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Cristallo Hotel Spa & Golf

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Cristallo Hotel Spa & Golf
Cristallo Hotel Spa & Golf
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364 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Gstaad, Switzerland
Reviewed 2 days ago NEW

A beautiful hotel with exceptional standereds, I recomend to anyone. The food was outstanding. The staff fantastic, nothing was too much trouble. By far the best hotel in Cortina. It is well worth a visit. Having a hotel in London I can be a very harsh judge. I have nothing but praise for this hotel.

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Helpful?
Thank stephaniehZ7223SI
Athens, Greece
Reviewed 6 days ago NEW

We stayed in the hotel for a week . We experienced high level of service and politeness . The only negative is the wifi speed , but this is due to the lack of high speed in the whole area . Otherwise we enjoyed the perfect food , the benessere , the transportation to the ski pistes ...everything was at...

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Thank Vas M
Melbourne, Australia
Reviewed 2 weeks ago

Cortina is a world class ski experience. Good for both beginners and expert skiers. Skiing the 4 peaks is a wonderful skiing experience and like nothing else that you will do. Cristallo is the best hotel in Cortina and in fact amongst the best hotels in the world. The accommodation, service and facilities are outstanding.

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Thank johnlm798
London
Reviewed 3 weeks ago

The Cristallo marketing states that "all of their guests are special" and that you get "High Italian Hospitality". Not my experience, having just returned from a four day break. It is often the little things that make or break 5 star hotels, because they all tend to have great facilities, impressive views/settings and good paint jobs. So here are a...

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Helpful?
Thank Mengeham
CristalloManagement, Direttore generale at Cristallo Hotel Spa & Golf, responded to this review

Dear Mengeham, Thank you for taking your time to review your recent stay here at Cristallo. I am sorry to read such an unfavourable comment and I hope this reply helps you change your opinion on us: we always try to accomplish (and sometimes also exceed) our guests’ expectation but there are moments when we are not successful in it,...

Scotland, UK
Reviewed 4 weeks ago

Stayed in Cristallo with my husband whilst 7 months pregnant with our first baby. Loved the experience and would definitely return. PROS - STAFF: they are outstanding. Everyone we encountered - housekeeping, concierge, check in staff, bar staff, waiters were extremely friendly, welcoming and helpful. They seemed to anticipate what we'd need before we actually said anything. Special thanks to...

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1Thank CaraAnn3
Dubai, United Arab Emirates
Reviewed 4 weeks ago

It was a truly enjoyable experience! Extremely warm and pleasant atmosphere, remarkably good and professional service, immediate response in relation to all the special requests made before, as well as during our stay at the hotel.

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Thank duksenia1
London
Reviewed 7 January 2017 via mobile

It was our first time on holiday in Cortina, but I had heard really great things about it and that Cristallo was the best hotel one could find in the neighbourhood. So I promptly checked on the website for a room over a one week period during Christmas. Needless to say, the prices were exorbitant (I booked about a month...

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1Thank SuperSLondon
CristalloManagement, Direttore generale at Cristallo Hotel Spa & Golf, responded to this review

Dear SuperSLondon, Thank you for your feedback on your stay and sorry for the delay in my response: I wanted to check everything you mentioned in your comment with my staff before answering and make sure that I have all the pieces of information. I am really sorry anyhow we were not able to discuss these issues personally during your...

liverpool
Reviewed 4 January 2017

Booked an afternoon at the spa. Booking experience was good, no issues, with gym and spa facilities both available for 70 euros. Changing room are not particularly big, and they were surprisingly dirty. Hair everywhere, bottles of shampoo opened and left in the shower. You wouldn't expect it from a 5 stars facility at 70 euros for an afternoon. Lockers...

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Helpful?
Thank benedettauk
CristalloManagement, Direttore generale at Cristallo Hotel Spa & Golf, responded to this review

Dear benedettauk, Thanks for your feedback on your experience here at Cristallo Hotel Spa & Golf. First of all I do apologize for being late in my response: I am really sorry anyhow we were not able to discuss this issue personally during your last visit at the Cristallo Ultimate Spa. We would eventually have tried to find a solution...

Oslo, Norway
Reviewed 17 October 2016

We love this Hotel and the staff who gave us excellent service. Thank you very much. The breakfast was perfect,and the spa department we really enjoyed. We had only two days in Cortina,but it was two lovely days. The beautiful weather and the amazing hotel.

Review collected in partnership with The Leading Hotels of the World
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Thank Kjell H
Chicago, Illinois
Reviewed 17 October 2016 via mobile

For us this was the surprise and the highlight of the trip. We selected Cortina as it was mid-way between St. Moritz and Salzburg, but after staying at the Cristallo I can say with certainty we will be returning. For one reason Cortina is positively beautiful. Not only the town, but the surrounding areas. Second reason (and the main reason)...

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Helpful?
Thank Monetthecat

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the Dolomites, the historical five-star luxury Cristallo Hotel Spa & Golf has accommodated the most famous personalities of the 20th century. The Hotel offers an unforgettable stay, in a luxury and glamour context, providing great attention to details and top quality services. At your disposal the Cristallo Ultimate SPA, for a complete remise en forme. ... more   less 

Additional Information about Cristallo Hotel Spa & Golf

Address: Via Rinaldo Menardi 42, 32043 Cortina d'Ampezzo, Italy
Region: Italy > Veneto > Province of Belluno > Cortina d'Ampezzo
Price Range: $359 - $1,278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cristallo Hotel Spa & Golf 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Cristallo Hotel Spa And Golf
Cristallo Hotel Spa & Golf Italy/Veneto
Hotel Style:
#1 Business Hotel in Cortina d'Ampezzo
#1 Luxury Hotel in Cortina d'Ampezzo
#1 Family Hotel in Cortina d'Ampezzo
#1 Romantic Hotel in Cortina d'Ampezzo
#2 Spa Hotel in Cortina d'Ampezzo
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Questions & Answers

Here's what travellers have asked, with answers from Cristallo Hotel Spa & Golf staff and other travellers.
4 questions
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Herzlia, Israel
over a year ago

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Questions? Get answers from Cristallo Hotel Spa & Golf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suite 111 - views are surpurb!”
 of 5 bubbles prnsaileen, 7 Oct 2016 | Read review
“Let the personnel suggest you the best room for you, they are super nice and professional.”
 of 5 bubbles martinab698, 22 Aug 2016 | Read review
“Face the valley.”
 of 5 bubbles MGRK, 3 Jul 2016 | Read review
“Get a room overlooking the town, so you can enjoy the view.”
 of 5 bubbles osffan2016, 20 Jun 2016 | Read review
“Craniosacral Massage the best 25 minutes of your life”
  • Pool - hot tub all the way in the back
  • Display table while you wait
  • Womens locker room
 of 5 bubbles MWEPMGT, 12 Mar 2016 | Read review
5 of 5