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31/12/2017 01/01/2018
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    Diamond Naxos-Taormina

    Via dei Sei Mulini, Contrada Sirina, 98035 Giardini Naxos, Sicily, Italy
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    31/12/2017 01/01/2018
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    Traveller (137)
    Room & Suite (78)
    Dining (35)
    Overview
    • Excellent48%
    • Very good26%
    • Average15%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “hotel's staff” (2 reviews)
    “key card” (2 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec.1 Jan.
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (238)
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    11 - 15 of 73 reviews

    Reviewed 29 September 2017 via mobile

    I'm going to be 100% factual and just write about my wife's and my experience at Diamond Hotel. First, it is not exactly in Taormina, it is a 15 minute bus ride away. It is not quite in Giardini Naxos either but a good 20...More

    Thank KevinD2011
    Response from Diamond N, Responsabile reception at Diamond Naxos-TaorminaResponded 30 September 2017

    Dear KevinD2011, first of all thanks for your staying in our Resort. We always use the traveller's experiences to improve our services where necessary; but in some of your point we cannot agree. It's true that you find in brochure description 3 bars and 2...More

    Reviewed 27 September 2017 via mobile

    As many others have commented, the main flaw with the hotel is that it is rated as a five-star establishment. It is not a necessarily bad hotel, but the rating gives customers high expectations. We stayed at the Diamond G-N in early September. It is...More

    2  Thank Emily H
    Response from Diamond N, Responsabile reception at Diamond Naxos-TaorminaResponded 28 September 2017

    Dear Emily H First of all thank you for staying in our hotel and for sharing your opinion with us... We are pleased to read every kind of reviews in order to improve our services where is need... Unfortunately our main pool was under maintenance...More

    Reviewed 25 September 2017 via mobile

    I make no apologies for the length of this review, if you are considering staying here PLEASE READ. Let's get the good stuff out the way first. It's clean, very clean. The front of house staff are friendly but lacking in number, some of them...More

    1  Thank Neglected_Potato
    Response from Diamond N, Responsabile reception at Diamond Naxos-TaorminaResponded 28 September 2017

    Dear Mr Neglected_Potato First of all thank you for staying in our hotel and for sharing your opinion and for your reviews. We are always very careful to improve the quality of service. Concerning the main pool, unfortunately is under maintenance for safety reasons during...More

    Reviewed 22 September 2017

    Although the hotel building is definitely 5 star, the customer service is at best 3 star. The location of the hotel is in a run down residential area, about 2 miles from the marina, where all the restaurants are located. They advertise a private beach...More

    1  Thank Barbara S
    Response from Diamond N, Responsabile reception at Diamond Naxos-TaorminaResponded 30 September 2017

    Gentle Barbara S. first of all thank you for your review. All comments bad or good are important to improve services where necessary. http://www.hotelsdiamond.it/en/hotel-2/diamond-beach/ This is the link of our website and the description of our beach is not like you have written. Our breakfast...More

    A TripAdvisor Member
    33
    Reviewed 19 September 2017 via mobile

    Truly one of the best hotels we have stayed at! Staff are incredibly friendly and the rooms are lovely. About a 5 minute walk to the beach and nearest bus stop into Taormina. In a quiet location so you're not in the hustle bustle of...More

    Thank A TripAdvisor Member
    Response from Diamond N, Responsabile reception at Diamond Naxos-TaorminaResponded 30 September 2017

    Gentle Guest, thanks for you compliments, otherwise about our breakfast is composed by many choises of cakes and pastries from traditional sicilian cousine, fresh fruits, selection of ham and cheese, croissants with nutella or jam, cream, yogurt and many othrer good things. Best Regards Diamond...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • USD 132 - USD 368 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Giardini Naxos
    • #5 Luxury Hotel in Giardini Naxos
    • #6 On the Beach Hotel in Giardini Naxos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Fastbooking, Travelocity, Hotels.com, Expedia, Hotwire, Booking.com, Priceline, Orbitz, TripOnline SA, Otel, Agoda, Cancelon and HotelQuickly so you can book your Diamond Naxos-Taormina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Sicily >
    • Province of Messina >
    • Giardini Naxos
    • Also Known As
    • Diamond Naxos-Taormina Giardini Naxos, Sicily, Italy
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    Traveller (137)
    Room & Suite (78)
    Dining (35)
    Pool & Beach (22)
    Hotel & Grounds (142)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    miriamd551
    6 July 2017|
    AnswerShow all 3 answers
    Response from sschmidt592016 | Reviewed this property |
    I do not know, you should ask the reception of the hotel. Good luck and regards
    0
    Votes
    eithepie
    30 March 2017|
    AnswerShow all 3 answers
    Response from Diamond N | Property representative |
    Dear Guest the bus ticket cost 8.20€ per person per way and it take around 1h from airport till Giardini Naxos. We have a trust with authorized driver and the cost is 90€ per way. We remain at your disposal and send our... More
    1
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    Google Translation
    adjsouthwales
    11 February 2017|
    AnswerShow all 2 answers
    Response from Diamond N | Property representative |
    500 mts
    0
    Votes
    Google Translation
    Room Tips
    "Female staff were helpful given our circumstance. MALES REFUSED."
    Read review
    "choose premier rooms"
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    "Pool view rooms"
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    "Do not waste money on the ocean view"
    Read review
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