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Smart Hotel Holiday

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Smart Hotel Holiday
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510 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

My boyfriend and I stayed here for a long weekend and we couldn't fault the hotel at all. The one slight downside is that it's a 30 minute tram ride out of the city, but on the 2nd day we discovered the bus which can get you to Venice in 15 minutes. The area the hotel is in is quite... More 

Helpful?
Thank NickiR1983
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear Mrs Nicki, just say thank you for your lovely words. It was a pleasure celebrate with you! Regards SHH More 

Pretoria, South Africa
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago via mobile

The Smart Hotel Holiday is situated a mere 200 meters from a tram stop which takes 30 minutes to Piazale Roma. The hotel is basic, clean and features a room fridge and breakfast. You will probably just be sleeping here and spending all day in Venice, in that case this hotel is ideal. Staff are friendly and will gladly provide... More 

Helpful?
Thank Uwe H
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear Mr Uwe, thanks for your kind review. Regards SHH More 

Appleby, United Kingdom
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

After a bit of a false start, we found the hotel. We were pleasantly pleased with what we found. It is down a side street but extremely convenient for the Tram. The staff were great and very helpful and the room clean. We could have done with Coffee making facilities and didn't manage to locate the Mini bar which the... More 

Helpful?
Thank Tripamanda
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear Mrs Amanda, thank you for your kind review. Hope to see you again. Regards SHH More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

CAUTION - do not go down the route my boyfriend and I took (we walked through grass next to a river to get to the back entrance of the hotel just to discover if you walk further down the road it's a clear shot for the front entrance) The lady who welcomed us at reception was very welcoming and helpful,... More 

Helpful?
Thank Sheryl M
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear Mrs Sheryl, thanks for your kind suggestions about breakfast, we'll keep them in mind in order to improve our offer. Regards SHH More 

1 review
Reviewed 3 weeks ago

Myself and my boyfriend were made to feel incredibly welcome here - the best thing about this hotel really is the staff who are great - very informative, friendly, and enthused. A special shoutout to Vanessa on Reception who was just a dream! The rooms + bathroom were comfortable, contemporary, and very clean. Fabulous artwork featuring coloured ducks. Our bed... More 

Helpful?
Thank Faulty T
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear Mr Faulty, it was a pleasure met you! Regards SHH More 

Grand Rapids
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Newer hotel. Breakfast was nice. It is a train ride away from the Island of Venice. Just a 2 block walk to the train pickup. We did a Groupon special so not really sure, but think it is a lot less than staying on the island. We did the hop on boat tours. It will take you to several stops... More 

Helpful?
Thank Philtravel555
Stafford, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

Very nice Hotel with clean comfortable rooms with excellent staff, we were looked after as if we were in a Top five start Venice center Hotel.The receptionists (all three) could not have been more helpful. From serving behind the bar to explaining how to travel around the area (which is so easy with the good tram service). Breakfast was typically... More 

Helpful?
Thank mr612015
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear Sirs, thank you! SHH More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Pros: - + Reception staff were very pleasant & helpful + Check-in / out was simple & speedy + Service in the restaurant was timely + Room was functional & pleasant + Nice views of Mestre from room window + Getting into Venice was straightforward from the location, using the tram (1.50 each way) Cons: - + The place smelled... More 

Helpful?
Thank Rob T
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear sirs, it was such a shame reading your review. You wrote that staff , room and location were ok but, after that, you said we are a budget place trying to be a luxury place. We're nothing about this! Smart Hotel Holiday, is a 4 star hotel well maintained and located. The 15 minutes ride stated on our web... More 

County Meath, Ireland
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

It was lovely place hotel staff brilliant very helpful and friendly. Food excellent very close to catch the tram to Venice overall brilliant experience would recommend to anyone if thinking about a trip to Venice

Helpful?
Thank helenbW7119AX
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear sirs, thanks a lot! Regards SHH More 

London, United Kingdom
Level Contributor
3 reviews
Reviewed 4 weeks ago

the hotel was clean and tidy the receptionist Vanessa was amazing. We had a good time and most staff were very good... the only down side was no kettle in the room.. however i was allowed hot water from reception so if you like tea take your tea bags.

Helpful?
Thank cosom38
SMARTHOTELHOLIDAY, Responsabile relazioni con la clientela at Smart Hotel Holiday, responded to this review

Dear Sirs, thanks for sharing your experience. About kettle in the room we do not provide it for safety reasons first, and then, last but not list, due to the environment. Kettles waste a lot of energy, we prefer offer hot water in our lounge bar. Regards SHH More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New concept with spacious rooms and deluxe modern design standards with wi-fi and satellite TV, an excellent restaurant serving traditional Venetian food private parking and internet point, meets the needs of all types of customers being suitable to the comfort required by memorable vacation or business. ... more   less 

Additional Information about Smart Hotel Holiday

Address: Via Dell'Essiccatoio 38, 30174, Mestre, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Mestre
Price Range: $53 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smart Hotel Holiday 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Hotel Venice
Smart Hotel Holiday Province Of Venice/Mestre
Hotel Style:
#10 Luxury Hotel in Mestre
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Questions & Answers

Here's what travellers have asked, with answers from Smart Hotel Holiday staff and other travellers.
33 questions
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Questions? Get answers from Smart Hotel Holiday staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be in the main building”
 of 5 bubbles beb4, 30 Nov 2016 | Read review
“we were 5th floor really quiet”
 of 5 bubbles FikriyeM, 29 Nov 2016 | Read review
“We were on 2nd floor which was great with a lift.”
 of 5 bubbles 749candidap, 23 Nov 2016 | Read review
“This was part of a 4 night travelzoo break to Rome and Venice room prebooked”
 of 5 bubbles 432terriw, 15 Nov 2016 | Read review
“Hotel is next to motorway so ask for room away from that side if you want to have the windows open at night.”
 of 5 bubbles 1956magpie, 15 Nov 2016 | Read review
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