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Citotel des Messageries

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Citotel des Messageries
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279 Reviews from our TripAdvisor Community

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Showing 86: English reviews
taillebourg
Reviewed 16 November 2015

have been in room 16 for 4 days, until November 16th. Dark, humid, not heated, mould everywhere in the 'stylish' bathroom, unfriendly staff. Do not go there if you have any health problems, or if you are not strong enough to get you luggage up to the 2nd floor via a tiny little , winding staircase! no help is offered...

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Helpful?
Thank rogerrheydt
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Dear Guest, Apparently, your room didn't meet all your expectations. We are sorry to hear that our services have not fully satisfied you. What struck us when we read your comment, very powerfully, was that what a shame it was, at least for all our team, not having the opportunity to find issue. We honestly thought you were enjoying your...

Dublin, Ireland
Reviewed 9 November 2015

Really nice place in the centre of Saintes with secure parking. Staff are very knowledgable and helpful and the rooms are clean and full of caricature. As the hotel is at the centre so Saintes it's well positioned for exploring the city.

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Thank Kevin15
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Dear guest, many thanks for your lovely advise. Reading it we can easily understand that you enjoyed your stay with us. As you said our hotel is located near restaurants, shops and pubs. We really hope welcoming you again.

London, United Kingdom
Reviewed 27 October 2015

Liked nice Coaching Inn in the centre of historic town near to restaurants, shops and historic sites. Disliked staff member on reception in the morning and problems with plumbing. Dislike being forced by Trip Advisor to write reviews in their format and length.

Review collected in partnership with Citotel Hotels
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Helpful?
Thank Lindsay123454
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good afternoon, thank you for your recent feedback. We have taken note with interest of your remarks. Regarding problems in the morning we do apologize for inconvenience this may have caused. We proposed alternative options about plumbing during your stay. Our technician fixed the problem after your check out. We hope to welcome you another time.

Dublin, Ireland
Reviewed 16 October 2015

This cosy hotel is excellently situated in the heart of Saintes. Loads of shops and restaurants are just outside the door. The hotel itself is nicely presented, feels safe and was spotless. The rooms were clean and spacious. For me it is not a big problem but I would like to point out this hotel does not have an elevator...

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Helpful?
Thank Bibabever
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Dear guest, thank you for this lovely comment. Our hotel is located in the city center of Saintes. At the back of the hotel enjoy pedestrian zone. There are a lot of restaurants and cafes. The hotel does not have an elevator yet. We think about it as an essential project. We can offer you accomodation on the first floor...

Shepparton, Australia
Reviewed 13 October 2015

Lovely, clean rooms close to cafes and shops. Staff were very helpful and welcoming. Made our reservation online the day before and were very pleasantly surprised that it ticked all our boxes - affordable, neat, clean and central.

Review collected in partnership with Citotel Hotels
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Thank RosenLarry
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review
Google Translation

Bonjour, toute notre équipe vous remercie pour votre agréable retour. Nous sommes très heureux de lire votre satisfaction. Comme vous...

Gosport
Reviewed 25 August 2015

The hotel is in an excellent location - access to the city centre from the hotel. Hotel facilities are adequate but basic. Hotel staff are knowledgeable and efficient. Hotel is clean. Would benefit from air conditioning, hot food at breakfast and more readily available wifi.

Review collected in partnership with Citotel Hotels
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Thank 277marionc
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Dear guest, thanks for your comment. This is always nice to hear from our guests. As you underline, our hotel is located in the city center of Saintes. Don't hesitate for another stay to ask us a room with air conditionning. Our wifi is available for free in all the hotel. Recently, we impoved our wifi to easier access for...

Dongen, The Netherlands
Reviewed 17 August 2015

Very nice room and bathroom, excellent location. very nice town with a good choice of restaurants and more than enough to see. well situated close to the highway. Cannot say anything about breakfast because we checked out very early.

Review collected in partnership with Citotel Hotels
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Thank hansv291
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Dear Guest, first of all thanks a lot for sharing your experience! We are really delighted that you enjoyed your stay with us. All our rooms are decorated in a different way but we keep same inspiration. As you said our hotel is close to the highway and located in the city center of Saintes as well. We really hope...

London, United Kingdom
Reviewed 16 August 2015

Centrally located with there own car park perfect location for the city browsing!!!!!! The staff was really helpful, room really big and clean, really nice bathroom, really good breakfast and really well located restaurants and shops pretty much on door step!!!!

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Thank spartan7369
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Hello and many thanks for your lovely comment. This is a pleasure to hear from you. Indeed, our hotel in the city center of Saintes has a convenient location. We really hope to welcome you again in our hotel.

Harrogate, United Kingdom
Reviewed 2 August 2015

The hotel was in an old building just off one of the main streets. It was pleasant, clean , basic and was manned by polite ,friendly and helpful staff. I would recommend parking at their own secure garage as it took the stress out of parking and worrying if the car was safe. We were able to easily walk to...

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Helpful?
Thank Anne Louise P
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Dear guest, thanks a lot for your feedback. It is a pleasure for us to hear that you enjoyed your stay in Saintes. Regarding our breakfast, we offer a buffet with sweet and savory french products. However we took note of your disappointment. Your comment is essential to support our development. We hope to welcome you again!

Chester, United Kingdom
Reviewed 1 July 2015

We stayed here for 1 night on our way back tot he UK from Spain. The hotel is in an old building which no doubt places restrictions on the interior. However, despite this it is a lovely hotel. the rooms are clean and comfortable with well equipped bathrooms. Breakfast was good. Parking, at a well worthwhile extra charge is close...

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1Thank nigel_smith61
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

We are really happy to read your feedback. Thanks for underlining the great location of our hotel. Sweet, savoury, our buffet has everything for young and old alike. We look forward to welcoming you again.

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
This former 17th-century post house is located in the heart of Saintes' historic district and offers peaceful accommodation. Citotel Hotel Des Messageries features 33 comfortable rooms spread on 3 floors, a private car park (at an additional cost) and an inside courtyard. 18 rooms have air-conditioning (at an additional cost). The hotel offers a warm welcome in a modern and friendly setting. It boasts a privileged location from which to discover the many sites and attractions of the city of Saintes. ... more   less 

Additional Information about Citotel des Messageries

Address: rue des Messageries, 17100 Saintes, France
Region: France > Nouvelle-Aquitaine > Charente-Maritime > Saintes
Price Range: $91 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citotel des Messageries 3*
Number of rooms: 33
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Also Known As:
Citotel Des Messageries Saintes
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Questions & Answers

Here's what travellers have asked, with answers from Citotel des Messageries staff and other travellers.
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Questions? Get answers from Citotel des Messageries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had booked a junior suite but were given an upgrade to a suite which was very comfortable.”
K1398ZPannab, 14 Apr 2017 | Read review
“Ask for a room overlooking the interior courtyard, these will be quieter.”
Erica055, 12 Dec 2016 | Read review
“Warren of a building with narrow passages.”
nzlfr, 19 Oct 2016 | Read review
“junior suites are almost the same price as a double and a little more space with settee.”
rogerbeale_bim, 24 Sep 2016 | Read review
“Room 2 suited us”
stevenwL3434SM, 9 Sep 2016 | Read review
5 of 5