somewhat polite "Night watch" made the...More
Thank Brian F
Response from Best Western F, General Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded 16 May 2017
Dear Brian F.,
thank you for your feed back.
don't look for any other Hotel. Rather call our night watch and he will make sure the guests keep quite in the corridors.
Hope to welcome you again.
The good: rooms were a very decent size, beds and pillows comfy, bathroom roomy and shower strong..
Not so good: Strange smells, especially in the corridors/lift and Nickelodeon only english language station I could find..
Quite good: Breakfast (included in price) was plentiful with both...More
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded 24 February 2017
Dear guest, Thank you for your stay at our hotel and for your detailed feedback. We are delighted that you enjoyed the new refurbished rooms . It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael...More
The lobby of this hotel has the look of a run down hostel and has a constant bad smell. Check in was very slow & I had very low expectations at this stage. However, when I got to my room I was pleasantly surprised. It...More
2 Thank lauralaura2017
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded 23 January 2017
Dear guest, Thank you very much for your stay at our hotel and for your comment. They are very important for us and will enable us to improve our service in the future. We have discussed your points in our management meeting to enhance the...More
USD 56 - USD 121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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