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Mercure Melbourne Caroline Springs

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Mercure Melbourne Caroline Springs
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308 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Melbourne Caroline Springs
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Showing 305: English reviews
Reviewed 6 January 2016

Whilst away on Work and/or Family Commitments, a couple of Occasions I have stayed at the Mercure Inn Caroline Springs and with each time, it simply gets Better and Better. Although, the Weather was not the Best however, the Mercure made it up with Deluxe Lakeside View Room with Excellent Swimming Facilities and to Top it all off, the Meals...

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Thank Shel H
Melbourne
Reviewed 5 January 2016

a great hotel to stay at for a weekend getaway. close to shopping centers and Melbourne this hotel provided us with the rest and relaxation from our business needed after a hectic lead up to Christmas.

Review collected in partnership with Accorhotels.com
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Thank Gary H
Adelaide, Australia
Reviewed 4 December 2015 via mobile

I stay here for business and find the place great with the hotel downstairs. Restaurant, tavern meals or cafe style. Pokies there as well if you need to play. Across the road is a shopping centre and many restaurants. I will always come back here

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1Thank Greg C
Perth, Australia
Reviewed 26 November 2015

Review collected in partnership with Accorhotels.com
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Thank Tman1971
Adelaide, Australia
Reviewed 5 November 2015

Review collected in partnership with Accorhotels.com
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Thank DIMITRIOS5061
Bairnsdale, Victoria
Reviewed 19 October 2015

Our Family Suite was large with all that we needed and wanted. Clean and well presented with a modern look. Housekeeping were friendly and helpful. Reception Staff went above and beyond in helping me with things, as i was travelling alone with my young child. I have noting to bad to say or can't even offer any improvement. 10/10 in...

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Thank MLnML
Wollongong, Australia
Reviewed 16 October 2015

This was my first stay here and was selected based on location. Free, easy to access parking was a first highlight, check in was a breeze and a pleasant experience. The rooms are all on the 3rd floor and well appointed with all the bits that you would come to expect from a hotel of that price range and caliber....

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Thank David H
SA
Reviewed 13 October 2015

Review collected in partnership with Accorhotels.com
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Thank 102015happytraveller
Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this review

Melbourne, Australia
Reviewed 9 October 2015

Unlike other Accor Hotels in Australia & World-wide, the Mercure Hotel, Caroline Springs DO NOT ACCEPT Discounts with your Accor Loyalty Card on Public Holidays (eg. Victorian Public Holiday on 2 October). My wife & I were turned away at the Restaurant and Bar with a Big Sign on the counters to say that Accor Card Dining Discounts DO NOT...

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Thank Aldrin K
Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this review

Dear Aldrin, Thanks very much for taking the time to write your feedback. As per the terms & conditions of your Accor Loyalty: Across Asia Pacific, dining privileges are not available on national public holidays or special event days (as determined by each participating hotel) including but not limited to, Mother’s Day, Father’s Day, Christmas Eve & Christmas Day, New...

Reviewed 3 October 2015

Have stayed here on a couple of occasions in the past as it is handy to Melbourne Airport if working on the west side of Melbourne. It has a nice feel to it...the rooms are a good size, the decor is modern, the restaurant is nice and the staff were friendly and helpful.

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Thank Andrew L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Melbourne Caroline Springs is located in the award winning WestWaters Hotel & Entertainment Complex. The complex is built around the banks of Lake Caroline, in the western suburb of Caroline Springs. It's a 20 min drive from Tullamarine Airport and 25 km west of the Melbourne CBD. Mercure Melbourne Caroline Springs opened on April 1st 2011 as Grand Mercure and on April 1st 2012 was rebranded. With 58 accommodation rooms all featuring balconies with outdoor furniture, offering views of the surrounding area. This allows access to fresh air and plenty of natural light. Our contemporary rooms feature 'Gold beds' with a range of pillows, duvet and additional blankets for the perfect night's sleep. In room services and facilities include: - Spacious bathrooms with full hair dryer - Flat screen TVs - Tea and Coffee making facilities - Mini Bar - Work desk and chair - High Speed Internet access - In room safe - Iron and iron board - Secure key card access to rooms - Room chargeback when dining at WestWaters. Our Studio Apartments offer kitchenette and full washing facilities. These rooms are ideal for longer stays when on work projects, relocating or for temporary accommodation when you are renovating. Use of our fitness centre and indoor heated pool & spa is included in for your stay. Within the complex, for your dining pleasure is an a la carte Bistro, Cafe and Sports Bar. Each outlet offers a selection of meals and an extensive beverage list. Indoor and outdoor dining areas are available and are heated with outdoor heaters during winter. We offer entertainment for the whole family including children's play area, themed events, and live entertainment on the week-end. Grand Mercure Caroline Springs is the perfect venue for business, leisure, recreation and entertainment. ... more   less 

Additional Information about Mercure Melbourne Caroline Springs

Address: 10 - 20 Lake St, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
Region: Australia > Victoria > Greater Melbourne > Caroline Springs
Price Range: $120 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Caroline Springs 4*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Priceline, ACCOR, Orbitz, Travelocity, Expedia, TripOnline SA and HotelQuickly so you can book your Mercure Melbourne Caroline Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Melbourne Caroline Springs Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Melbourne Caroline Springs staff and other travellers.
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Questions? Get answers from Mercure Melbourne Caroline Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing south we found is excellent because you don't get the glare of the morning sun”
Classyofnhill, 21 Apr 2017 | Read review
“I have read that corner rooms can get a bit of wind noise.”
lynninsa, 8 Apr 2017 | Read review
“Facing the lake”
shahrols, 7 Apr 2017 | Read review
“The rooms on the lake view side of melbourne are lovely.”
r0sswp, 6 Apr 2017 | Read review
“Go for a lake view room if available.”
X8195AVbarrys, 13 Mar 2017 | Read review
5 of 5