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Holiday Inn Frankfurt Airport - Neu-Isenburg

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Traveller (72)
Room & Suite (48)
Dining (7)
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Overview
  • Excellent11%
  • Very good57%
  • Average24%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (232)
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11
5
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1 - 5 of 118 reviews
Reviewed 2 weeks ago via mobile

Staff was consistently rude, condescending, and unhelpful. We were told the room would be ready at a certain time, but it wasn’t. We had an early flight out of Frankfurt, but this hotel’s shuttle didn’t begin service until several hours after we needed it. One...More

Thank TGR63
Response from HI-Neu-Isenburg, Shiftleader Front Office at Holiday Inn Frankfurt Airport - Neu-IsenburgResponded 2 weeks ago

Dear TGR63, thank you very much for sharing your opinion about your stay in the Holiday Inn Frankfurt Airport Neu-Isenburg on Tripadvisor. I am sorry to see that you did not enjoy your stay with us. Especially your comments regarding our staff made me speech...More

Hotel's Favourite
Reviewed 21 October 2017 via mobile

If you want to stay at reasonable rate and peaceful place in Frankfurt then it's a perfect place. Rooms are neat and clean and breakfast is included. They have a shuttle service from airport terminal 2 to hotel till 10 pm from morning 8am onwards.

1  Thank Pradhan2023
Reviewed 27 April 2018

Booked direct with the hotel, online from Thailand and received an email confirmation. So a confirmation is a confirmation, right? No apparently not. At some point before my arrival my card was charged for the full stay - this is all in the T&Cs -...More

Thank Rob_Surin
Reviewed 21 March 2018 via mobile

There is space in the room, it s clean and bedding is good. Breakfast is good with choice. The place is between the airport and the city in an industrial and commercial area with nothing around. We we’re there for a seminar but the WiFi...More

Thank Ismah_RD
Response from IHGService, Guest Relations Manager at Holiday Inn Frankfurt Airport - Neu-IsenburgResponded 4 April 2018

Hello Ismah_RD, Thank you for your feedback regarding your stay at Holiday Inn Frankfurt Airport-Neu-Isenburg, Germany. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness, bedding and breakfast selection. On behalf...More

Reviewed 10 January 2018

We spend a night here between connecting flights. It is a modern & pleasant hotel that looked new. The standard room was exactly what I would expect from the Holiday Inn chain in Europe (more modern and comfortable than the American Holiday Inn, in my...More

Thank zippy2005
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Free Parking
Concierge
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 69 - USD 280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 69 - USD 280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (72)
Room & Suite (48)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for a quiet room"
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"Of my 3 visits all the rooms have been excellent. Suits are great."
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"very well maintained"
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"Higher corner suites are great"
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