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This four star hotel is quite large (oversized by Black Forest standards), surely expensive and has some attractions (very good breakfast and dinner buffet, decent spa).
The key issue is the staff. Several of the staff we met during our week-end stay were not client...More
Thank A R
Response from HotelVJZ, other at Vier Jahreszeiten am SchluchseeResponded 2 weeks ago
Dear guest A R,
Thank you for the review and your time. We are sorry that you did not enjoy your stay at the four season at the lake Schluchsee. Our goal is to fill our guests with enthusiasm for the Hotel.We do have communicated...More
This hotel is overpriced for what you get.
For some reason they have a very old clientele who like to be told what and when to eat, there were 2 pre arranged evening meal times 6pm or 8:15pm and a SET MENU! Unbelievable, no choice....More
Thank A C
Response from HotelVJZ, Management Trainee at Vier Jahreszeiten am SchluchseeResponded 22 December 2017
Dear Geast A C,
Thank you very much for your feedback.
We regret that your recent stay with us at the Hotel Vier Jahreszeiten am Schluchsee was not to your satisfaction. The set half board meal times are due to organisational requirements and we ask...More
This place gives a feeling that it has been there for a long time. It feels confident in its skin and in its surroundings. So much that it can do this little but differently here and there. The ambience is in some aspects like on...More
Response from HotelVJZ, Management Trainee at Vier Jahreszeiten am SchluchseeResponded 15 January 2018
Dear guest MaceoFIN,
thank you for the review and the great description of the area and the opportunities you have in the hotel itself. We wish you all the best and hope to welcome you again at the four seasons at the lake schluchsee.
Booked by client.
Really nice hotel near lake and woods.
Clearly a locals favourite as restaurant was noticeably busy with families and couples in mid week.
Rooms quirky, but very clean.
Also, appears to be busy.More
Thank Andy G
Response from HotelVJZ, Manager at Vier Jahreszeiten am SchluchseeResponded 5 October 2017
Dear Andy G.,
thank you very much for your very positive assessment about our hotel.
Thanks for the time you have taken for this detailed assestement.
We are glad really very much that you have liked your stay so well and you have so many...More
A worn out tired hotel , rooms tired no air con , plastic wood floors, tiny beds, no comfort .
The hotel caters for very senior market ,
Food the bar provides none
The restaurant only has a set menu which is only available at...More
1 Thank hugmee
Response from HotelVJZ, Manager at Vier Jahreszeiten am SchluchseeResponded 23 September 2017
Dear Mr. Hugmee,
First of all we would like to thank you for your review and the related advices. The reviews of our guests help us to improve our service in their opinion. We apologize for the late answer but first we had to translate...More