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Mercure Saint Lary Sensoria

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397 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Hertford, United Kingdom
Reviewed 24 September 2016 via mobile

This was our last hotel in France after four others. While being much more simply furnished and decorated than the others it was still a really good hotel. The room was very clean, the staff very friendly and helpful, the breakfasts and dinners excellent.

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Helpful?
Thank hikingthree
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Chester, United Kingdom
Reviewed 22 September 2016 via mobile

Stayed here 2 days as part of a work team event. Beautiful setting in the heart of the Pyrenees, stunning mountain views from most rooms. Bedrooms well appointed with good bathrooms, balconies and comfortable beds. Lots of room. Meals were fantastic, bar area lovely and spacious but cosy too! Nice outside area, seating & sunbeds. Some colleagues used the spa...

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Helpful?
Thank Rusty66Cheshire
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Many thanks for those compliments, we're glad you've enjoyed it so much. Best regards. Rudy Campos Guest Relations Dept

London England
Reviewed 17 September 2016

We stayed at the hotel for four nights last week. We found the hotel clean and well run, breakfast was good and we ate in the restaurant on one night which was also good. The bedrooms were clean and we had a balcony overlooking the front of the hotel. What made the visit was the friendly staff who went out...

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Helpful?
Thank Graham T
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

We completely agree with you, good product, nice place, lot of things to do, can be exceptional if staff is really good. We are not so far, we will try to do better every day. Best regards. Rudy Campos. Guests Relations Dept

Paris
Reviewed 5 September 2016 via mobile

We stayed there for 2 nights with my wife and our 6 yo daughter. Location is very convenient, the staff is friendly (though not super efficient) the food is good and the common areas are really nice to hang out (pool table, decent gym, board games). Only thing to improve would be the rooms, that would need some upgrade (especially...

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Helpful?
Thank JooChiat
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Many thanks for your comment, we're glad you've enjoyed our complex and its so many services. We all hope to see you again. Best regards. Rudy Campos Guest Relations Dept

Reviewed 23 August 2016

Stayed here for a long weekend during my summer holidays. Front office employees are very helpful, spoken language was French and English at least, I think they have some people definite with Spanish too. Lobby, Public Area and especially the room are very stylish in a mix of classic old fashion and modern style. Bed was amazing, maybe best bed...

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Helpful?
Thank Sebastian K
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Thank you very much for this comment, We're sure it will help new customers to make up their mind and choose Mercure Sensoria for their next destination. Best regards. Rudy Campos Guest relations dept

Reviewed 27 July 2016 via mobile

Lovely 2 night stay while touring the Pyranees. A very good 4 star with all services you would expect. Room had a balcony which was great to sit out and look at the view. Fridge in room which was very much needed as the temperatures were well into the 30's during our stay. No air conditioning but the quiet location...

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Helpful?
Thank Sarah F
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Many thanks for this comment, we're glad you've enjoyed it so much. Best regards. Rudy Campos Guest Relations Dept

Atlanta, GA
Reviewed 24 July 2016 via mobile

My husband and I stayed at this hotel for 6 nights while the Tour de France was in the area (2016 stages 7, 8 & 9). He was cycling through the Pyrenees for 6 days. Each room has a balcony and the views of the Pyrenees are spectacular. The hotel rooms are nicely appointed and the staff is very nice....

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Helpful?
Thank Varucca
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Many thanks, thank you to choose our hotel for your cycling trip to France, we really did enjoyed to welcome all your party at this occasion. Thank you very much, hope to see you again some day. Rudy Campos. Guest Relations Dept

Reviewed 20 July 2016 via mobile

2 night trip to this hotel. It's set in a beautiful location with a small town a short distance walk away with lots of shops, bars and restaurants. Check in was good, the guy on reception spoke good English and tried to help us out with lots of things explaining about local activities etc. Our room was pleasant and clean...

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Helpful?
Thank Lisa E
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Many thanks for this comment, we are sure it will help new guests to make up their mind before using Mercure Sensoria Saint Lary. Very best regards. Rudy Campos Guest relations dept

Carmel, California
Reviewed 15 July 2016

Stayed at the Mercure hotel for the first time, after recommended by friends. We found the rooms comfortable and spacious (for a French hotel). Definitely ask for the rooms facing the town, not the parking lot. They have secure room to store bikes, and are cycling friendly. The service from the staff was outstanding. They were interested, diligent and very...

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Helpful?
Thank trdcarmel
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Thank you for all these so good feed back, As ski in winter cycling along the world famous roads of Tour de France is very popular and successful now in Saint Lary. All our services are completely adapted to this guest category, as restaurant, places to park your bike and also wellness cares specially created for our cycling guests. Best...

Kailua-Kona, Hawaii
Reviewed 7 July 2016

The Mercure Sensoria is an excellent place to enjoy the summer season in this beautiful part of the Pyrenees. My wife and I stayed here for three nights in late May, ‘16 and enjoyed it very much. We chose this time of year to beat the crowds, but we might have overdone it a little because many restaurants and hotels...

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Helpful?
Thank NaMakani
mercuresensoria, Responsable relations clients at Mercure Saint Lary Sensoria, responded to this review

Many thanks for this comment and recommendations to Saint Lary and our hotel. we're sure it will help new customers to make up their mind and choose to come and visit us. Thank you. Rudy Campos Guest relations dept.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Sensoria is a unique place in the Pyrenees area, a hotel with 65 rooms completly renovated. The hotel is part of the big thermal complex : Sensoria Spa, Sensoria Wellness center, and fittness center.2 restaurants, a large terrasse with an imposant BBQ, facing the thermal gardens will invite you for a meal or a drink at summertime, in winter the monumental "cheminee" right in the middle of the bar, will inspire you to read or drink in a really nice and cocooning atmosphere.All the family will enjoy Sensoria Rio, surrounded by a splendid decor, directly inspired by the closest and world famous spanish canyons, water is allways 32° temp, pool is very safe for kids (accepted from 3 months old).Our brand new choice of wellness cares, will give you a lot of ideas to prepare or repair your body. ... more   less 

Additional Information about Mercure Saint Lary Sensoria

Address: Jardin des Thermes | 18 Route de Soulan, 65170, Saint-Lary-Soulan, France
Region: France > Occitanie > Hautes-Pyrenees > Saint-Lary-Soulan
Price Range: $196 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Saint Lary Sensoria 4*
Number of rooms: 65
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Saint Lary Sensoria staff and other travellers.
3 questions
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Toulouse, Midi-Pyrénées, France
over a year ago

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Questions? Get answers from Mercure Saint Lary Sensoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms with a view of the mountains were very nice”
 of 5 bubbles JeffD378, 9 Jun 2016 | Read review
“Take advantage of the spa!”
 of 5 bubbles 460JenniferR460, 16 Oct 2015 | Read review
“Room away from bar area”
 of 5 bubbles lyndah542, 25 Aug 2014 | Read review
“We all had balcony rooms which were all great!”
 of 5 bubbles 304SteveB304, 16 Sep 2013 | Read review
“Ask for a room that has been recently renovated.”
 of 5 bubbles SDoublait, 5 Mar 2012 | Read review
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