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Novotel Paris Creteil Le Lac

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453 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Stuttgart, Germany
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 October 2016

- Room was quite clean and somehow medium size. Big bed and bed sofa also were there. Bathroom was OK in terms of condition. It was lake view one. - The curtins of the windows block the sun light completely, - Noise isolation from street and from other rooms was good - Staff are quite friendly and quick - Not... More 

Helpful?
Thank Meeda_Sam
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Meeda_Sam, Thank you very much for excellent feedback, it is important for the staff. We are really pleased you enjoyed your stay : especially the staff and the localisation on the lake of Creteil. If you have the opportunity to go back in Créteil, we will be happy to welcome you again. Best regards. Georges CHRISTOS. General manager. More 

Almelo
1 review
Reviewed 27 September 2016

The kitchen is a point of approval Taste acceptable but not the presentation. A verry short menu that does not change much over the years we visited here. We are absolutely sure that the ingredients are ok but the preparation has no finesse.

Review collected in partnership with Accorhotels.com

Helpful?
Thank thomborgman
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Thomborgman, Thank you very much for your feedback, it is important for the staff. The majority of our dishes are homemade and favor that the products are fresh. we changed our Menu on October 12 hoping to see you soon for you to discover Best regards. Georges CHRISTOS. General manager. More 

Derbyshire
Level Contributor
83 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 9 September 2016

A few of the reviews are a little harsh, we found the hotel to be bright, clean and functional. Of course the shine wears a little between refurbishments, who wants to stay on a constant building site? We chose this especially to be near the Metro system and have certain parking, top marks on both accounts. We did not eat... More 

Helpful?
Thank Rosiv D
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Rosiv D, I very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I am really pleased that you enjoyed the localization of Novotel Paris Créteil le Lac. I wanted to let you know as well that the hotel will follow soon a renovation program.... More 

Nottingham, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 August 2016

We stayed here as part of an organised coach trip. The reception area was good and the greeting by the receptionist was good. I had read some previous comments re standards but I make my own. True some of the carpets do look a little worn, but is obvious that there is ongoing update. Our room floor 2 had views... More 

Helpful?
Thank Michael B
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Michael B, Thank you very much for excellent feedback, it is important for the staff. We are really pleased you enjoyed your stay : especially the staff and the localisation on the lake of Creteil. If you have the opportunity to go back in Créteil, we will be happy to welcome you again. Best regards. Georges CHRISTOS. General manager. More 

Level Contributor
3 reviews
Reviewed 7 August 2016 via mobile

It was a convenient location for me but the standard of rooms was pretty poor. Decor was old and especially carpets looked dirty. The staff was friendly but restaurant staff did not speak English. The food was pretty basic and substandard. Breakfast was additional €16 and it was totally not worth it. There is a shopping mall near by and... More 

Helpful?
Thank Tomasz K
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Tomasz K, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience at the reception did not meet your expectations; please allow me to express my sincerest apologies. The hotel will follow a renovation program in order to modernize our services. However, I am... More 

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Brussels, Belgium
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 5 August 2016

We have stayed in many Novotels (including this one before) and this was probably the worst experience. They struggled to find my reservation on check in and the receptionist wasn't very helpful. The room was clean but the sofa bed hadn't been made up for my daughter and there was no pillow. There weren't enough towels for 3 people. The... More 

Helpful?
Thank Jodles
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Jodles, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience at the reception did not meet your expectations; please allow me to express my sincerest apologies. I will speak with the room division manager in order to understand what happened during the check... More 

Beirut, Lebanon
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 July 2016

This is a Beautiful hotel near Paris in a quiet location with an outside pool to refresh in the summer heat and near Metro M8 that takes you directly to Paris. Full recognition of my platinum membership with free upgrade to a space Suite that consists of 2 rooms(bedroom with the big double bed and salon with a sofa-bed for... More 

Review collected in partnership with Novotel Hotels

Helpful?
Thank Antoine_Aoun
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Antoine, Thank you very much for your positive feedback. I am really glad that you enjoyed the helpful staff and the landscape you had from the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the refurbishment, the hotel... More 

Northampton, United Kingdom
Level Contributor
184 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 July 2016 via mobile

The hotel is very worn - clean, tidy and freshly painted, but very well used and obviously tired. The rooms are a good size, but with small annoyances - a running toilet, flashing light in the fridge and other little maintenance jobs required. Frankly, the rooms are well past their sell by date, and for the price you expect better.... More 

Helpful?
Thank djdpearson
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear djdpearson, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience in the bedroom did not meet your expectations; the hotel will follow soon a renovation program. I am really glad that you enjoyed the restaurant and our terrace with the nice view on... More 

Blackpool
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2016

We booked in here to stay for a couple of nights while the football was on. Ive never been so disgusted at the front desk attitude and non existent greeting we received. The guy on the desk ( I think his name was Yohann), was without a doubt the most obnoxious person I have had the displeasure to meet. This... More 

Helpful?
Thank tendaysinmay
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Tendaysinmay, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry as well about the feeling you had at the front desk. At Novotel Paris Créteil le... More 

Ankara, Turkey
1 review
Reviewed 7 June 2016

Great hotel. Excellent service and helpful staff. Peaceful lake view with bird sounds.Delicious breakfast, launch and dinner. Rooms are big enough and comfortable. Shortly you will not miss your home...

Helpful?
Thank baskentalp
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Baskentalp, Thank you very much for your positive feedback. I am really glad that you enjoyed the helpful staff and the landscape you had from the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be really happy... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Creteil Le Lac is a 3 star hotel located alongside Creteil Lake and its sports and recreation park with a direct connection to Paris via Metro line 8. For a business trip or a family holiday, this hotel located between Paris and Disneyland offers 110 rooms, a restaurant, a bar and meeting rooms for your conferences, meetings, cocktail functions or private lunches and dinners. The hotel also features a swimming pool and private outdoor parking. ... more   less 

Additional Information about Novotel Paris Creteil Le Lac

Address: Rue Jean Gabin | RN 186, 94000 Creteil, France
Region: France > Ile-de-France > Val-de-Marne > Creteil
Price Range: $96 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Creteil Le Lac 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Creteil Le Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel
Novotel Paris Creteil Le Lac Val-De-Marne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Paris Creteil Le Lac staff and other travellers.
3 questions
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Questions? Get answers from Novotel Paris Creteil Le Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is Europcar inside the hotel in case you need to rent or return a car”
 of 5 bubbles Meeda_Sam, 2 Oct 2016 | Read review
“lake side views”
 of 5 bubbles 753MichaelB, 8 Aug 2016 | Read review
“Ask for a room at the back with a view of the lake”
 of 5 bubbles Jodles, 4 Aug 2016 | Read review
“higher floors lake views”
 of 5 bubbles NezarE, 31 Aug 2015 | Read review
“dont visit”
 of 5 bubbles 154oneilk, 24 Aug 2015 | Read review
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