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Relais sul Lago

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493 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Manchester, United Kingdom
Reviewed 4 July 2016

The hotel was outside of the town, so a long walk to the nearest village or a local taxi. We had booked for 3 nights at this hotel but left after only 2. The hotel is in need of a refurb, very dated. The fridge in our room didn't work and was in need of cleaning out, something black lurking...

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Helpful?
Thank sasha98
Frankfurt
Reviewed 23 April 2016

I spent 2 nights in this hotel (booked via Booking.com) and I was expecting more from this hotel. First of all, is a Hotel or Motel? The style reminds me to a Motel back to the 80s.... The rooms are very dark and dated, the TV still old ones and complicated to use, the breakfast was ok but nothing special...

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Thank italiano66
Switzerland
Reviewed 12 September 2015

I stayed for a weekend in August to attend a wedding. The weather was hot and sunny the whole time so having the swimming pool and the garden was absolutely perfect. It was actually a must! The hotel itself is nice, the staff was quite friendly and helpful. The hotel rooms need renovation but the room was clean and there...

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Helpful?
Thank Robert M
Relais sul Lago R, Responsabile reception at Relais sul Lago, responded to this review

Dear Customer, thanks for your stay, we're glad that the overall feeling you got is nice. Regarding the wi-fi access we can provide several type of userIDs based on their time extension: normally we provide a 12 hours connection, that is the most used by our Customers. Our location is on the Varese lake and just at 5 minute by...

Reviewed 27 May 2015 via mobile

This hotel is not brand new, but is comfortable and quite clean. The personnel is very kind, and ready to assist you for any need. I tried the sauna, and even if it was later then the normal working hours, the receptionist kept the sauna Opened for me!! Very good. I had dinner at the restaurant: the salmon was good,...

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Helpful?
1Thank Geronimo F
Miami, Florida, United States
Reviewed 6 January 2015

Close to the main roads and highways, same feeling like motel in United States, rooms with parking in front, old style inside, small bathrooms. Nice pool area, nice breakfast and friendly service. If you traveling around or visiting the lakes, you can spend 1 or 2 nights.

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Thank VladimirNZ
Milan, Italy
Reviewed 10 December 2014 via mobile

I spent one night in this hotel with my boyfriend. If this hotel was a four star, I wouldn't have to complain about anything. The room was small and old-style furnished. The toilet was too small, you didn't have the space to stay in two people. The water of the shower was lukewarm, not hot! I waited 15 minutes, but...

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Helpful?
Thank Juliagir8
Valor, Spain
Reviewed 23 August 2014

We stayed at the hotel for two nights in August ... the hotel has great facilities, breakfast was impeccable ... Our room was located at the roadside and was a bit noisy (especially because we like to have the window open iso having the air conditioning on) ...

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1Thank BelgianFrenchFries
Management response:
Google Translation

Gentile ospite, La ringrazio infinitamente per il suo ottimo commento! Cortesia, gentilezza ed ottima qualità del servizio sono da sempre...

Renkum, The Netherlands
Reviewed 14 August 2014

the hotel was great, we had a nice suite, with a large balcony and a beautiful view. the breakfast was okay, the spa not to big and a bit dark but the outdoor pool was nice. everyday they put fresh water, fanta, cola and beer in the minibar for free. the cleaning was oke

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Helpful?
Thank Mvdmeijde1960
Relais sul Lago R, Responsabile reception at Relais sul Lago, responded to this review
Google Translation

Gentile cliente, le faccio rispondere dalla collega che le ha fatto il check in e la ricorda con simpatia grazie...

Lonate Pozzolo
Reviewed 18 July 2014

When you make a reservation through Easybook or booking.com you discover that your room is in the motel part of the compound and that you are not entitled to the fitness club unless you pay a supplement.

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Helpful?
Thank Marc D
Relais sul Lago R, management at Relais sul Lago, responded to this review

Dear MArc thank you for 5 green stars! About services, take care to check better your room choose at moment of booking. Standard rooms are cheaper but services all not all free in. Superior ones have all inclusive to have a correct idea of all we offer. Best regards Giordano RSL

Reviewed 5 June 2014 via mobile

We were in varese for business and found ourselves an off day day due to a holiday. The staff was very friendly and helpful. Hotel was clean and restaurant ok. For sure not deserving of such bad reviews. Second floor rooms are better not motel feeling. Just thought another perspective was deserving

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Helpful?
Thank cb914 .
Direzione R, management Relais sul Lago at Relais sul Lago, responded to this review

Thank you sir for your notice. The new management are improving to follow a new line of services and welcome warm courtesy that was less well-considerated in past. Superior rooms are the best old classic style rooming you can choose in surroundings, improved with all modern devices and amenities. Ac, wifi free, newspapers, lovely reception staff ladies and a restaurant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the heart of the lakes of Lombardy, with breathtaking views and beautiful landscapes, a stone's throw from Lake Varese, whose views overlooking the dining room and the bedrooms on the first floor of the hotel, the Relais sul Lago definitely has a strategic location, very close all'areoporto Malpensa International Airport, is located halfway between Lugano and Milan.   His position makes Relais sul Lago a suitable place for customers who are traveling for leisure or for business, as well as for neighboring communities to the city of Varese, which can take advantage of each of the services offered by Relais sul Lago   The Hotel dipsone a beautiful garden, in which not only is an outdoor swimming pool, which can also be accessed external guests, but you can transform how wonderful location for outdoor events such as weddings, wedding receptions, meetings, cocktails that are organized in the summer season with a weekly basis. ... more   less 

Additional Information about Relais sul Lago

Address: Via Giovanni Macchi 61 | Varese21100, 21100 Varese, Italy
Region: Italy > Lombardy > Province of Varese > Varese
Price Range: $79 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Relais sul Lago 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Relais Sul Lago Varese
Hotel Style:
#10 Luxury Hotel in Varese
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Questions & Answers

Here's what travellers have asked, with answers from Relais sul Lago staff and other travellers.
2 questions
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Knoxville, Maryland
over a year ago

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Questions? Get answers from Relais sul Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is not the best in the area so I cannot recommend a room”
 of 5 bubbles sasha98, 4 Jul 2016 | Read review
“Higher floors are better but don't expect any lake views”
 of 5 bubbles JonCutler, 4 May 2014 | Read review
“Book another hotel in the area if you can!”
 of 5 bubbles KYC-Duc, 7 May 2013 | Read review
“Ask for a room which overlooks the swimming pool and lake.”
 of 5 bubbles CharlotteMC24, 17 Jul 2012 | Read review
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