Staying in the city of Chillan we drove to the resort for a day visit to meet my cousin who was staying there. The hotel is nice, kind of old. Rooms have a beautiful view. We went for an afternoon walk and as we left...More
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Stayed one night that was enough , views good , food poor,cleanliness poor , glad it was one night. The restaurant offered canteen style service food average , a fair choice but nothing outstanding and not value for money. We stayed out ski season so...More
Estimado(a): Agradecemos sus comentarios, para ir en mejora de nuestros servicios. En cuanto a los puntos que nos indica para...More
We went to this hotel for a break of 3 days to enjoy nature and hikes around the mountains. This hotel is big with all the equipment you need to relax: swimming pool, sauna, hammam, gym.beautiful view on the mountains if you pay for an...More
Estimada: Agradecemos cada uno de sus comentarios. En cuanto al tiempo de su pedido efectivamente el servicio de room service...More
Going to the market was a highlight of Chillan City, as well as visiting the famous church, We went to the Termas de Chillan, very good experience, only thing was the shower facilities not up to standard, they were blocked and dirty, the lunch on...More
Estimado(a): Agradecemos sus comentarios, y respecto a los puntos indicados lo veremos con las áreas implicadas para dar pronta solución...More
Wonderful place to stay. Good staff. Good facility. Mineral water spa was wonderful. Food in all restaurants visited was excellent. Helpful friendly people even if you don't speak Spanish. We could have had more snow, but you can't control the weather.More
Estimado Huésped. Junto con saludar, agradecemos mucho su comentario, el cual es muy gratificante para todo el equipo de Gran...More
"The shower facilities in the dressing room near the pools was not to standard, the showers were blocked and..."
"Rooms have a good mountain view. Basically, rooms are small with furnitures that are well past their life."