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Hotel Mercure Paris Ouest Saint Germain

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Hotel Mercure Paris Ouest Saint Germain
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90 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Reno, Nevada
Reviewed 19 April 2016

I stayed here for business. The town is lovely. The hotel is in a fabulous location within walking distance to the park, town, or a fabulous indoor swimming pool! The rooms seem to have been recently redone. Beds are comfortable, bathrooms small but modernized. I have to say one detail that they missed was putting an electrical outlet in the...

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Helpful?
Thank Fanny O
Anne R, Responsable réception at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Fanny, we thank you for your detailed comment about your stay at our hotel. It is a pleasure to read that you appreciated our rooms, location, breakfast and service. Actually, some of our bathrooms are not equipped with plugs since the french law mentions that plugs have to be as far as possible from watter points. Nevertheless, there are...

Surrey
Reviewed 6 March 2016

A delightful hidden gem of a place in St Germaine. A short walk to town and all facilities. Whilst there, there were some works going on to update the hotel but this didn't affect us. The rooms were clean modern and with good facilities.

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Thank rawSurrey
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear RawSurrey, what a pleasure to read your comment about your stay at our property ! We have shared it with our teams, who were very delighted given their daily efforts to make each stay an unforgettable experience. We hope to have the pleasure to welcome you again soon in our brand new property, Kindest Regards, Anne RAMAROSON

Winchester, United Kingdom
Reviewed 22 February 2016

I stayed in this hotel a year or so ago when it was not part of the Accor Group chain and I lasted one night before checking out again and staying at the Pavillion Henri VI in town. I never wanted to stay again. It really was a Zero. However due to a mistake on my part (I had assumed...

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Thank WinchesterCathedral
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Guest, We thank your feedback about our hotel. Indeed, our hotel has been entirely refurbished last year and we are very pleased to read that you appriciated the new decoration and the staff helpfulness at our property. Actually, our Lounge Bar now offers a menu with 2 straters, 2 main courses and 2 deserts as well as a snacking...

Heteren, The Netherlands
Reviewed 12 February 2016

Good hotel, located in the west side of town at approx 45~60 min of Garde du Nord, good price/quality balance. Late night check in is handy, breakfast is good, friendly, multilingual staff. Parking can be a hassle though.

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Thank Emile v
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Guest, what a pleasure to read your feedback! We are more than pleased to read that you liked our Prices, breakfast and Staff. We shared your comment with our teams who were really delighted to read their daily efforts have paid! We hope to welcome you again very soon. Best Regards, Anne RAMAROSON

Boston
Reviewed 23 January 2016

I wanted to like this hotel. I really did. It seemed cosy enough on a cold, wet winter night. I had Room 402 which is not the best for a quiet night. An idling diesel engine from the street abutting my room trashed the first night's sleep. Perhaps a higher floor would have helped. The hotel locks its doors around...

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Thank 3D_Voyager
Vaux-en-Beaujolais, France
Reviewed 14 January 2016

Saint Germain itself is well worth a visit and only a short trip on the excellent RER from the centre of Paris. The hotel is within walking distance of the station so worth considering if you are visiting Paris. However you may not like the hotel: on a scale running from Surly up to obsequious the staff tend towards surly,...

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Thank Jonathan F
Doncaster
Reviewed 15 December 2015

I recently stayed here for two nights while working in Paris. The hotel is very nice for the price paid.Rooms clean,albeit quite basic. The breakfast was lovely and the staff very helpful. It is not luxurious by any means, but good value for the money paid. I would stay there again.

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Thank hobskr
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Client, Thank you for your comment, your satisfaction is our priority and the best reward for our staff who works day after day in order to give you a perfect service. I Hope to welcome you again in Mercure Paris Ouest Saint Germain for another good moment. Best regards Anne Ramaroson, General Manager

Reviewed 13 September 2015

The hotel is undergoing refurbishing work, which did not help during our week-end stay. The room was modern and clean, but although it was a double one, we got only one set of towels. We had some misunderstanding issue with the staff at the reception. All in all it was ok, the park around the hotel was nice.

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Thank Paolo B
Anne R, Directeur général at Hotel Mercure Paris Ouest Saint Germain, responded to this review

Dear Mr Paolo, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris ouest saint Germain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Paris Ouest Saint Germain, we strive to provide a superior service experience for every customer; therefore...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hotel Mercure Paris Ouest Saint Germain

Address: 11 avenue des Loges, 78100 St-Germain-en-Laye, France
Region: France > Ile-de-France > Yvelines > St-Germain-en-Laye
Price Range: $100 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mercure Paris Ouest Saint Germain 3*
Number of rooms: 56
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Paris Ouest Saint Germain staff and other travellers.
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Questions? Get answers from Hotel Mercure Paris Ouest Saint Germain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the rear are considerably quieter.”
 of 5 bubbles globalservices, 16 Jan 2017 | Read review
“Superior is tiny but not cheap”
 of 5 bubbles PennyD21, 12 Oct 2016 | Read review
“Ask for a room with a bed-to-floor-space ratio of less than 90% and a window that opens.”
 of 5 bubbles the_heron16, 9 Aug 2016 | Read review
“If you are a senior make sure you get a room on the first floor.”
 of 5 bubbles jonathanf565, 26 Jul 2016 | Read review
“Ask if your room is in the section behind the garden and visit the room (and make the walk there!) before you accept it.”
 of 5 bubbles abgwin, 21 Jul 2016 | Read review
5 of 5