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Cristallo Hotel Spa & Golf

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Cristallo Hotel Spa & Golf
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383 Reviews from our TripAdvisor Community

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There are newer reviews for Cristallo Hotel Spa & Golf
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Showing 125: English reviews
London
Reviewed 30 January 2017

The Cristallo marketing states that "all of their guests are special" and that you get "High Italian Hospitality". Not my experience, having just returned from a four day break. It is often the little things that make or break 5 star hotels, because they all tend to have great facilities, impressive views/settings and good paint jobs. So here are a...

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Helpful?
Thank Mengeham
CristalloManagement, Direttore generale at Cristallo Hotel Spa & Golf, responded to this review

Dear Mengeham, Thank you for taking your time to review your recent stay here at Cristallo. I am sorry to read such an unfavourable comment and I hope this reply helps you change your opinion on us: we always try to accomplish (and sometimes also exceed) our guests’ expectation but there are moments when we are not successful in it,...

Scotland, UK
Reviewed 20 January 2017

Stayed in Cristallo with my husband whilst 7 months pregnant with our first baby. Loved the experience and would definitely return. PROS - STAFF: they are outstanding. Everyone we encountered - housekeeping, concierge, check in staff, bar staff, waiters were extremely friendly, welcoming and helpful. They seemed to anticipate what we'd need before we actually said anything. Special thanks to...

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1Thank CaraAnn3
Dubai, United Arab Emirates
Reviewed 20 January 2017

It was a truly enjoyable experience! Extremely warm and pleasant atmosphere, remarkably good and professional service, immediate response in relation to all the special requests made before, as well as during our stay at the hotel.

Review collected in partnership with The Leading Hotels of the World
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Thank duksenia1
London
Reviewed 7 January 2017 via mobile

It was our first time on holiday in Cortina, but I had heard really great things about it and that Cristallo was the best hotel one could find in the neighbourhood. So I promptly checked on the website for a room over a one week period during Christmas. Needless to say, the prices were exorbitant (I booked about a month...

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1Thank SuperSLondon
CristalloManagement, Direttore generale at Cristallo Hotel Spa & Golf, responded to this review

Dear SuperSLondon, Thank you for your feedback on your stay and sorry for the delay in my response: I wanted to check everything you mentioned in your comment with my staff before answering and make sure that I have all the pieces of information. I am really sorry anyhow we were not able to discuss these issues personally during your...

liverpool
Reviewed 4 January 2017

Booked an afternoon at the spa. Booking experience was good, no issues, with gym and spa facilities both available for 70 euros. Changing room are not particularly big, and they were surprisingly dirty. Hair everywhere, bottles of shampoo opened and left in the shower. You wouldn't expect it from a 5 stars facility at 70 euros for an afternoon. Lockers...

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Helpful?
Thank benedettauk
CristalloManagement, Direttore generale at Cristallo Hotel Spa & Golf, responded to this review

Dear benedettauk, Thanks for your feedback on your experience here at Cristallo Hotel Spa & Golf. First of all I do apologize for being late in my response: I am really sorry anyhow we were not able to discuss this issue personally during your last visit at the Cristallo Ultimate Spa. We would eventually have tried to find a solution...

Oslo, Norway
Reviewed 17 October 2016

We love this Hotel and the staff who gave us excellent service. Thank you very much. The breakfast was perfect,and the spa department we really enjoyed. We had only two days in Cortina,but it was two lovely days. The beautiful weather and the amazing hotel.

Review collected in partnership with The Leading Hotels of the World
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Thank Kjell H
Chicago, Illinois
Reviewed 17 October 2016 via mobile

For us this was the surprise and the highlight of the trip. We selected Cortina as it was mid-way between St. Moritz and Salzburg, but after staying at the Cristallo I can say with certainty we will be returning. For one reason Cortina is positively beautiful. Not only the town, but the surrounding areas. Second reason (and the main reason)...

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Thank Monetthecat
Hartford, Connecticut
Reviewed 8 October 2016

Our impression of the Cristallo Hotel was "First Class". Upon our arrival we were greeted by a friendly and professional staff. Cristina (who had a great sense of humor) provided us with a speedy check in, an upgrade from a standard to a junior suite, a tour of the hotel facilities & essentials about our room. Everything was explained in...

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Thank prnsaileen
chicago, IL
Reviewed 3 October 2016

we had a wonderful experience at this hotel in Cortina. They made our stay very special and were always attentive to help us enjoy our stay even more. The grounds, view, and hotel amenities, ie. the pool and spa area,, the delicious breakfast buffet couldn't be better! One of our favorite hotels in the world. thank you!

Review collected in partnership with The Leading Hotels of the World
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Thank samchicago
Reviewed 29 September 2016

Beautiful hotel in amazing surroundings. We stayed for our recent wedding in Cortina. The hotel was fantastic and the staff did everything possible to make our stay and wedding. My only negative comment would be the price of meals and drinks. It's very expensive but I guess that's how it is in this kind of establishment.

Review collected in partnership with The Leading Hotels of the World
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Thank Joe M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of the Dolomites, the historical five-star luxury Cristallo, a Luxury Collection Resort & Spa has accommodated the most famous personalities of the 20th century. The Hotel offers an unforgettable stay, in a luxury and glamour context, providing great attention to details and top quality services. At your disposal the Cristallo Ultimate SPA, for a complete remise en forme. ... more   less 

Additional Information about Cristallo Hotel Spa & Golf

Address: Via Rinaldo Menardi 42, 32043 Cortina d'Ampezzo, Italy
Region: Italy > Veneto > Province of Belluno > Cortina d'Ampezzo
Price Range: $358 - $1,150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cristallo Hotel Spa & Golf 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Cristallo Hotel Spa And Golf
Cristallo Hotel Spa & Golf Italy/Veneto
Hotel Style:
#1 Luxury Hotel in Cortina d'Ampezzo
#1 Business Hotel in Cortina d'Ampezzo
#1 Family Hotel in Cortina d'Ampezzo
#1 Romantic Hotel in Cortina d'Ampezzo
#1 Spa Hotel in Cortina d'Ampezzo
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Questions & Answers

Here's what travellers have asked, with answers from Cristallo Hotel Spa & Golf staff and other travellers.
4 questions
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Herzliya, Israel
over a year ago

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Questions? Get answers from Cristallo Hotel Spa & Golf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on each floor are decorated different colors .4th floor was green , other floors being yellow, pink,green, blue.”
jenniferjetsetter, 20 Mar 2017 | Read review
“If you can take the room with the view, it makes the difference!”
Cyrano_de_Geneve, 20 Feb 2017 | Read review
“Junior Suite 111 - views are surpurb!”
prnsaileen, 7 Oct 2016 | Read review
“Let the personnel suggest you the best room for you, they are super nice and professional.”
martinab698, 22 Aug 2016 | Read review
“Face the valley.”
MGRK, 3 Jul 2016 | Read review
5 of 5