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Best Western Hotel Frankfurt Airport Neu-Isenburg

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Best Western Hotel Frankfurt Airport Neu-Isenburg
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31 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Stockport, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 week ago

This is the second time I've stayed here and I wasn't disappointed. The hotel has very spacious rooms and the view over Frankfurt and the surrounding area from the higher floors is fantastic. The restaurant is located on the 19th floor, so this view is afforded to you as you are sitting down in to morning to the excellent breakfast... More 

Helpful?
Thank Andrew F
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear Guest, Thank you for your stay at our hotel and for your comments and great ranking. They are very important to us and will enable us to improve our service in the future. We are delighted that you enjoyed the new refurbished rooms and satified with our breakfast offer and would be glad to welcome you soon again. With... More 

Pleyben, France
Level Contributor
156 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 4 weeks ago via mobile

We visited this hotel for a couple of nights whilst attending an exhibition nearby. Firstly, trying to find the hotel was a little difficult. The name we were given when booking was EHM hotel frankfurt airport. However, the hotel is a Best Western. It looks like an apartment block from the outside. Not signed at all. The reception area was... More 

Helpful?
Thank Kiki d
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear guest, Thank you for your stay at our hotel and for your comments . They are very important to us and will enable us to improve our service in the future . We are delighted that you enjoyed the new refurbished rooms .Following improvments are on the plan, though the reception will brighten up soon though. It would be... More 

Milton Keynes, United Kingdom
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 July 2016

We stayed here on a stop-over on our journey from the Hook of Holland to Nuremberg. We drove up and down the road a couple of times looking for 'Balladins Hotel' before realising that the name on the hotel was Hotel Isabella (apparently it is also called EHM), it would have been good to know before, I mentioned this to... More 

Helpful?
Thank walki_1
London, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 February 2016

Just had one night after a tiring day and slept fantastically. Bed was very comfortable, room was spotless. Easy enough to find. Friendly staff. Everything worked. Didn't experience any food so unable to comment.

Helpful?
Thank smiler09
Jeddah, Saudi Arabia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 February 2014

The internet will drive you crazy in this hotel! on off on off! just terrible!! Happy Hour is certainly not Happy judging by the rude bar maid and what was on offer, on arriving at the Bar (which by the way is not open at weekends) was told that Happy Hour was only for Red or White wine and that... More 

Helpful?
Thank Sam S
Medina, Saudi Arabia
Level Contributor
70 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 23 November 2013 via mobile

This hotel seams to be good for those who looking for low budget trip. The staff were nice and helpful. The break fast is suitable. There's a beautiful market (isenburg central) just behind the hotel.

Helpful?
Thank hani-KSA
Leominster, United Kingdom
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 22 October 2013

Over the years i have been to the Frankfurt bookfair many times and in recent years have stayed at all the Sheraton's in Frankfurt. They have got one used to a certain standard in hotels and the idea that the Balladins has the same rating is frankly laughable. The best things were the bed which was excellent and the television... More 

Helpful?
Thank sheridan s
Leominster, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 October 2013

This is what I think is 60's Architecture, Reception being our first point of contact our Booking was incorrectly logged. Nadine whose attitude was very Little Britain simply shrugged and said "the Computer says no" ten minutes on she finally sorted it out. Rooms acceptable but drab 19th Floor bar and Restaurant have nice views but closed Saturday and Sunday.... More 

Helpful?
Thank Edward T
Andover, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2013

Stayed here for overnight stops on way to and from Austria. There is nothing "superior" about this hotel. Room on the first night had a real odour of tobacco although it was a non-smoking room. The carpet was not exactly clean. On the return trip, the room was abysmal. Base of bed ripped, two leather chairs torn, beds had a... More 

Helpful?
Thank Helen P

Travellers are raving about these Neu-Isenburg hotels

Honolulu, Hawaii
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 October 2011

The hotel is located 15 minutes from the airport. There is a return shuttle. a/c is good large bath tub Poor internet access. Electronic keys are a problem.Front desk acted as if it was my problem. 4:30 am water pipes in room start banging for 30 min. Hallway noise in the early am. 14E breakfast w/o orange juice

Helpful?
1 Thank RTC411

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
This 4-star hotel in Neu-Isenburg is just a 15-minute drive from Frankfurt city centre and Frankfurt Airport. It offers free Wi-Fi and modern rooms. ... more   less 

Additional Information about Best Western Hotel Frankfurt Airport Neu-Isenburg

Address: Herzogstrasse 61-63, 63263 Neu-Isenburg, Hesse, Germany (Formerly EHM Hotel Frankfurt Airport Neu-Isenburg)
Region: Germany > Hesse > Neu-Isenburg
Price Range: $76 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Frankfurt Airport Neu-Isenburg 4*
Number of rooms: 222
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Also Known As:
Quality Hotel Neu Isenburg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Frankfurt Airport Neu-Isenburg staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the room the better”
 of 5 bubbles T670GOandrewf, 26 Nov 2016 | Read review
“A re-formed room is best but I don't think they were booking out the un-refurbished ones as they were working on them.”
  • Hallway entrance to room
  • Balcony
 of 5 bubbles walki_1, 14 Jul 2016 | Read review
“Don't bother - go elsewhere. You cannot hear the airport which is probably the only good thing about it.”
 of 5 bubbles HelenP682, 19 Aug 2013 | Read review
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