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Novotel Paris Est

Hotels.comUSD 90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 135*
USD 90*
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USD 91*
USD 91*
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Novotel Paris Est
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1,694 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Budapest, Hungary
Reviewed 16 April 2017 via mobile

Poor choice of hotel for the family. Everything that was previously written by others stands. The choice of food for breakfast was poor. Room temperature was too high and cannot be adjusted. Lifts don't work properly and my husband got stuck in one of them. It seems like it happens often. We should have been warned because not everyone likes...

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Thank sonja1611
Amsterdam, The Netherlands
Reviewed 16 April 2017 via mobile

Impolite staff, airco not working - seems like you are sitting in an oven especially when you cannot open the windows for ventilation as they are fixed. Cafe has very limited number of dishes - to be precise only four. No good restaurants nearby so you do not have a choice if you are looking for a bite nearby the...

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Thank Abhinav J
Nairobi, Kenya
Reviewed 6 April 2017

Rooms small and dirty, Windows can't open , burnmarks cigarettes on carpet, safe does not work, airco does not work 27degr. C. In the room. 15 degr.C. outside. After waiting 2 hrs. for mecanic we gave up. A 4 star hotel... a Joke from hell they mean

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1Thank fredvanbreemen
Novotelparisest, Responsable réception at Novotel Paris Est, responded to this review

Dear fredvanbreemen, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 27 March 2017 via mobile

Spending half an hour at the reception desk, no idea what the problem is....nobody really helpfull.... Since I became a platinum member, service has dropped to zero... Unfriendly staff...warn out hotel ....a shame..worth 2 stars...not 4

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Helpful?
Thank GreatWar F
Novotelparisest, Responsable réception at Novotel Paris Est, responded to this review

Dear GreatWar F, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

London
Reviewed 26 March 2017 via mobile

We as a company booked many a night here for work related purposes We were first put in a room which had a separate toilet. The toilet smelt really bad of urine and we complained. This never got sorted but then got offered to get moved. Whilst in this room we had breakfast coupons. The coupon we were given was...

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3Thank Hiya1s
Novotelparisest, Responsable réception at Novotel Paris Est, responded to this review

Dear , Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I transfer your opinion to the service food & beverage in order to take note of your return and to solve the...

Mumbai
Reviewed 20 March 2017

I am an Accor Platinum member and normally, when I check into a Novotel, they will normally provide me a room upgrade, plus a drink voucher. I have not received either of these, which is actually only the second time I have experienced this in all the years I have been platinum. When I arrived at my room, the lid...

Review collected in partnership with Accorhotels.com
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2Thank Vikas M
Novotelparisest, Responsable réception at Novotel Paris Est, responded to this review

Dear Vikas M, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that thoses problems were a true exception to our normal practices. Rest assured that we are taking the appropriate measures...

Pune, India
Reviewed 4 February 2017

I stayed in this hotel for around 4 days , I found it quiet neat and clean . The metro station is also quiet near so its easy to access . even tough its not in the center of Paris , i didn't find any difficulty in site seeing and travelling to and fro . The ambiance is nice, food...

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2Thank swatisingh0202
Novotelparisest, Responsable réception at Novotel Paris Est, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud

Seevetal, Germany
Reviewed 3 February 2017

Entering the lobby the hotel seemed to be modern and nice. Entering the room it was just disgusting. Dirty and small. hair on the floor, stains on the carpet and the chair, mold in the shower.... not more to say. The room was very cold and it was not able to witch off the air-condition. Breakfast was ok but team...

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1Thank hhlion
Quintana Roo, Mexico
Reviewed 31 January 2017 via mobile

Dirty, unorganized, DIRTY, the food is disgusting to see for the buffets, dirty, air conditioning not working properly in my room, 50% Of elevators do not work half the time (I had to be hulled up the back elevator once), intolerant people at front desk. Wish I could get out of here but I'm in a Europetour group (which doesn't...

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3Thank Joyce Charlotte L
Singapore, Singapore
Reviewed 3 January 2017

This is by far the worse hotel that we have stayed during our 2 weeks trip in Europe. Below are the reason why : 1) We had two rooms. 3 lights bulb was not working for my wife's room when we check in. The room service was so slow to change simple bulb. On my second day, the toilet light...

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Helpful?
2Thank FrancisCKSeah
Novotelparisest, Responsable réception at Novotel Paris Est, responded to this review

Dear FrancisCKSeah, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Novotel Paris Est is a 3 star hotel with 609 rooms within easy reach of Roissy and Orly airports and the A3 and A1 motorways, and just 15 minutes by metro from the Opera. Ideal for holding meetings, conferences and seminars, the hotel offers 2,500 sqm of adaptable meeting rooms. The hotel also features numerous facilities for your comfort and relaxation including a gym, Cosy bar, Novotel Cafe restaurant, Instant Nomade store, games corner, newsstand and more all in modern, friendly surroundings. ... more   less 

Additional Information about Novotel Paris Est

Address: 1 avenue de la Republique, 93177 Bagnolet, France
Region: France > Ile-de-France > Seine-Saint-Denis > Bagnolet
Price Range: $103 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Est 4*
Number of rooms: 609
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Also Known As:
Novotel Paris Est Hotel Bagnolet
Novotel Hotel Paris Est
Novotel Hotel Bagnolet
Novotel Bagnolet
Bagnolet Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Paris Est staff and other travellers.
21 questions
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Questions? Get answers from Novotel Paris Est staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel.”
RuwanFonseka, 18 May 2017 | Read review
“It is in a quiet part of town, any room will be fine”
TheMrWobbly, 18 Apr 2017 | Read review
“Find other hotel”
fredvanbreemen, 5 Apr 2017 | Read review
“7th floor was just fine”
436linzis, 12 Sep 2016 | Read review
“Request room with extra bed free of charge when travelling with kids”
leafjumper, 18 Aug 2016 | Read review
5 of 5
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USD 90* /night
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Prices are for 1 room, 2 adults
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