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Mercure Paris La Defense

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Mercure Paris La Defense
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1,128 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Melbourne, Australia
Reviewed 23 June 2016 via mobile

To be honest the rooms are basic but clean. It was comfortable and the hotels comes with an open deck with a view of the Eiffel Tower. If you are like my family traveling around Europe with 2 young children, then on the 12th day or so you are running out of clean clothes. Well I was really glad to...

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1Thank ipscnz
Reviewed 28 May 2016

Hotel is acceptable for business trips. Small gym and turkish bath ara available (but not 24 hours, and it's a pity). Rooms are small (it's a typical for Paris), but clean. Fridge and safe in room. Bed was realy comfortable for sleeping.

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Helpful?
Thank Nikolay M
Newcastle, United Kingdom
Reviewed 21 May 2016

Rooms were a good size for Paris city centre and were clean. The hotel is usefully located for la defense. Downside? The cleaners tried three times to get in my room in the morning from just before 9am not even bothering to knock on two occasions. When I got upset they to,d me off for not hanging the do not...

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Helpful?
Thank ClarityB
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear Guest, We are sorry to read that you had a bad experience in the morning in your room. It is not in our habits to enter into room without knocking. Be assured that an imminent return was made to the general housekeeper and that immediate action was taken. Don't hesitate to contact me for any further question. We hope...

Greensboro, North Carolina
Reviewed 21 May 2016

This hotel is located very convenient to the La Defense Esplanade. The hotel also has a shuttle to take you to the monument if you don't want to do the 20 minute walk. The hotel was very comfortable and the WiFi is excellent. Be sure and take in the roof top terrace which is accessed from the gym. Great views...

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Thank Marysk
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. There are lots of restaurants around yhe hotel ... may be you came on Sunday, which is not the same, and they close in the late afternoon around ? Do not hesitate to ask for advices at the reception staff, we will be pleased to help...

Reviewed 16 May 2016

Arrival at the hotel is a bit odd, no 'wait area' to put your car and check where the parking garage (you have to pay for it) is which actually is near the hotel. Better signs could improve that. I guess, for Paris measures this is an average size room. Compared to other cities I find this pretty small and...

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1Thank Marcel_Nelleke
Mercure92400, Responsable relations publiques at Mercure Paris La Defense, responded to this review

Dear Guest, Thank you so much for taking the time to share your comments with us. You are right, we did not put the airconditioning on while the outside temperature was Under 15°C and all the bedrooms have their opening windows. Now that the temperature is over 20°C, we have put the aircondintioning on : that is to say, you...

London England
Reviewed 15 May 2016 via mobile

Visited are the end of March as I was attending a meeting in Paris. Mt company paid 180€ for one night.The room was generally speaking OK but definitely not worth the 180€.but this is how Paris is :) Nothing special in terms of furniture design but very clean. Espresso maker and capsules were offered for free in the room. The...

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Helpful?
Thank AmandaSLondonEngland
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear Guest, Thank you for your comments and your compliments ! For your next booking , please contact us at h1546@accor.com . We can then give you the rates explanations of the current season. We hope to welcome you very soon. Charlotte

Reviewed 3 May 2016

I was really underwhelmed by my stay here last week. I was there for a week due to work. The hotel is classed as 4*, but I have to say as far as the rooms are concerned, most Travelodges in the UK are better. Pros: - Friendly and pleasant check in - Same at check out - Decent enough location...

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Thank PedroYorkshire
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear Customer, Sorry to read that you have not enjoyed your stay. Remember that a complete renovation of the hotel is expected soon . All the space of the rooms will be reorganized. We hope you will like it. Thank you for your comments which are useful in the cade of our quality approach. For any questions, feel free to...

Sheffield
Reviewed 1 May 2016

I was excited to be upgraded to a room with a minibar for my 3 night stay to find it was stocked with a single can of coke light, oh well nothing lost. Rooms were clean, staff unobtrusive however the bathroom was a little tired and let's say 'compact'. As a bonus I did have a view of the Eiffel...

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Thank farqualar
London, United Kingdom
Reviewed 25 April 2016

The hotel is well situated. The rooms are a bit on small side. Anyone with a large suitcase would have difficulty opening it comfortably in the room. The food in the restaurant is limited in choice. The quality of the chicken that I was served was poor. It is probably the toughest chicken that I have had for a long...

Review collected in partnership with Accorhotels.com
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Thank Bhalofriend
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review

Dear Guest, We are sorry that you did not really enjoy your stay in the hotel, and obviously, you have encountered some disagreement. Please accept our sincerest apologies. Be sure that we will do our best next time to change your room, if it is possible with the hotel occupancy (not fully booked as it can be). Looking forward to...

Reviewed 24 April 2016 via mobile

It was the second stay in this hotel. It is a good stay for fast fly in fly out 1-2 days business travel. Rooms are looking quite ok, but the rest of the interior of the hotel is looking old and used ... Breakfast is French style, croissants & eggs. I could not find any fresh vegetables. Access to public...

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Helpful?
Thank Radu G

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 

Additional Information about Mercure Paris La Defense

Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Price Range: $108 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Reservation Options:
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure
Hotel Style:
#3 Luxury Hotel in Courbevoie
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris La Defense staff and other travellers.
5 questions
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Questions? Get answers from Mercure Paris La Defense staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“AVOID the 5th floor - the washing machine is quiet, but the drier is VERY loud”
108cheryle, 27 Mar 2017 | Read review
“different hotel”
Traveling_brand, 6 Mar 2017 | Read review
“Do not have the 7th floor and or stay away from the road.”
, 17 Jan 2017 | Read review
“My tip is use this hotel for a business stop over, not to impress your partner”
pac129, 25 Nov 2016 | Read review
“inside rooms are very quiet”
Marcel_Nelleke, 15 May 2016 | Read review
5 of 5