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Mercure Paris Roissy Charles de Gaulle

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Mercure Paris Roissy Charles de Gaulle
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735 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Lyon, France
Reviewed 27 December 2016

Good hotel next to the airport with a good shuttle service. Service is fine and good ratio Cost Vs service. Noise isolation could be improved... Dinner at the hotel restaurant was OK though glass of wine was quite expensive.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank christophe M
United Kingdom
Reviewed 29 November 2016

Stayed two nights in November. Got upgrade as Gold member of the Accor loyalty program. Getting there with the free shuttle is pretty easy. However, finding the shuttle at CDG is less seamless. The airport does not have good wayfinding. If you arrive at T2 A you face a good 10 minutes stroll to the shuttle bay located on top...

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Helpful?
1Thank UKBob64
Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear UKBob64, First, thank you for taking the time to leave us your comments regarding your stay at our hotel. I am sorry to read that the transport from the airport was complicated and be sure that the information will be uploaded to facilitate your travels. Regarding the old age of our rooms, we will start renovations throughout our hotel...

Gig Harbor, Washington
Reviewed 5 November 2016

We use this hotel every year on our travels and this year we spent four nights there. We always look forward to the FRENCH restaurant to get our first and last French food but the year we were VERY DISAPPOINTED in the quality of the food; not up to traditional French standards-the chicken was dry,needed more sauce, the steak was...

Review collected in partnership with Accorhotels.com
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Thank Dorothy R
S Wales
Reviewed 2 November 2016

Checked in lunchtime & went straight to the bar for food. Despite the fact that there was a barman on duty he cleaned glasses & plates for 15 minutes totally ignoring me (there was 1 other person in the bar). A Manager then turned up & gave me a menu (when I asked him) & promptly disappeared. I then asked...

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Thank Welshtorchy
New England
Reviewed 27 October 2016

There was something unimpressive about this hotel - it wasn't bad, but it just seemed very ordinary, especially for the price. The room was clean but very plain. The basic wifi was unusable and the premium wifi, very slow. But the reason I would avoid this hotel in the future was the shuttle. The pick-up location at the airport was...

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Thank opti-wan
Antwerp, Belgium
Reviewed 24 October 2016

Took a breakfast at 9.00h and the breakfast buffet was. The evening meals are OK. The rooms need to be redone. Excellent shuttle service to the airtport. Excellent location from the Charles de Gaulle Airport.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank K5137AGpeterd
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear K5137AGpeterd, Thank you to have taken the time to write this plesant comment. Happy that you enjoy our breakfast and restaurant meals. Hope to see you for a next stay Best reards Sandie

Reviewed 19 October 2016 via mobile

I came for 2 nights to an exhibition in Paris and choosed to stay close to the exhibition park. Got a room in the lobby floor, it was very very noisy with NO HOT WATER IN THE SHOWER. The team was not so helpful during the stay. I asked for an iron and they didn't have one to give -...

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Thank Shay Z
essex, england
Reviewed 6 October 2016

despite some bad reviews my wife and I spent one night at this hotel, and did not find any of the criticisms of these reviews. Our room was clean, bed comfortable and shower facilities good. Our coach party went into Paris, but we took a 5 minute stroll to old worldly Roissy village, where there were plenty of restaurants open...

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Thank ken.dobson
england
Reviewed 29 September 2016 via mobile

Stayed here for one night with work. Tried ordering room service at 2am & it was shut!! Had a mini bar in the room but nothing in it, bit pointless? Had two small single beds in the room which is annoying I haven't slept in a single bed since I was a child! There was mould in the bath/shower. Hotel...

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Thank arthur088
Madurai, India
Reviewed 27 September 2016

A 4 star hotel near the Paris Airport can be much better maintained. It is sort of rundown. The Reception was shabby, the rooms just marginally manageable, the food could be better. There is free WiFi. You can take a walk outside which leads a restored village set up, which is worth experiencing. The staff were friendly. Overall a nice...

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1Thank arunamarnath

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just a 10 minute drive from Airport, this hotel provides a free airport/train TGV shuttle service. It also offers 24-hour front desk and free Internet Wireless access. The air conditioned guest rooms are equipped with a 42" TV (80 channels) and a tea and coffee maker. A buffet breakfast is available daily and the hotel's restaurant serves traditional French cuisine for lunch and dinner. Guests can dine on the outdoor terrace overlooking the landscaped garden. Bar Aero cafe is open until late and also has a snack menu. Room service 24/24. Airport is 2.5 Miles from Parc des Expositions. ... more   less 

Additional Information about Mercure Paris Roissy Charles de Gaulle

Address: 3 Allee du Verger, 95700 Roissy-en-France, France
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: $88 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Roissy Charles de Gaulle 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Mercure Paris Roissy Charles De Gaulle Hotel Roissy
Mercure Roissy
Hotel Style:
#15 Luxury Hotel in Roissy-en-France
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Roissy Charles de Gaulle staff and other travellers.
14 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your credit card after departure”
 of 5 bubbles olihar, 26 Jul 2016 | Read review
“Second floor rooms are quiet and easily accessible.”
 of 5 bubbles DerekTarr, 7 Jul 2016 | Read review
“Don't visit if you want to eat and drink here!”
 of 5 bubbles SK826, 4 Apr 2016 | Read review
“All rooms seem ok, beware the breakfast!”
 of 5 bubbles davidrpenny, 3 Apr 2016 | Read review
“Do not stay here”
 of 5 bubbles Finni66, 13 Oct 2015 | Read review
5 of 5