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Hyatt Place Atlanta/Duluth/Johns Creek

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Traveller (38)
Room & Suite (30)
Pool & Beach (2)
Overview
  • Excellent48%
  • Very good27%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
27 Aug.28 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (337)
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Traveller rating
153
93
43
24
20
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LanguageEnglish
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153
93
43
24
20
Show reviews that mention
All reviewswould definitely stay here againoatmealstayed nightsfresh fruitgreat roomnice stayroom was clean and comfortablegreat place to stayfront desk staffcomplimentary breakfastatlantagymcouchsinkhousekeepinghallwaymicrowave
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1 - 5 of 333 reviews
Reviewed 1 week ago

BEST is determined many ways---I base it on CUSTOMER SERVICE!! This Hyatt Place is OUTSTANDING!! As a business traveler, they exceed the needs and target everyone with exceptional service!! STAY AT THIS PROPERTY!!! IT WILL SPOIL YOU!!

Review collected in partnership with Hyatt Hotels
Thank James S
Response from Wayne C, General Manager at Hyatt Place Atlanta/Duluth/Johns CreekResponded 3 days ago

Thank you for sharing your experience with the hotel and my team. We look forward to seeing you again soon. Kind regards, Wayne General Manager

Reviewed 1 week ago

July 2017, first visit, July 2018, second visit. We visit my Mom every July for her birthday. the last 2 years we have stayed at the Hyatt and have been thoroughly satisfied with this Hyatt. We were happy to see Terri (front desk) and Shawn...More

Thank Jo K
Response from Wayne C, General Manager at Hyatt Place Atlanta/Duluth/Johns CreekResponded 1 week ago

Thanks so much for returning to visit us again. We truly appreciate the positive feedback and look forward to seeing you again soon. Kind regards, Wayne General Manager

Reviewed 3 weeks ago

Fantastic customer service by the front desk staff, namely Phillip and Nicole. Nicole greeted me the first night but the next 4 were with Phillip and he was outstanding!!! He takes great pride in customer service and it shows.

Review collected in partnership with Hyatt Hotels
Thank smatthews162018
Response from Wayne C, General Manager at Hyatt Place Atlanta/Duluth/Johns CreekResponded 2 weeks ago

Thank you so much for staying with us and sharing your experience. We appreciate our customers and look forward to serving you again. Kind regards, Wayne General Manager

A TripAdvisor Member
1
Reviewed 4 weeks ago

Only complaint really is the regular slamming of doors by other hotel guests- seems they could do something to make it so the doors don't slam every time a guest comes or goes. And there were never any towels at the pool- I think there...More

Review collected in partnership with Hyatt Hotels
Thank A TripAdvisor Member
Response from Wayne C, General Manager at Hyatt Place Atlanta/Duluth/Johns CreekResponded 4 weeks ago

Wayne Thanks for reaching out. I absolutely agree that both were more than likely a direct result of your younger guests in high volume- but having to get up at 530am every day around the 5th or 6th day I was not as understanding as...More

A TripAdvisor Member
3
Reviewed 7 July 2018

When arriving we were told our reservation had been cancelled, handed a phone number and then the employee got on the phone ignoring additional questions regarding other accommodations. Book through Hyatt’s reservation department fortunately who were able to help us resolve the problem. Unfortunately the...More

Review collected in partnership with Hyatt Hotels
Thank A TripAdvisor Member
Response from Wayne C, General Manager at Hyatt Place Atlanta/Duluth/Johns CreekResponded 10 July 2018

Dear Ms. Felton: Thank you for sharing your comments regarding you recent stay at my hotel. I sincerely apologize that you experienced an issue in my hotel and that we got off on the wrong foot. While I understand your frustration and the need to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Non-Smoking Hotel
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
USD 116 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 116 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (30)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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mickeyboe
28 January 2016|
AnswerShow all 4 answers
Response from LaureninBoston | Reviewed this property |
Traffic in this area is often very congested driving to and from Atlanta. There is scant to no public transport going to Atlanta; buses mostly. The railway is not well-developed. There is some local shopping near this hotel... More
0
Votes
Room Tips
"quiet floors, nice size rooms."
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"Stay on a lower floor so you don't tire yourself out walking up and down the hot stairwell when can't..."
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"Best views are on the backside of the hotel."
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"Back of the property is quieter ... but ALL rooms are more than OK."
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