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Mercure Hotel Frankfurt Airport

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1 room 2 adults 0 children
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Mercure Hotel Frankfurt Airport
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949 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Cardiff, United Kingdom
Reviewed 6 days ago NEW

Close to the airport and road networks. Reasonably priced in comparison with the hotels nearby. Quick check in/out facilities which saves time. Ample parking. Rooms were a good size although could benefit from a little revamp.!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Paul W
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Paul, Thank you very much for your review. Please return again soon to the Mercure Hotel Frankfurt Airport.

Jyvaskyla, Finland
Reviewed 1 week ago NEW

I spend one night in this hotel next door to Frankfurt Airport (FRA). Check in was done smoothly and fast. My room was spacious but dirty generally also some small things needed fixing urgently. Gym has cardio machines quite ok even it is by the pool so you get sweaty easily which is no problem for me maybe for someone...

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Helpful?
Thank RamiH-10
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear RamiH-10, Thank you for your review.

Luxembourg City, Luxembourg
Reviewed 1 week ago

Couldnt reach the hotel on the phone for 3 hours in order to confirm my booking. Non of the privilliges of my Accor status were respected. There was not even a bottle of water in the room, nothing in the fridge etc. Hotel is in very old shape and parking is charged extra a big amount making total price of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Maciej_Wal
Luxembourg City, Luxembourg
Reviewed 1 week ago

We used this hotel for what the title says. We had an early flight, and we have +200Km to FRAPORT, so we chose this hotel as it had a great offer. One night sleep, with up to 15 days of parking and a free shuttle to the airport and back. We also ordered some delicious food in our room, for...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Mihai1978
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Mihai1978, Thank you very much for your great review. We're delighted that you enjoyed your stay with us. Thank you especially for praising our friendly staff. Please return again soon to the Mercure Hotel Frankfurt Airport.

Minneapolis, Minnesota
Reviewed 1 week ago

I don't know where to start. From the communications via email, these people were very helpful in assisting with our reservation even with the time difference. Any questions I had for them, they answered. Our flight got in at 6 AM and we took the shuttle to this hotel. We got there way early and they took all of our...

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Helpful?
Thank janelle h
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Janelle, Thank you very much for your excellent review, and especially, for praising our fine and dedicated associates. Please return again soon to the Mercure Hotel Frankfurt Airport.

Dusseldorf, Germany
Reviewed 2 weeks ago

Excellent hotel with good restaurant and parking facilities. Staff is welcoming and the rooms really nice, especially on the last floor. I recommend it to anyone looking to stay short or long stays in Frankfurt

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Krisztina H
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your excellent review, Krisztina! Thank you especially for praising our fine and dedicated associates. Please return again soon to the Mercure Hotel Frankfurt Airport.

Davis, California
Reviewed 2 weeks ago

....but with an excellent shuttle it doesn't matter. DON'T take a cab! This is a nice place but located in an industrial area so don't expect to wander a neighborhood looking for food and drink or shopping. They have their own, somewhat pricey, restaurant and bar and you're sort of stuck with it. Had the frankfurter for $10 which was...

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Helpful?
Thank FlyingWaldo
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear FlyingWaldo, Thank you very much for your great review. Please return again soon to the Mercure Hotel Frankfurt Airport.

Reviewed 3 weeks ago via mobile

One of the best option you have near Frankfurt airport when you are staying for overnight. A very good 4 star option with services and facilities. Staff capable and well trained. I enjoy my benefits as LeClub member

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Helpful?
Thank miguelalterio
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Miguel, Thank you very much for your review. Please return again soon to the Mercure Hotel Frankfurt Airport.

Strasbourg, France
Reviewed 4 weeks ago

Quiet place, gentle and professional team, whatever the time you arrive. The rooms are quiet and comfortable. Excellent breakfast ! :-) Very close to the Frankfurt airport, which makes it very convenient when travelling.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank COtto_FR67
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

What an excellent reveiw, COtto_FR67! Thank you very much. Please return again soon to the Mercure Hotel Frankfurt Airport.

Sooke B.C.
Reviewed 4 weeks ago via mobile

We had a layover in Frankfurt so booked this hotel. Free airport shuttle was very efficient. Hotel was only 79euros so we thought this was a good deal after the overpriced Venice hotels. Super clean and comfortable, perfect overnight stay. Reception staff were friendly and helpful. Would definitely stay here again. Breakfast isn't included in the price.

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Helpful?
Thank SookeB.C.Schoolbus
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your outstanding review, SookeB.C.Schoolbus! Please return again soon to the Mercure Hotel Frankfurt Airport.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The refurbished 4 star Mercure Hotel Frankfurt Airport offers 150 airconditioned rooms, 7 airconditioned conference rooms, an indoor pool with sauna and a private car park. Our New York restaurant is open from 12 noon to 2.30 p.m. and from 6 to 11 p.m. every day. The Zeppelin Lounge bar is open from 5 a.m. to midnight. Our free airport transfer service runs to Terminal 1, 4 km away, between 5.40 a.m. and 11.10 p.m. The hotel is 15 km from the city centre and 20 min drive from the exhibition centre. ... more   less 

Additional Information about Mercure Hotel Frankfurt Airport

Address: Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
Region: Germany > Hesse > Kelsterbach
Price Range: $75 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Mercure Frankfurt Airport
Mercure Hotel Kelsterbach
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Frankfurt Airport staff and other travellers.
8 questions
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California
Penang Island, Malaysia
over a year ago
Bengaluru, India

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Questions? Get answers from Mercure Hotel Frankfurt Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms above the first floor (as I've said about that Level !!!)”
 of 5 bubbles robertah2014, 22 Sep 2016 | Read review
“Ask for a room far away from the rooms designated for Chinese groups.”
 of 5 bubbles 830nicolasd, 26 Jun 2016 | Read review
“Near the lift is good and easy with luaggae”
 of 5 bubbles 11Travelstar11, 8 Jun 2016 | Read review
“Upperfloor is very good”
 of 5 bubbles Travelstar3, 8 Jun 2016 | Read review
“look at the room before you move in”
  • There must be rooms facing the lake. That should be a nicer view
 of 5 bubbles 617sebastiana, 5 Jun 2016 | Read review
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