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I didn't hv any good experience with this hotel as staff were extraordinary rude, which can be understood since i was asian, they didn't hv even a mobile charging adaptor and didn't hv at least a word sorry as a courtesy. They are least bothered...More
The staff ( both frint desk abd restaurant ) is very rude and if you complain of the same ..they bang down the phone or never take your call. Housekeeping will barge in at their will..so be prepared as no latches on the door.
As an air crew, I think this hotel is almost worst novotel in the world,broken bathroom dirty floor smells so unbelievable. I traveled all around the earth, never ever thought there were such discussing things because the room keepers will open your door without any...More
I normally don’t write reviews but for family of 4 with children I wanted to share my thoughts on this hotel to potential family goers to this hotel. It was our first family holiday to France with my husband and two children one of them...More
1 Thank DKahtun
Response from Novotelparisest, Guest Relation at Novotel Paris EstResponded 21 February 2018
Thank you for taking the time to share your feedback.
We are sorry to hear that our rooms were not up to your expectations.
We noted your different remarks about the room and staff and take it into account in order to improve...More
I stayed at the Novotel Paris Est with my wife and daughter, my parents, my brother, my sister-in-law and their two kids. I had a good price through a travel agent that included buffet breakfast. Our three rooms were very spacious and very well appointed....More
3 Thank Daniel025
Response from Novotelparisest, Guest Relation at Novotel Paris EstResponded 28 February 2018
Thank you very much for your kind words following your recent stay at the hotel Novotel Paris Est.
Meeting all of your expectations in terms of comfort and services we provide you with every day is part of our quality commitment.
the hotel is only 30 minuts from the hotel
the best solution is to take a taxi.
2nd option go by train from the airport to gare du nord/ republique and line nr 3. the station is Gallieni (200 meters from the hotel).