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Hotel Caesius Thermae & Spa Resort

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Hotel Caesius Thermae & Spa Resort
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2,417 Reviews from our TripAdvisor Community

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Showing 622: English reviews
San Antonio, Texas
Reviewed 5 days ago NEW

This was not the best weekend that we have planned for a girls weekend. I had scheduled a scrub and a Hawaiian massage but when I got there the technician just did the Hawaiian massage and didn't realize I had to scrub. I was told that technician looked at the appointment wrong. So I was unable to get my full...

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Helpful?
1Thank Juanita J
Marco M, Direttore generale at Hotel Caesius Thermae & Spa Resort, responded to this review

Dear Guest, we are inconsolable for not having been able to make you live the best Caesius experience that we wish for all of our guests. We are so sorry for the inconvenience of the scrub that had been booked but not done before the Hawaiian massage. We talked to the responsible staff in order to make sure that mistakes...

Brugnera, Italy
Reviewed 5 days ago NEW

The rooms were superb! Neat, clean, comfortable and superb! The rest was unacceptable unfortunately. The customer service at the restaurant condescending, demeaning and rude. Spa; appointments made for two treatments, one was overlooked and no attempts to remedy reacheduling or resolving it. A group of women on a spa weekend drove up in one vehicle. The rooms were on opposite...

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Helpful?
1Thank dlt4gurr
Marco M, Direttore generale at Hotel Caesius Thermae & Spa Resort, responded to this review

Dear Guest, We are sorry for the mix up that happened to the reservation of two treatments of your travel companion. One of the treatments was not done, it was our mistake and we would like to repeat the apology already made to your friend in the hotel and in the other two reviews of your group. We are extremely...

Nave, Italy
Reviewed 5 days ago NEW

What a sad spa weekend this was! Although the property location and the surrounding area is gorgeous, the customer service left much to be desired. One of our travelers received the wrong spa treatment due to the massage therapist not confirming which treatment she was scheduled for (which should be done before anyone enters the individual treatment rooms); the host...

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Helpful?
2Thank kimnaveitaly
Marco M, Direttore generale at Hotel Caesius Thermae & Spa Resort, responded to this review

Dear Guest, we are saddened to read your comment and to find out about your disappointment. We already apologized to your travel companion for not having effected one of the two treatments and admitted our mistake, both in hotel and in a previous review done directly by your friend who unfortunately had found herself in the middle of this mix...

Shropshire, United Kingdom
Reviewed 3 weeks ago

I spent 6 days here over Christmas. My room was superb beautifully furnished, and the most wonderful bed, linen and pillows. Bathroom well equipped, and allwas kept spotlessly clean by the wonderful staff. The food was better than I have ever experienced in some five star hotels, and Christmas Day Lunch is something I will never forget. The public areas...

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Helpful?
1Thank Diane D
Standish, United Kingdom
Reviewed 3 weeks ago

Stayed at the hotel over Christmas and having stayed there before was expecting it to be good but found it to be better than ever. We were welcomed by all the staff from management to bar staff who recognised us from the previous years. The room was immaculate and the food and facilities were superb. It would not be fair...

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Helpful?
1Thank Dancecrazee01
Reviewed 14 December 2016

I have been to Italy many times. The hotel is spotlessly clean and has unrivalled views over Lake Garda. The food was some of the finest i have had in such a large hotel. Nothing was too much trouble and the staff were kind and friendly. I was on a training course so it was work. The sauna, steam room...

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3Thank Tim H
Reviewed 25 November 2016 via mobile

While the reviews and photos looked nice, the actual experience left a seriously bad taste. Upon arrival, we stepped onto the balcony and were overwhelmed by the potent smell of raw sewage, which then permeated our room for hours and could also be detected elsewhere in the hotel. It appeared that there was an issue with the hotel plumbing because...

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Helpful?
1Thank John J
Marco M, Direttore generale at Hotel Caesius Thermae & Spa Resort, responded to this review

Dear Guest, thank you for choosing Hotel Caesius Thermae & Spa Resort for your stay on Lake Garda and thank you for taking the time to write down a review. We are really sorry to read that the plumbing issue compromised your stay in such a strong way. We apologize for the inconveniences caused by the blocked drain provoking unpleasant...

Reviewed 12 November 2016 via mobile

We stayed in Hotel Caesius in September and this was our ninth visit in as many years. We had a great stay, with friendly staff, great food and well maintained facilities. Already looking forward to our next visit.

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Helpful?
1Thank Bigeasyphil
Marco M, Direttore generale at Hotel Caesius Thermae & Spa Resort, responded to this review

Dear Guest, thank you for trusting in us and continuing to chose our hotel for your stays on Lake Garda. We are delighted that Hotel Caesius Thermae & SPA Resort is able to satisfy you every year. Our aim is to always update our offer in order to make every service special and provide customized guest experience. We look forward...

London, United Kingdom
Reviewed 28 October 2016

We stayed as a family of 4 with 2 young children in Oct 2016. We had an Augustus Suite which was at far end of hotel and extremely spacious with a sizeable balcony looking out onto the gardens, swimming pools and lakeside views. It was low season so only the indoor pools were open but not a problem as very...

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Helpful?
1Thank Boo C
Marco M, Direttore generale at Hotel Caesius Thermae & Spa Resort, responded to this review

Dear guest, we read your review with great pleasure and thank you for having chosen Hotel Caesius Thermae & SPA Resort for your family stay on Lake Garda. We are really pleased that you that you spent a great holiday, feeling pampered by our staff and enjoying the fantastic clime of Lake Garda. In autumn the landscape is beautifully coloured...

Horsham, United Kingdom
Reviewed 27 October 2016 via mobile

A great hotel and our third visit, but: We decided to upgrade to a room in the main block. A big mistake as rooms 201 to 220 are above the kitchens. Lots of noise and flies + coaches with engines running parked on the road outside waiting to collect/deliver attendees at the various conventions being held in the hotel in...

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1Thank Sussex3225
Marco M, Direttore generale at Hotel Caesius Thermae & Spa Resort, responded to this review

Dear Guest, we would like to thank you for continuing to choose our hotel for your stays on Lake Garda. It is a real honor to know that you come back every year. We are so sorry that your room did not meet your expectations and that you could not enjoy it due to the high temperatures. We suggest that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Hotel Caesius Thermae & SPA Resort you are our VIP guests and we guarantee that you will take pleasure in a made to measure experience both for your enjoyment and for your well-being. At just a few steps away from Lake Garda fresh clear waters gurgle out from a natural spring and the Hotel Caesius Thermae & SPA Resort has transformed these waters into a Thermal Centre immersed in a beautiful park and it is here where you can relax and enjoy a wonderful health-enhancing holiday. Relax in the wonderful swimming pools at Hotels Caesius Termae & SPA Resort and find back to the balance of body, mind and soul thanks to the kindness and excellent competence of the staff at Caesius Beauty Center which includes one of the completest Ayurveda Centers of Italy. Furthermore, enjoy our restaurant where the taste of a genuine kitchen and the wishfor good health are perfectly combined for providing you with maximum well-being. This could be what you are looking for as that special place to host a corporate hospitality event or congress, a ceremony or meeting, our Congress Centre is both stylish and up-to-date and can be found in our elegant basement area. Every season is the right one for a relaxing and regenerating stay at the Hotel Caesius Thermae & SPA Resort.strong>The pleasure of excellence! ... more   less 

Additional Information about Hotel Caesius Thermae & Spa Resort

Address: Via Peschiera, 3, 37011, Bardolino, Italy
Region: Italy > Veneto > Province of Verona > Bardolino
Price Range: $168 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Caesius Thermae & Spa Resort 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Hotel Caesius Thermae & Spa Resort Bardolino, Italy - Lake Garda
Caesius Hotel
Hotel Style:
#1 Romantic Hotel in Bardolino
#1 Spa Hotel in Bardolino
#1 Green Hotel in Bardolino
#1 Family Hotel in Bardolino
#2 Luxury Hotel in Bardolino
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Caesius Thermae & Spa Resort staff and other travellers.
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Questions? Get answers from Hotel Caesius Thermae & Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poor customer service. . Reservations required for restaurant - not advertised. Two locations on opposite side of property?”
 of 5 bubbles dlt4gurr, 16 Jan 2017 | Read review
“Never had a bad one in 5 years”
 of 5 bubbles Dancecrazee01, 30 Dec 2016 | Read review
“Suites in Augustus building”
 of 5 bubbles carolcook1, 18 Oct 2016 | Read review
“All rooms are advertised as having a balcony!”
 of 5 bubbles 849christinei, 17 Oct 2016 | Read review
“High floor - pool view and lake view”
 of 5 bubbles LesH316, 15 Oct 2016 | Read review
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