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NH Frankfurt Airport West

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NH Frankfurt Airport West
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449 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Leipzig, Germany
Reviewed 1 week ago

Nice hotel which supportiveand friendly employees. Breakfast was very good. Good conncection to the airport by bus (public or Lufhansa employee bus) or an own hotel shuttle. The rooms were mor than sufficient for a business trip and contained also a tub in thebathroom. Air condition was not really working that well in the room, but for March this was...

Review collected in partnership with NH Hotels
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Helpful?
Thank P2375MBtimm
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear P2375MBtimm, thank you very much for taking the time to share experiences with us after your stay in our NH Frankfurt Airport West. I really appreciate your lovely comments which we have shared with the whole team. We look forward for the opportunity of welcoming you again soon in Raunheim. Yours Sincerely Erdal K. Deputy Hotel Manager

Berlin, Germany
Reviewed 2 weeks ago

The hotel is fine, although some rooms could use a littel renovation. Unfortunately for my last three stay the wifi was very week so working in the room was not possible. Hope this will be taken care of soon.

Review collected in partnership with NH Hotels
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Thank udom839
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear udom839, thank you very much for taking the time to share experiences with us after your stay in our NH Frankfurt Airport West. I can confirm that we do renovations ongoing room per room and we have already connected our Glas fiber line and increased the Wi-Fi speed. We look forward for the opportunity of welcoming you again in...

Porto Alegre, RS
Reviewed 3 weeks ago

When you look for a hotel, mainly, you look for 3 things: A clean and tidy room, a nice staff/service and high speed internet. Well, if you agree with me in this topics, avoid this one. After the check-in I went to the designated room and, for my surprise, the room was a mess! Probably there was someone sleeping there...

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Thank rfmilanez
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear rfmilanez, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. We would like to offer you our sincere apologies for the inconviences caused to you. The wellbeing...

Thessaloniki
Reviewed 3 weeks ago via mobile

Airport hotels are not considered for long leisure stays, rather than for short period stays between transfer flights and possibly some business trip. This hotel is exactly focusing on that. The room is small, but you do not need it bigger. Clean areas and kind staff. The breakfast buffet is very good. They offer shuttle service to the airport with...

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Helpful?
Thank G_Bebetsos
Norway
Reviewed 4 weeks ago

Visited Frankfurt for a festival and had a 3 nights stay at the hotel.For the stars given it could be way better.It was just ok . The breakfast buffet was excellent,but the stuff of the hotel was in general a bit slow.The room was not cleaned properly,and the mini bar was never re-filled and had no variety to start with.The...

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Helpful?
Thank Christina A
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear Christina A, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. We regret we did not cover your expectations at all but please be informed we will use your comments to retrain our staff members to avoid experiences like this in future. Thank you again...

Africa
Reviewed 5 weeks ago

Hotel is ok in general. Bed is comfortable. TV is not very diverse in terms of channel. Personal is very profesional. Quality price ratio is good. Food is cheap It's conform to a 4 stars hotel. Rooms are really quite.

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Thank Cemac_first
Reviewed 18 March 2017 via mobile

The hotel name is somewhat misleading, depending on traffic it can be an expensive cab ride or a long ride on the shuttle. Tip: get your return shuttle ticket promptly as soon as you check in since the shuttle only fits 8 people at a time. The rooms are comfortable enough, but nothing really luxurious and as others have pointed...

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1Thank VoyagerNine
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear VoyagerNine, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. Your right, our hotel in Raunheim is 10 km from the airport and a trip takes usually 10-12 min and is also free of charge by using our shuttle. We are sorry for the technical...

East Kilbride, United Kingdom
Reviewed 12 February 2017 via mobile

Stayed here for three nights and it's a very modern fresh clean hotel... the shuttle bus from the airport is a great addition and the food is quite good too... overall pleased with the hotel it's modern but basic at the same time, but would stay here again although the prices go up and down during the week which is...

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Helpful?
Thank John G
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear John G, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Frankfurt Airport West. I really appreciate the excellent comments, that I have shared with our staff. Hoping to welcome you...

Prague, Czech Republic
Reviewed 10 February 2017 via mobile

Service is not great and it look like a school pension. You call from the room and they pick every 4 times. Cleaning team is really kind and room are practical and clean. Breakfast is good with wide choice and good quality. For work it is fine.

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Thank Johan A C
Belgrade, Serbia
Reviewed 8 February 2017

I traveled from Argentina to Europe and I must sleep one night near the Frankfurt airport. This hotel is everything what I need: shutle bus from airport to the hotel and from hotel to the airport, profesional and fast stuff, good restaurant for diner and exellent breakfast, fast wi-fi...

Review collected in partnership with NH Hotels
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Thank predrag2013

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The NH Frankfurt Airport West is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more   less 

Additional Information about NH Frankfurt Airport West

Address: Kelsterbacher Str. 19-21, 65479 Raunheim, Hesse, Germany (Formerly NH Frankfurt Rhein Main)
Region: Germany > Hesse > Raunheim
Price Range: $70 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Frankfurt Airport West 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Nh Frankfurt Rhein - Main Hotel Raunheim
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Questions & Answers

Here's what travellers have asked, with answers from NH Frankfurt Airport West staff and other travellers.
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Questions? Get answers from NH Frankfurt Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go right and lower”
X3603ZZmarkh, 12 Oct 2016 | Read review
“Free shuttle - take #1(2 hotels) Instructions said catch shuttle @ Terminal 1 - Hall A. Stand in front of Hall B to catch shuttle.”
Ronda3503, 24 Sep 2016 | Read review
“If you need to be connected, then just not book here. Also, the phones in rooms cannot dial external.”
rajeshshin, 14 Sep 2016 | Read review
“I guess all rooms are similar.”
cosmopolitanforlife, 12 Jun 2016 | Read review
“Opposite side to rail lines”
AndrewD28, 12 Apr 2016 | Read review
5 of 5