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Stonegate Resort

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Stonegate Resort
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Sydney, Australia
Reviewed 3 days ago NEW

We have been staying here every year for the past 3 visits to Big White, always came back here because it's been nice and quiet after a day on the slopes. The year was very different. Every night we've had kids running around in the corridor, shouting and yelling, like they're on a playground. Very disappointing.

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Thank Tracee S
Reviewed 1 week ago

The apartment was spacious. The kitchen was pretty sparsely equipped. It was located very close to the village which was an advantage if you were not skiing. The ski in ski out option was also great. The staff were all very friendly and serviced the apartment well. The hot tubs were great.

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Thank JMcMau
BWCR, Manager at Stonegate Resort, responded to this review

Dear JMcMau, Thank you for taking the time to provide feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay at the well-appointed Stonegate Resort was so enjoyable and we hope to welcome you back for another visit soon!

Giddings, United States
Reviewed 2 weeks ago via mobile

I have to agree with other comments. The place is aesthetically very nice. Has a w/d which I did not expect. Ski lockers, Game room and cinema a plus but yes they charge you for a coffee in the amenity center and you need exact change. Bummer. Have to also agree the hot tub is noisy. Here are also all...

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Helpful?
Thank Russell J
BWCR, Manager at Stonegate Resort, responded to this review

Dear Russell J, Thank you for taking the time to provide feedback regarding your recent stay with us at Big White Ski Resort. I am concerned about some of the issues you encountered during your stay and I'd really like the opportunity to discuss this further with you at a time that is convenient for you. To this end, I...

Vancouver, Canada
Reviewed 3 weeks ago

The Condo (2 bed) was spacious, well furnished, and clean. The kitchen could use a few more of the essentials (spices, sauces etc) if you actually wanted to cook meals there. The living area is comfortable and our children enjoyed the large TV and Xbox system. The master bedroom was the most disappointing thing in the condo, the bed is...

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Helpful?
Thank Simon B
BWCR, Manager at Stonegate Resort, responded to this review

Dear Simon B, Thank you for taking the time to provide feedback regarding your recent stay with us at Big White Ski Resort. We have passed along your concerns regarding to the Stonegate amenities centre to the facility operator. Further, at the soonest guest check-out we will be looking into the mattress that you’ve mentioned in your review. We hope...

Sydney, Australia
Reviewed 11 December 2016 via mobile

Came here on our honeymoon having gotten married in Whistler, and although we notified central reservations of this when we made our booking, and also asked for a room with a mountain view, we were on the ground floor, with a view of the path, building opposite, and a big snow pile. NO privacy, as everyone walking past could see...

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Helpful?
Thank 8ydneyfox
BWCR, Manager at Stonegate Resort, responded to this review

Dear 8ydneyfox, I am very sorry to hear that Stonegate Resort did not exceed your expectations. Further, I am concerned about some of the issues you encountered during your stay and I'd really like the opportunity to discuss this further with you at a time that is convenient for you. To this end, I have provided my direct contact information...

Hamilton, Bermuda
Reviewed 1 August 2016

Our family of 5 stayed at Stonegate for 2 weeks over Christmas 2015. We had room 3406, an executive 3 bedroom with private hot tub. The views of the mountains were spectacular and I could have stayed in my room the entire stay! Furnishings were very nice as well. We did have an issue with the dishwasher leaking but they...

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Thank islandgirl61212
BWCR, Manager at Stonegate Resort, responded to this review

Dear islandgirl61212, Thank you for taking the time to provide such great comments regarding your stay with us at Big White Ski Resort. Us, along with others in the snow-seeking travel community really appreciate your feedback! The great finishing, breathtaking mountain views, and short distance from the village centre make Stonegate Resort a choice accommodation at Big White Ski Resort...

Burnaby, BC
Reviewed 26 April 2016 via mobile

We stayed 4 nights at Stonegate with another family. In total 4 adults and 3 kids. We rented a 3 bedroom appartment and we were really pleased with the ammenities offered. It is a ski in / ski out location which we loved. The appartment had a hot tupb on the deck and the guests also had access to a...

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Thank cameliac67
BWCR, Manager at Stonegate Resort, responded to this review

Dear cameliac67, Thank you for providing such thoughtful and thorough feedback regarding your recent stay with us at Big White Ski Resort. We are glad you enjoyed your stay at the well-appointed Stonegate Resort and we are very happy to hear that you took pleasure in the amenities centre too! We look forward to welcoming you back for another visit...

Wiltshire, United Kingdom
Reviewed 8 March 2016

I'll start with the bad bits; Snow clearing of the pedestrian access to the village path - The front door which affords access to the snow path/piste to the village centre is poor, as you exit there is snow (not unexpected in a ski resort) which piles up making the walk slippery & dangerous, no steps are either visible or...

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1Thank K9Calamity
BWCR, Manager at Stonegate Resort, responded to this review

Dear K9Calamity, Thank you for providing such thoughtful and thorough feedback regarding your recent stay with us at Big White Ski Resort. We are happy you were able to enjoy the great Okanagan Champagne powder and the great ski in/out access at the well-appointed Stonegate Resort. Further, thank you for providing your comments regarding Stonegate housekeeping. Please be assured the...

ottawa, ontario
Reviewed 23 February 2016

The lodge here is set across the road from the main clocktower building at Big White ski hill. You either take a 100 meter walk up the road, or a 150 yard walk through the ski tunnel to the resort centre. There are 4 floors of units, about 6 per floor, so getting an end unit will have nice views...

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1Thank roboinottawa
BWCR, Manager at Stonegate Resort, responded to this review

Dear roboinottawa, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay at the well-appointed Stonegate Resort was so enjoyable and that you took pleasure in the amenities centre. We hope that you return for another visit soon!

Sydney, Australia
Reviewed 19 February 2016

Stayed at Stonegate Resort for 7 nights from 21 - 28 January, 2016, in a 2 bedroom executive room (Room 1302) The room was very comfortable with a large lounge area with a stone fireplace, gourmet kitchen with granite benchtops and stainless steel appliances, laundry and private hot tub on the balcony. The bathrooms are quite small and the amenities...

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Thank Sandra D
BWCR, Manager at Stonegate Resort, responded to this review

Dear Sandra D, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that you took pleasure in the wonderful Okanagan champagne powder while staying at the well-appointed Stonegate Resort. We hope to welcome you back in the near future so you can...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Ski-In / Ski-Out
Things to do
  • Pool
Room types
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Stonegate Resort is responding to an ever-increasing demand for more sophisticated on-site amenities for skiers and non-skiers alike. Take a dip in the heated indoor/outdoor pool or soak in one of the whirlpools, re-energize with a workout in the fitness centre, try your luck at billiards in the lounge or watch your favorite sport on the 65” big screen. Hit the games room for a competitive game of foosball or Wii Sports, watch a movie in the 18-seat Stonegate theatre or just enjoy a hot chocolate or cappuccino at the coffee station. ... more   less 

Additional Information about Stonegate Resort

Address: 5300 Big White Rd. | Big White Ski Resort, Big White, British Columbia V1P 1P3, Canada
Region: Canada > British Columbia > Okanagan Valley > Big White
Price Range: $329 - $916 (Based on Average Rates for a Standard Room)
Number of rooms: 36
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Questions & Answers

Here's what travellers have asked, with answers from Stonegate Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms had a view.”
 of 5 bubbles JMcMau, 8 Jan 2017 | Read review
“For views, best rooms would be corner units 3106-3406 and 1101-1401. 3406 had a spectacular view of the mountains!”
 of 5 bubbles islandgirl61212, 31 Jul 2016 | Read review
“1204 is a second story 3 bedroom corner unit, so twin aspect mountain views!”
  • Living Room
  • Living Room
  • Kitchen
  • Living Room
  • The Balcony with hottub and BBQ
  • Icey exit from the Stonegate to the piste/path
  • Icey exit from the Stonegate to the piste/path
  • Icey exit from the Stonegate to the piste/path
 of 5 bubbles K9Calamity, 7 Mar 2016 | Read review
“Make sure you get your own hot tub on the balcony!”
 of 5 bubbles 525sandrad, 19 Feb 2016 | Read review
“Best view and best internals, select building 3, condo 304”
 of 5 bubbles Chicko1960, 16 Apr 2015 | Read review
5 of 5