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Ibis Douai Centre

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#1 of 4 Hotels in Douai
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273 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Greendale, Wisconsin
Reviewed 4 weeks ago

My wife and I stayed a the Hotel Ibis Douai Centre for 3 nights this november. The room, service and location of the hotel were outstanding. They also have free parking in front of the hotel. We were very pleased with the hotel and the location was excellent for exploring Douai. The hotel is in a building that is classified...

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Helpful?
Thank John B
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Hello thanks a million for this great comment on Tripadvisor. I’m very pleased to read that you enjoyed your stay in our IBIS hotel. I’ve shared your comment with all my team and we hope so much to welcome you again for your next visit in Douai. Have a nice day! Best regards,

Killarney Vale, Australia
Reviewed 5 November 2016

Room was cramped, lift (elevator) tiny, it was not good in hot weather.Window would open only a crack as one hinge was off. Staff were nice enough, but not much variety for food. My sister's room had no air circulation and not much light.We had difficulty sleeping.The breakfast room was also small and hot.We were on a tour- so we...

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Helpful?
Thank Margaret M
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Thanks a lot for taking the time to tell us about your experience in our hotel. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Paisley, United Kingdom
Reviewed 29 September 2016

Stay here three or four times a year and have never been let down. The staff are excellent and very attentive...they can't do enough to help. The hotel is well located near to the centre of Douai. No way would we stay anywhere else when in the area.

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1Thank Bernard F
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Hello, thank you so much for this great comment. You have to know that it’s always a real pleasure for me and all my team to welcome you in our IBIS HOTEL. Your smile and your happy mood are going to miss us. We hope to see you again very soon. Take care. Have a nice day !

London, United Kingdom
Reviewed 19 August 2016

We arrived here with a problem - our car had broken down and we had to wait a couple of days to get it sorted. The team at Ibis were superb in doing everything they could to help us - we owe them a lot of thanks for taking care of us. On top of that this is a character...

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2Thank sean l
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Hello, thank you very much for this great comment about your stay in our hotel. We want to tell you that it was a real pleasure to help you. Thank you for choosing our hotel. My team and I are waiting for you for another stay in our IBIS hotel. Best regards,

Italy
Reviewed 18 July 2016

We stayed here for 2 nights in July, 2016. Location: Not center of the town but the town is small so it's easy to walk anywhere (even to the train station). Reception: Very friendly...easy and uncomplicated check in and out. There is free wifi and it was a good speed. Small rooms. The décor is made up of old beams...

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Helpful?
Thank Italian-bird
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Hello, thanks a lot for writing this comment about your stay in DOUAI. We are happy to know that you enjoyed the staff, the free WIFI and the location close to the city center. We are very sorry that your taxi trip was too expensive for you. The next time, we will call another taxi driver for the other guests....

Paisley, United Kingdom
Reviewed 21 March 2016

Excellent staff who do all that they can to make your stay a pleasant one. The hotel is ideally located for an overnight or for a few days visiting the region. Easy access for some very good traditional restaurants also.

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Helpful?
1Thank Bernard F
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Hello, thanks a million for this great comment that you wrote on the website TRIPADVISOR. It’s always a pleasure for me and all my team to welcome you in our IBIS HOTEL. We are very happy that you figure among our loyal guests. We hope to see you very soon! Best regards, Eva C. Manager

London, United Kingdom
Reviewed 14 December 2015

A very good inexpensive hotel just outside the city centre (5 minute walk). Some free parking in front of the hotel, and lots of free parking on the streets nearby. The hotel reception is excellent with an all night bar/snacks facility. Staff are excellent, very helpful, and friendly. The rooms are better than expected for a budget hotel. Despite being...

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Helpful?
Thank Steve G
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Dear Sir, I’m very happy to read that you enjoyed your stay in our hotel. I have shared your comment with all my team. Thanks a million for this great comment. We hope to welcome you again in Douai very soon. Have a nice day. Best regards,

Ramsgate, United Kingdom
Reviewed 11 November 2015

The building is old, unlike most Ibis hotels, but the rooms are generally spacious and comfortable. The receptionist was distant. Not exactly unfriendly, but not welcoming. An oddity of Northern France is that hotel staff seem to insist on speaking English even when the (foreign) customer's French is perfectly adequate. If they want people to speak French, they should give...

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Thank Tony B
Rosslare, Ireland
Reviewed 31 October 2015

The location is great, just minutes from the centre of town and with own parking. Friendly staff, nice rooms, comfy bed, spotlessly clean and all in a historic building. Really good value for money, and a great breakfast too.

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Thank Jsyliz
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Hello, Thank you so much for posting this lovely comment on TRIPADVISOR. I am really glad that you appreciated your stay in our hotel, our new Ibis breakfast and our friendly staff. We hope to see you again in Douai. Best regards.

rushden
Reviewed 27 September 2015

Well located in the centre of town. Nice old building with friendly and helpful staff. Basic but satisfactory rooms. Ideal budget accommodation. We were touring the First World War battlefields and memorials and Douai is very well located for access to most places.

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Thank tlnfca
Eva C, Directeur général at Ibis Douai Centre, responded to this review

Many thanks for sharing your opinion on TRIPADVISOR about our IBIS HOTEL. My team and I are very happy to know that you enjoyed your stay in Douai and our localization next to historical monuments. Thank you again for your kind message. We are look forward to welcoming you again in our hotel. Best regards, Eva C. Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Ibis Douai Centre hotel is located in a listed 18th century monument in the heart of the historic town centre of Douai. The hotel is close to the Music Conservatorium and the library and just 200 m from the Bellfry. Book one of our 42 rooms and benefit from use of our hotel facilities, 3 meeting rooms for organising seminars and conferences, a bar serving snacks 24 hours and private undercover parking as well as outdoor parking. Business guests will appreciate use of wireless Internet access. ... more   less 

Additional Information about Ibis Douai Centre

Address: Place Saint Ame, 59500 Douai, France
Region: France > Hauts-de-France > Nord > Douai
Price Range: $85 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Douai Centre 3*
Number of rooms: 42
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Also Known As:
Accor Douai Centre
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Questions & Answers

Questions? Get answers from Ibis Douai Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the 2nd floor with a view towards the center of the city.”
 of 5 bubbles johnbA9257ZS, 12 Nov 2016 | Read review
“Nobody on our tour was happy.”
 of 5 bubbles margaretmA3545JP, 4 Nov 2016 | Read review
“3rd floor is not for tall people as the roof is tapered.”
 of 5 bubbles G3929NKsteveg, 14 Dec 2015 | Read review
“208, 2nd floor rear was better for us. I don't think I would want the room near the lift”
 of 5 bubbles GN100, 27 Jun 2015 | Read review
“If you are tall be aware that the 3rd floor room I initially had has a low ceiling”
 of 5 bubbles EnergyClub, 12 Apr 2015 | Read review
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