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Hotel de l'Univers

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1 room 2 adults 0 children
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319 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Leicester, United Kingdom
Reviewed 7 November 2014

our twin room was clean and well decorated, slight quibble that there was little storage space apart from wardrobe and very small bedside drawers. We had evening meals which were very good, although choice was limited, menu the same every night except for dish of the day.

2Thank Dora1950
London, United Kingdom
Reviewed 4 November 2014

We had read many of the reviews and were quite worried that this hotel might not be a great place to stay, but it was lovely and some of the reviews don't reflect how nice this hotel is. The staff were very friendly, our room although small was very well decorated and the bathroom was new and very clean. We...

1Thank 41SueK
Ottawa, Canada
Reviewed 4 October 2014

We stayed here for two nights and overall were quite satisfied. Having travelled in Europe a number of times, we've come to accept things we would not be pleased with in America. We had a room on the first floor. There was a mixup in our reservation and they kindly gave us a junior suite. This was very well appointed....

3Thank Willrude
England, United Kingdom
Reviewed 25 September 2014

We have stayed here many times, mainly when it was a Best Western, and we feel that standards have slipped a bit. The room was a good size, as was the bathroom, but we felt that the bathroom could do with updating(particularly the loo!). It was very hot at night, and it would have been nice to have a fan...

1Thank rafinelson2016
Cambridge, United Kingdom
Reviewed 11 September 2014

Good room, spacious,clean and comfortable, bijou but good modern bathroom. Kettle and tea/coffee available but only one (mint) tea and 2 coffee sachets, one milk. Dinner - varied menu, high standard of food. Menu also offers vegetarian options - rare in France! Staff very helpful, friendly and efficient. Location - very central in Arras, with parking (best to reserve a...

Thank IHD
Farnham, United Kingdom
Reviewed 2 September 2014

I stayed for 2 nights with a group on a full board basis. The room was clean but very small. The welcome at the hotel was only about the parking charges. No smiles, no welcome or interest in our large group. Dinner was very average. On the second night there was only one waiter for a group of 45 people!...

1Thank 365Robert
Maidstone, United Kingdom
Reviewed 1 September 2014

My wife and I have stayed here many times, the most recent was for her birthday. I reserved a more expensive room (luxe) which promised a few extras such as slippers and a dressing gown; in addition I ordered flowers. On arrival we had to wait a while at reception whilst a phone call was answered, then we received the...

1Thank Chill62
Reviewed 31 August 2014 via mobile

My wife and I had a great time, beautiful room, excellent customer service and a wonderful restaurant for breakfast and dinner. Worth paying extra for the car parking. Close to grand place but hotel quiet which is good for restful sleep. Check in and out was so professional.

Thank 260PeterD
Alexandroupoli, Greece
Reviewed 30 August 2014

This hotel is created in one of the old convents from Arras, This one is beautiful rebuild in old style and great detail. The rooms are very comfortable and have wonderful beds. There is dry good restaurant for wonderfull diner.

Thank PeterSilvainMooij
London, United Kingdom
Reviewed 29 August 2014 via mobile

Second time here and still very pleased with everything overall.ok the place has some small cosmetic problems but it has a bit of character too,the bedroom was bright and clean and dinner in the restaurant was really good....special mention for the escargot Mille feuille...and a very good wine list too.would have no problem coming back a third time.

Thank david w

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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel de l'Univers

Address: 3 Place de la Croix Rouge, 62000, Arras, France
Region: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: $122 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel de l'Univers 4*
Number of rooms: 38
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Also Known As:
Best Western l Univers
Best Western Arras
Arras Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de l'Univers staff and other travellers.
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Questions? Get answers from Hotel de l'Univers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although other people had poor experiences with courtyard facing rooms, ours was fine. Would recommend booking car parking in advance.”
 of 5 bubbles JaneE857, 19 Dec 2016 | Read review
“Do not have room overlooking courtyard”
 of 5 bubbles 673janeb, 2 Oct 2016 | Read review
“Do not accept a room overlooking the courtyard!”
 of 5 bubbles geoffreyj644, 27 Sep 2016 | Read review
“Get a room that is Not over looking the car park”
 of 5 bubbles mrbarrington, 9 Aug 2016 | Read review
“Quieter away from elevator and staircase.”
 of 5 bubbles CarolineM717, 25 Jul 2016 | Read review
5 of 5