Hotel Remilia
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About
Everyone needs a place to lay their weary head. For travellers visiting Reggio Emilia, Hotel Remilia is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Hotel Remilia makes it easy to enjoy the best of Reggio Emilia.
You’ll enjoy relaxing rooms that offer air conditioning and a minibar, and you can stay connected during your stay as Hotel Remilia offers guests free wifi.
The hotel features 24 hour front desk, room service, and baggage storage. Plus, Hotel Remilia offers a fitness center and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
Close to some of Reggio Emilia's most popular landmarks, such as Centro Internazionale Loris Malaguzzi (1.5 mi) and Piazza Prampolini (1.8 mi), Hotel Remilia is a great destination for tourists.
During your visit, be sure to check out a popular Reggio Emilia oyster restaurant such as Cirenaica, which is a short distance from Hotel Remilia.
If you’re looking for things to do, you can check out Stazione Reggio Emilia AV Mediopadana (0.6 mi), Mapei Stadium - Città del Tricolore (0.6 mi), or Monumento Ferrari Evoluzione (0.5 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Whether you’re travelling for business, pleasure or both, Hotel Remilia is sure to make your visit to Reggio Emilia one worth remembering.
Location
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Staff seemed a touch severe and I didn't find them helpful or that friendly! Would not go back.
Every time she’s going to ask me about the room cleaning and AC functions very kind of her.
In the morning she is very gently and smiling and asking if the breakfast was good and varied in terms of food.
Really appreciate this young lady.
I have to say we loved the hotel and all staff there, they made us feel welcome and would bend over backwards for us.
Sophie on reception was excellent, making sure we were comfortable and had anything we needed.
Katryna was also excellent, she was so extremely helpful and very friendly.
Simone was also excellent taking care of us throughout our meal.
There were another 3 ladies who I'm sorry to say I did not get their names, I'm so sorry to you all, you were also excellent.
Everyone made sure my wife's Lactise Intolerance was taken care of.
I did get to try the hone made trifle, it's the very very best I've ever eaten!!!
Francesco was amazing to help us make sure our flight went ahead
From the bottom of our humble hearts, thank you to everyone for taking such good care of us.
It's been such an amazing and pleasurable experience!!
Best wishes to everyone
Steve & Teresa 💚🤍❤️
Was first sent to a room with obvious cigarette smell.
Next room was missing obvious amenities and had burnt-out lightbulbs.
Carpets were stained.
This was not a 4 star hotel, should be re-classified.
The icing on the cake: staff was cold and pretentious-acting. For what? Any request at the Front Desk was met with an attitude of being bothered. Without exception, each person. And at the breakfast buffet a waiter hovered about, seeming to take note of everything you took. Hating customers seems to be their Number One Priority!!
Would never, ever recommend this place; this put a real damper on my lovely Italian memories.
Interesting to read the other reviews, quite similar to mine.
This is far from a 4 star hotel- but it could be acceptable if the staff were somewhat friendly or helpful- but instead they treat guests like unwanted visitors!!!! Take any one star hotel over this.
No, it's not what we deserve when we travel...
Day 1: Arrived and got room keys. Hotel and rooms were basic but seemed fine. Only one of our three rooms had a working safe. Rooms were quite warm- one in particular was too hot and the AC was not working in any of the rooms. In one of the rooms the door did not close properly- took many tries (slams) to get the lock to catch so I didn't feel safe. Reported these issues to the reception and we were told "Italy is warm", the AC is broken and that the door and safes would be fixed. Also, we found a couple of ants in the bathrooms of two of the rooms but did not report at the time as we had already brought forward issues and didn't feel like we were received well.
Day 2: Colleague 1 got no sleep the night before as the room was so hot and she was uncomfortable. Reported issues again to reception and were told the same as the day before. Our trip organiser phoned the hotel and was assured that the issues would be fixed or our rooms would be changed. Came back that evening and was told all was fixed. The door still did not lock, one of the two broken safes still not working and rooms still very hot.
Day 3: Trip organiser rang the hotel again and was told AGAIN that the issues would be fixed or we would be moved. Checked in reception that evening and was told that the door did lock- I agreed that it did lock but only after many tries and that I did not feel safe. They finally agreed to change my room. To be fair, they moved me to a bigger/ nicer room which was a nice gesture - the safe in this room also didn't work but the door locked properly so I accepted it. We were told the hot room was now fixed and if it wasn't to let them know and they would move colleague 1's room. Her room was not fixed and was still too hot. I rang downstairs to reception and a lady explained that the AC was not broken and I was misinformed- the AC was not actually on at this time of year and they were not able to turn it on. I told the lady that this was understandable but that this room was hotter than the other two rooms we had and colleague 1 had not slept the past two nights. The lady kept emphasizing that she could not turn on the AC despite me stating that I was asking to change colleague 1's room not turn on the AC in the whole hotel. After a lengthy conversation, a "there is nothing I can do for you" attitude and my refusal to accept anything but the pre-agreed room change, colleague 1 was finally moved to a room on the second floor which was considerably cooler. The lady who coordinated the change in rooms seemed very unhappy with the situation, not even slightly understanding and was quite rude, demanding "What is the issue?" when I had already explained the issue several times to various members of their staff. Again, we found ants on the floor of the bathrooms but after how we were treated so far we still did not report.
Day 4: Purposefully did not have any interactions with reception or staff. That night I woke to use the bathroom and found about 15+ ants on the floor of the bathroom and bedroom. I could not sleep for the rest of the night as at this stage I was absolutely disturbed by the idea of the ants in my room.
Day 5: I removed all of my belongings from my room and moved to colleague 1's room on the second floor to sleep that night as she had not noticed any ants in her room and I couldn't stand to sleep in my room another night. That night colleague 2 came back to what can only be described as a swarm of ants on her bedroom floor. She immediately went downstairs and was changed to the hot room that colleague 1 was originally in.
Day 6: We checked out by simply depositing our room keys and had no interaction with the reception staff regarding our stay.
Overall, I found our stay appalling. I have stayed in budget hotels before and these have been absolutely fine. Usually, if I have a query about a room- like a door that doesn't lock properly(!) the staff are more than happy to rectify and are polite. At no point were we offered anything other than "it will be fixed"- which they were not. At no point were we offered so much as a fan for the hot room. I cannot understand how for three days I had been told the AC was broken when in fact it wasn't actually on. I understand the AC and heating is on depending on the season but if the room is too hot to sleep then there is a big issue! I had to use my colleagues' safe for the duration of our stay despite being assured multiple times that mine would be fixed. The door would not lock as there was wood rot around the doorknob but for some reason was told this could be fixed (but was not). I understand that the AC is only on at certain times of the year but when a hotel is catering to guests from other climates more consideration should be applied. To be simply told "Italy is warm" when stating that the room is too hot to sleep in is disgraceful. The rudeness of most (not all) of the staff was inexcusable- it costs nothing to be nice. Despite my frustrations I maintained a calm and polite manner which was difficult given how I was still responded to. For four nights out of a five night stay we had to put up with ants in the room as we knew if we made another complaint we would be met with a "what's her problem now?" attitude and more eye rolling. The lack of customer service and understanding was shocking.
My brother is a manager of a budget hotel and I am sure that there are many breaches of regulation here regarding the temperatures of the room, safety and pest control. How the hotel has a 4 star rating is beyond my comprehension.
If I was to name any positives of the hotel it would be that the breakfast had a good selection and that there is a lovely restaurant (Tourle Pizzeria and Grill) across the road. Other than that I would urge people to avoid.
"We upgraded to a junior suite which had two large desks and was very spacious, with large windows on two walls."Read full review
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