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BEST WESTERN Paris CDG Airport

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575 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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L'Aquila, Italy
Reviewed 1 week ago via mobile

The hotel is near to CDG airport, that you can reach with a bus leaving each 40 minutes. The bus takes 10 minutes to the terminal 2F. It is clean and comfortable as a 4 stars hotel must be. Good quality continental breakfast as well as the buffet for lunch. People are very kind. Only note is sometime the engine...

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Helpful?
Thank enrico c
Michel H, Responsable relations clients at BEST WESTERN Paris CDG Airport, responded to this review

Dear Enrico, Thank you so much for choosing our hotel and for taking the time to share your experience with us! Your comments will be shared with the whole team and we all hope to welcome you back soon to the Best Western Paris CDG Airport. Kindest regards,

Reviewed 1 week ago via mobile

The hotel room was lovely, staff friendly. The food, on the other hand, shocking! The waiter forgot to give us bread and my husband's burger was raw in the middle. My Caesar salad was ok but I hoped for more in Paris. The breakfast buffet for the GoldCrest holiday party left us feeling disappointed. The selection was small, although it...

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Helpful?
Thank JanineSzczepanski
Michel H, Responsable relations clients at BEST WESTERN Paris CDG Airport, responded to this review

Dear Janine, Thank you so much for your great comments towards the staff! Your comments regarding the restaurant has been shared with the chef and the restaurant manager in order to improve ourselves and avoid those inconveniences. We hope that you will reconsider your position and that we will have the pleasure to welcome you back soon to the Best...

Reviewed 3 weeks ago

Stayed here for a couple of nights on business and it was great for what I needed. The beds were comfy and the place had a modern feel. The evening meal was very tasty, Steak, and the bar afterwards had a nice atmosphere. Breakfast in the mornings was a little disappointing as it didnt seem to agree with my stomach....

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Helpful?
Thank mhoggarth
Michel H, reception at BEST WESTERN Paris CDG Airport, responded to this review

Cher Mhoggarth, We thank you for your constructive feedback. The comment concerning the quality of the breakfast will be shared with the Chef and his team. We hope that this inconvenient will not prevent you from staying with us in a near future. Kind regards, The Best Western Paris CDG Aiport Team.

Hastings, United Kingdom
Reviewed 3 weeks ago

I spent the night at this hotel and was horrified to find that the stairs were out of bounds and only to be used in an emergency. I was travelling with my claustrophobic sister who was unable to use the lift. The only way of getting to and from her room was to wait in Reception or in her room...

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Helpful?
Thank Lois L
Michel H, reception at BEST WESTERN Paris CDG Airport, responded to this review

Dear Mr/Mme De Lois, We appreciate the value of your feedback and we apologised for the inconvenience occurred during your stay. We kindly remind you that we dont' have rooms at the ground floor and it's true about the stairs access it is only in case of fire; that's why the doors are blocked and the it's the duty of...

Great Mills, Maryland, United States
Reviewed 28 December 2016

We missed our flight to the USA and were looking for a nearby hotel. We chose this one and are glad we did! The room was large for a European hotel. The staff were multi-lingual and VERY helpful. The restaurant had good food and good service too. The breakfast was somewhat American in that there was a lot of variety....

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Thank Gary G
Jerusalem, Israel
Reviewed 24 November 2016

Everything about this hotel was excellent. There is a free shuttle to and from the airport. Room was fine, provides everything one needs, and if something else is needed they immediately provide it. The staff were lovely and kind. And to top it all there is a fabulous breakfast. Highly recommend this hotel.

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1Thank berstein01
Michel H, Guest Relations Manager at BEST WESTERN Paris CDG Airport, responded to this review

Dear Guest, Thank you so much for your positive feedback which will be shared with the whole team. We all hope to welcome you soon here at the Best Western Paris CDG Airport. Kindest regards,

London, United Kingdom
Reviewed 22 November 2016

Stayed here for an exhibition mon- fri. Perfect location, free airport shuttle. Rooms were comfortable and clean- bathrooms a bit outdated. Staff were accommodating. Buffet breakfast was pleasant and the evening food was nice enough but we did venture out for the last few days as there wasn't much choice in the hotel. There isn't much nearby but we did...

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Thank amy G
Michel H, réception at BEST WESTERN Paris CDG Airport, responded to this review

Dear Guest, We thank you for your great comments. It motivates us to constantly improve ourselves and provide a quality of service that guests have come to expect. We are all looking forward to welcoming you soon at the Best Western Paris CDG Airport. Kind regards, The Best Western Paris CDG Airport Team.

Reviewed 20 November 2016 via mobile

Rooms are massive and clean. Reception staff are really friendly and the facilities are well maintained. Gyms really nice as is the bar and restaurant. Shuttle bus to the airport every 15 mins. Would definitely stay here again

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Helpful?
Thank Mark J
Michel H, Directeur général at BEST WESTERN Paris CDG Airport, responded to this review

Dear Mark, Thank you so much for your heartfelt words towards the Reception staff and all facilities of the hotel. We all hope to welcoming you soon here at the Best Western Paris CDG Airport. Kindest regards,

Reviewed 15 November 2016 via mobile

I booked a room with this hotel last night as I had a Early flight to catch.. When I arrived well after the check in time my room wasn't ready! Then I noticed that the restaurant was closed and I was told that the only place was the Mercure Hotel over the road, which I walked over too.. The food...

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Helpful?
Thank paulfenney
Michel H, Responsable relations clients at BEST WESTERN Paris CDG Airport, responded to this review

Dear Paulfenney, We thank you for taking the time to share your stay experience with us! Your feedback is really important to us. The managers have been well informed about all the inconveniences occurred from your arrival to your departure. Some improvements have been put in place to avoid all these incidents. We are sorry for not being able to...

Durham, United Kingdom
Reviewed 15 November 2016

Stayed one night , good nights sleep , breakfast good . staff friendly. Room clean , plenty of hot water & comfortable bed. bar OK . Would stay here again & would recommend. Easy to get too , very close to airport.

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Thank Peter L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located just 3 km from the Paris-Roissy Charles de Gaulle Airport, our 4-star hotel is a privileged stopover destination for every traveller. We offer guests 244 air-conditioned and spacious rooms, including 26 Superior rooms. Get around more easily during your stay and take advantage of the hotel’s convenient car park. The BEST WESTERN Paris CDG Airport Hotel also offers a free shuttle service to the airport. Stay fit and well throughout your stay at the BEST WESTERN Paris CDG Airport Hotel by taking advantage of our large gym and luxury sauna facilities. Discover our new restaurant, Live & Life The perfect combination of live music and great food: two of life’s great pleasures in one unique experience! Our low-key morning atmosphere is perfect for confidential business breakfasts, followed by warm, cheerful beats from lunchtime into the late afternoon. The rhythm accelerates in the evening for post-work drinks with friends, festive dinners or cocktails. Let the good times roll! Overview of the hotel: •4-star hotel in Roissy near Charles de Gaulle Airport •244 rooms •Four rooms with disabled access •Five non-smoking floors •Restaurant and bar •Gym and sauna •Conference centre •Dry cleaning and laundry service •Free Wi-Fi Internet access •Paying car park •Free airport shuttle ... more   less 

Additional Information about BEST WESTERN Paris CDG Airport

Address: 1 Allee du Verger, 95700 Roissy-en-France, France
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: $97 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Paris CDG Airport 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Best Western Paris Cdg Airport Hotel Roissy
Holiday Inn Roissy
Roissy Holiday Inn
Hotel Style:
#13 Luxury Hotel in Roissy-en-France
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor was good, not very noisy.”
 of 5 bubbles 380GaryG, 27 Dec 2016 | Read review
“Big rooms and clean”
 of 5 bubbles Lorisor26, 1 Nov 2016 | Read review
“Get a room away from the lift if you are a light sleeper.”
 of 5 bubbles Tglant, 15 Oct 2016 | Read review
“Use a different hotel!!”
 of 5 bubbles jsjamesds271, 3 Oct 2016 | Read review
“The room was spacious enough. It would be good to have a toothpaste in the bathroom.”
 of 5 bubbles irinan499, 23 Jul 2016 | Read review
5 of 5