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Hotel President

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Traveller (47)
Room & Suite (56)
Dining (11)
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Overview
  • Excellent7%
  • Very good26%
  • Average32%
  • Poor16%
  • Terrible19%
27 Nov 2017
“Average”
12 Mar 2018
“Traveled with a group. Staff snobbish and unpleasant.”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (126)
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1 - 5 of 10 reviews
Reviewed 12 March 2018

The poorest breakfast I've ever had in Italy. Staff, waiters, snobbish and unpleasant. Some guests were discriminated due to their nationality. The worst and unprofessional staff so far in my life. Would not recommendMore

Thank Vanja T
Response from HPresident, Direttore at Hotel PresidentResponded 20 March 2018

We are really sorry to read a comment like that, we just want to clarify that nobody has discriminated against her because her breakfast was intended in a group room, she was part of a group, with breakfast agreed with his agency. To our individual...More

Reviewed 28 November 2017

Buffet breakfast is average with limited selection. The staffs not helpful and very snobbish, unlike the Receptionist ( a lady with glasses ) whom is delighted to serve. Clean bathroom. Insufficient of lighting in the rooms, dark at the closet area.More

Thank silkypearl
Response from HPresident, Direttore at Hotel PresidentResponded 12 December 2017

We thank you for your testimony that is very important to us, we are desolate of the impression you had of our reception, apart from a member of staff, as you can read from all the comments, the girls are very appreciated for availability by...More

Reviewed 11 September 2017

Great location, in a lovely Tuscan village (20m away by train from Florence), this hotel is worth a visit. Very good breakfast and very clean. I would only recommend for the staff to be aware of local events and/or activities.

Thank coisasdeviagens
Response from HPresident, Direttore at Hotel PresidentResponded 14 September 2017

Many thanks for your congratulations, for having enjoyed the cleanliness we really care about, and our breakfast. We hope to return our guest soon. Thank you Yours sincerely The direction

Reviewed 8 September 2016

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Review collected in partnership with Amoma.com
Response from HPresident, Direttore at Hotel PresidentResponded 9 September 2016

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Reviewed 26 July 2016

To sum up, the only 2 nice things about this hotel is 1. Location (close to train station) and 2. the renovated bathroom inside the room. We booked this place since there wasn't so many options left during the dates we wanted in Prato. I...More

Thank patboonya
Response from HPresident, Direttore at Hotel PresidentResponded 27 July 2016

Dear sir, we take note of his comment that we do not agree, the fact that she has admitted that the hotel is in ristruturazione clarifies many of his statements, we regret that she did not enjoyed your stay and we have to say that...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 77 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Prato
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 77 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Prato
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (56)
Dining (11)
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Room Tips
"Could use an update on the bedding."
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