Hôtel Alexane
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Hôtel Alexane

Traveller (21)
View from the side of our apartment balcony looking onto main hotel - beautiful wood and design
Room & Suite (2)

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About

5.0
#1 of 2 special hotels in Samoens
4.5 of 5 bubbles
Location
4.8 of 5 bubbles
Service
5.0 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Charming
Property amenities
Free High Speed Internet (WiFi)
Sauna
Game room
Spa
Room features
Bathrobes
Safe

Location

45 avenue des Loisirs, 74340 Samoens France
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Geneva Airport
Sion Airport
50.9 km
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15Reviews0Q+A3Room tips

Reviews
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Detailed Reviews
Mohair0731 wrote a review Apr 2022
Aberdeen, United Kingdom5 contributions1 helpful vote
5.0 of 5 bubbles
We have just had a lovely stay at Residence Alexane. The apartment was spotless and very well equipped and all the facilities make a week here skiing very easy and enjoyable. The lockers are so handy, combined with the shuttle bus service, you really can't ask for things to be much more convenient. The staff are lovely, very helpful and friendly.

The pool and wellbeing area is super, and very welcome at the end of the day! The bar area and cafe had music on a couple of evenings, and it's a cosy spot.

Samoens itself is a treat, there is a lot on and the hotel are happy to advise on what is happening. Local amenities mean you can self cater easily or there are many lovely places to eat in town. The Wednesday Market is just outside the hotel and is great for stocking up on local treats and basics. For eating on the hill, La Luge a Teran on the Dahu run is fabulous but booking is a good plan.

The Freeman Family.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M s wrote a review July 2023
Fareham, United Kingdom1 contribution
5.0 of 5 bubbles
What a treat of a place to stay. I think we timed it just right after the summer opening but just a wonderful relaxed experience. The hotel room was very large, being suites they offer a separate seating area, two tv's and luxury amenities. There was a great spa onsite with robes and towels provided from the room. The pool was just wonderful at the end of a day of hiking. Breakfast was not so good if I'm honest so we cancelled after the first day and we never ate in the restaurant as we prefer to eat in the surrounding dining options in town. Plenty of clean, safe underground parking too.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Take extra coffee pods for your room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sidonie charvet, Propriétaire at Hôtel Alexane
Responded 8 Aug 2023
Dear Guest, Thank you very much for taking the time to write this very positive comment following your last vacation at the Hotel Alexane. We are delighted to read that you appreciated the quality of the suite, its comfort and its facilities. We would also like to thank you for highlighting the quality of the recreational areas, which have been designed to make your vacation as pleasant as possible, particularly the wellness area, which is a delight for our guests, young and old alike. As for breakfast, we're sorry it did not live up to your expectations. We look forward to seeing you again in our beautiful mountains and village to write new memories "made in Alexane", Sincerely Sidonie CHARVET / Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul H wrote a review Apr 2023
London, United Kingdom303 contributions140 helpful votes
5.0 of 5 bubbles
We actually stayed in the chalets/apartments but most facilities are shared with the hotel - and they are superb. All the staff working on reception are lovely and so helpful. The apartment itself ( a 3 bed) was great, lots of space, one with en suite shower room, one family bathroom and an additional toilet. The beds & bedding were very comfortable. The kitchen was well equipped. Lots of space in the kitchen/diner/living room.

The swimming pool, hot tub, sauna & shower area were fantastic. The gym is good as well. There is a games room with a ball pit for younger children plus table football and a pool table. You can also book to use a private cinema (15 seats, no charge) to view Netflix or your own streaming accounts. We did it twice & really enjoyed it.

Additionally the bar area is nice and there is live music on Wednesday evenings. We didn’t eat in the restaurant but did use the corner bistro having drinks & sharing platters and would recommend that too.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sidonie charvet, Propriétaire at Hôtel Alexane
Responded 20 Apr 2023
Dear Guest, Thank you very much for taking the time to write this very positive comment following your week's holiday at the Residence Alexane. Thank you for highlighting the quality of service, which is a living force in the DNA of the team for whom your satisfaction remains the best reward. We are delighted to read that you enjoyed the apartment, its confort and equipements. The facilities have been thought through to make your holiday most enjoyable, especially the wellness area and the games room which are a real hit with our guests, young and old. We look forward to seeing you in our beautiful mountains to write new memories "made in Alexane", Best regards Sidonie CHARVET / Manager
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OLhef wrote a review Jan 2024
London, United Kingdom48 contributions51 helpful votes
5.0 of 5 bubbles
This hotels deserves more than 4*, our staying was made by the wonderful staff at Alexane truly amazing!
We were two families and were offered two rooms next to each other which made our staying so much more cosy and enjoyable. Our two rooms had one an extra door that separated us from the main corridor. Our kids could go to either of the rooms safely and without disturbing the neighbours. We were on the 2nd floor and booked the family rooms each with two bedrooms (one double bed with ensuite and two single beds with ensuite) separated by a nice living area with sofa and TV. There were TVs in every room, not that we used them once! Rooms and bathrooms are very modern and well heated with underfloor heating in the bathrooms and electric heaters. Very comfy beds. Some pillows felt hard but admittedly we haven't checked to see if there were other options.
The hotel is nicely decorated throughout and offers lovely areas to relax.
The breakfast was absolutely amazing with great food and excellent service. We used had dinner in the hotel and were also impressed with the food and service.
The hotel offers a shuttle service to the gondola which was very convenient.
We will definitely return and i highly recommend it!
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Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sidonie charvet, Propriétaire at Hôtel Alexane
Responded 14 Jan 2024
Dear Happy Guest, Thank you very much for your very positive comment following your recent stay in our beautiful Maison Alpine Alexane. Thank you for highlighting the quality of service, which is the lifeblood of the team, for whom your satisfaction is the best reward. We are delighted to read that you appreciated the quality of comfort in the suites, both in terms of decoration and space. The various facilities and the decor give the place a bold touch that also encourages well-being and relaxation in this postcard landscape... Rest assured that I will pass on your compliments to the Fabio Restaurant team. We look forward to seeing you again soon in Samoëns, Sidonie CHARVET / Manager
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Artuby wrote a review Feb 2023
London, United Kingdom29 contributions11 helpful votes
5.0 of 5 bubbles
This hotel is a real treat when you’re skiing for the week. An excellent convenient location. Very relaxed and friendly staff. We used the pool and spa every day and the kids enjoyed the games room. We loved that you could order croissants from the deli the night before. The rooms are very spacious as is the bathroom. Slippers, robes, Nespresso machine….
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: You can order bakery products for breakfast instead of having breakfast in hotel dining room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sidonie charvet, Propriétaire at Hôtel Alexane
Responded 20 Apr 2023
Dear Guest, Thank you for taking the time to write this very warm review following your recent stay in our beautiful Home. A real pleasure to read that your holidays were most pleasant in the house and that you enjoyed the location as well as the equipements, services, the wonderful Wellness area and games room as well. Thank you also for underlining the quality of service of the team which remains essential and inseparable from our philosophy. We hope to welcoming you back for next holidays, Best regards Sidonie CHARVET / Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BubblingBrook wrote a review May 2019
Glasgow32 contributions36 helpful votes
5.0 of 5 bubbles
We do love MGM...they build all over the Alps using classic wood and glass architecture and their design and quality is first class. Residence Alexane has taken their offering to another level. The building is beautiful, the decor in both the hotel and apartments is excellent. I love the soft furnishing now (better than the wooden furniture in the older properties); the stylish bathrooms, fluffy towels and bathrobes (always love that!) and the fact the apartments have everything you would need for one week's visit. Love the addition of the cocktail bar, restaurant and deli! Staff were pleasant and the facilities are top notch. We had the usual refinements, pool area, spa, gym, underground garage and laundry room BUT this time, the SPA was amazing! Himalyan salt wall and "warming chairs", nordic plunge pool and rain shower in the leisure/pool area and CINEMA ROOM! in the games room area - truly wonderful. There were no negatives but if pushed to think of any items to mention, I would say the view from the apartments at the ice rink side (not the hotel which was the main building) were not the best; our apartment looked out onto the large carpark and recycle bins ;-( but that was offset in that the location was centre of town. Overall a fantastic experience in my favourite French village, can't wait to return!
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Date of stay: March 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Buildings offer different views; some face “Criou” but only get sun AM; others have sun PM but...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wan45 wrote a review Jan 2024
Orleans, France457 contributions189 helpful votes
5.0 of 5 bubbles
Superb hotel very well located in the heart of the village of Samoens.
We were in an apartment suite and everything was perfect:
- very spacious suite
- careful decoration
- impeccable cleaning
- quality bedding
- perfectly equipped kitchen
And the hotel offers top services:
- large heated indoor swimming pool with mountain view
- magnificent spa with large jacuzzi, hammam, sauna, Nordic bath, sensory shower...
- game room
etc.
We had an excellent stay in this hotel, highly recommended!
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Date of stay: January 2024Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicolas B wrote a review Mar 2024
Paris, France1 contribution
5.0 of 5 bubbles
Overall, the stay is extraordinary, with services and a welcome that deserve one more star. In details :

During a seminar, we took 4 rooms from Wednesday to Sunday, excluding school holidays.
- The welcome and reception are perfect! The whole team is friendly, welcoming and very professional. Juliette and her team reserved 4 good tables for us. We felt a good understanding and a lot of goodwill within the team.
- The rooms are superb, very spacious, with a large, very pleasant balcony.
- The bathroom has a large 2-seater shower AND a bathtub. The hairdryer could be more powerful.
- Overall the spaces are large (except bar, a little more modest), the decoration is neat. With a balance between warmth (wood, fabrics) and modernity (glass, stone). The whole thing is always very warm and invites you to relax here and there. Sometimes a little dark but that's the desired style.
- The games room is good, we took advantage of the billiards.
- The swimming pool / sauna / hammam area is exceptional: very large, clean and well equipped! The stainless steel pool is very beautiful and large enough to swim in! Big
sauna, large hammam, Nordic bath at 9°
- The ski room is incredible and deserves its own paragraph: the lockers are huge with heated ski racks, helmet racks, shoe racks. No bad smell. Lots of places. The best ski room we've ever had.
- The spa is also on par with the rest: excellent treatments, an accommodating team (I came with a dislocated shoulder, they could have refused me) and we take the time: you are not sent off after the treatment, you enjoy 'a pleasant lounge with a herbal tea or other, to complete your relaxation
- I'll pass on the nice little extras: the hotel shuttle to reach the cable car, a smiling bartender, a team always full of good advice.

If we have the chance, we will come back.
We recommend without hesitation!
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xavier P wrote a review Mar 2024
Nice, France108 contributions53 helpful votes
5.0 of 5 bubbles
Hotel with exceptional services, everything is done for your comfort.

The rooms are large and tastefully decorated, each room having its own bathroom.
The spa is magnificent, Hamas sauna jacuzzi sensory shower and Nordic bath as well as a magnificent swimming pool.

The staff are adorable and always attentive.

The hotel is not on the slopes but offers a van to get there.

There is also a games room and a cinema room.

A lot of effort is made by the management to please and not refuse anything, in short this hotel really aims to receive and satisfy customers.

My number 1 for 30 years
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Date of stay: March 2024Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
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PRICE RANGE
AU$215 - AU$441 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieGrand MassifSamoens
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HÔTEL ALEXANE (AU$215) - 2024 Prices & Reviews (Samoens, France) - Tripadvisor

Frequently Asked Questions about Hôtel Alexane
Which popular attractions are close to Hôtel Alexane?
Nearby attractions include Indiana Parc de Samoens - Indiana'Ventures (0.00 km), Le Grenier Savoyard (0.5 km), and Patinoire Samoens (0.3 km).
What are some of the property amenities at Hôtel Alexane?
Some of the more popular amenities offered include a spa, a sauna, and a game room.
What are some restaurants close to Hôtel Alexane?
Conveniently located restaurants include Au Relais Septimontain, L'accueil savoyard, and Restaurant Le Frahan.
Are there opportunities to exercise at Hôtel Alexane?
Yes, guests have access to a sauna during their stay.
Is Hôtel Alexane located near the city centre?
Yes, it is 0.5 km away from the centre of Samoens.
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