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Hotel Serena

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1 room 2 adults 0 children
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Hotel Serena
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203 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Ely, United Kingdom
Reviewed 12 February 2015

We have just had a lovely ski Holiday in Selva di Val Gardena, staying at the Hotel Serena. What a lovely, warm, friendly hotel. The owners and staff were extremely accommodating, and just wanting to make our stay as comfortable as possible. The room we had, although small, was always warm and kept extremely clean by the staff. The hotel...

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Helpful?
1Thank Chas D
HotelSerenaSelva, Proprietario at Hotel Serena, responded to this review

Dear Chas D, Thank you very much for your kind review which is highly appreciated. With regards to your comments, indeed there are some nationalities which are more open minded regarding the "dress code" in the Sauna area, but this is accepted in our location due to the mentality. It is in fact quite common to see naked persons in...

Alnwick
Reviewed 1 February 2015

We have just returned from a week in The Serena. We had a wonderful time and enjoyed every minute. The staff in the hotel are so friendly and are so desperate to please. I am vegetarian and they catered for me every evening. The food is fantastic, we never went hungry, keep room for the desserts though, these are to...

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2Thank Nicola F
HotelSerenaSelva, Proprietario at Hotel Serena, responded to this review

Dear Nicola F, I really thank you for taking the time to post a review on our Hotel in Tripadvisor, as it has a great value for us to have the honest feedback of our precious guests. It is with great pleasure I read that the overall experience did meet your expectations. I would like though to apologise for the...

Kilmacolm, United Kingdom
Reviewed 18 January 2015

This hotel lived up to all the reports on Tripadvisor. We had a warm welcome, comfortable and clean room with large balcony. Mario looked after my food requests with enthusiasm and I never felt hungry!!! I am a Vegan so it is a challenge , but I was offered alternatives every night if there was nothing on the menu already....

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2Thank Fii59
HotelSerenaSelva, Proprietario at Hotel Serena, responded to this review

Dear Fil59, First of all THANK YOU! your kind comments are highly appreciated and I'm really glad to see that the overall service exceeded your expectations. Please be sure that your wonderful review will also be passed to the rest of the team and to our waiter-musician. We look forward to welcoming you back next year and we will definitely...

Glasgow, United Kingdom
Reviewed 18 January 2015

We are a group of 6, one of whom is Vegan, who have skied together for over 25 years. This was a true ski in ski out location which gave us access to a huge ski area which had been well looked after and well groomed despite the lack of natural snow. Hotel Serena, it's hosts and staff were extremely...

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1Thank Elizabeth M
HotelSerenaSelva, Proprietario at Hotel Serena, responded to this review

Dear Eliabeth, Greetings from sunny Selva! It is with great pleasure i see that you had a nice stay with us and that you are looking forward to coming back. This is music to our ears and we are really happy to see that our service met your expectations. We hope to welcome you back next time, without anyone being...

Stirling, United Kingdom
Reviewed 7 January 2015

We are just home from a fantastic week at the Hotel Serena. The hotel is warm and cosy with great facilities. What makes it really special though are the staff and the food. Mario and his team cared for us and the food was amazing every day, Great for families and couples.

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2Thank z0e777
HotelSerenaSelva, Direttore at Hotel Serena, responded to this review

Dear z0e777, Thank you very much for taking the time to post your review regarding our hotel. We Always strive into making the best out of us in order to meet our valued guests' expectations and I'm really happy to read that we achived it. We do look forward to welcoming you back in the future. In the meantime, please...

Meols
Reviewed 29 December 2014

This was our first family skiing holiday.Brilliant!.Very homely and friendly atmosphere, it was like walking into a fairy tale, the decor of the hotel was very festive and inviting, the rooms were very clean and lovely and warm when returning from a day in the snow.The rooms were cleaned every day and everywhere was spotless. Mario and Assunta are fabulous...

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1Thank Arfon W
Espoo, Finland
Reviewed 29 December 2014

If you are looking for a nice and cosy hotel this is a very good alternative with perfect location (ski in, ski out). The athmosphere in the hotel is warm and the staff helpful. We loved the food - Chef Valentino is a true Master Chef :). After the day in the slopes the spa/sauna/jacuzzi was very relaxing. We enjoyed...

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3Thank Johanna P
Wrexham, United Kingdom
Reviewed 21 December 2014

This was our third year in a row staying in the Hotel Serena. We meet up with friends travelling from Sicily, so very much a family/friends occasion. Our stay was as usual, exceptional due to the skiing, companions and in no small part Mario, Assunta and the staff at the hotel. If I had to describe the hotel......very clean, hearty...

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3Thank Leigh K
Dublin, Ireland
Reviewed 12 September 2014

From the moment that we arrived we had a good feeling about the place, At breakfast all requests such as tea made by scalding the tea pot first were carried out for the full duration of the stay. Assunta and her staff were very helpful in making phone calls and filling in the necessary documentation enabling us to receive packages...

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1Thank LouisandMaryRose
Milnthorpe
Reviewed 10 August 2014

We stayed at the Serena in July 2014 and agree with many of the positive reviews already posted. Assunta (who runs the hotel mainly on her own in the summer along with her loyal staff) creates a wonderfully friendly, helpful and cheerful atmosphere supported by excellent staff in the dining room and the kitchen. The room we had was a...

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2Thank Peter M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service

Additional Information about Hotel Serena

Address: Strada Puez 22, 39048, Selva di Val Gardena, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Val Gardena > Selva di Val Gardena
Price Range: $250 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Serena 3*
Number of rooms: 24
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Hotel Style:
#20 Spa Hotel in Selva di Val Gardena
#28 Family Hotel in Selva di Val Gardena
#38 Romantic Hotel in Selva di Val Gardena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Serena staff and other travellers.
4 questions
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Warlingham, United Kingdom
Scotland
over a year ago

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Questions? Get answers from Hotel Serena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family rooms are large and face the nursery slopes.”
 of 5 bubbles barryfeltham, 12 Mar 2017 | Read review
“Ask Markus!”
 of 5 bubbles treforj2017, 26 Feb 2017 | Read review
“Rooms to the rear look out over the piste but none of them would disappoint (I suspect).”
 of 5 bubbles nigelp443, 14 Feb 2017 | Read review
“View of Nives slope”
 of 5 bubbles nikos62, 11 Jan 2017 | Read review
“There is no road noise which ever room you stay in.”
 of 5 bubbles drawho2324, 22 Oct 2016 | Read review
5 of 5