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The Pier House Hotel

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The Pier House Hotel
The Pier House Hotel
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446 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Whitley Bay, United Kingdom
Reviewed 6 October 2015

The only thing that wasn't particularly good was the size of the single room, but then you only sleep in it and the shower was very good. Breakfast great, different types of sausages each day.evening meals in bistro and dining room very good, great staff and 4real ales in the bar. The jackpot was poldark being filmed 20 feet from...

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Thank MichaelPearson11
Basingstoke, United Kingdom
Reviewed 30 September 2015

Have previously visited Charlestown but it was cut short so it was great to get the chance to spend more time here, so glad we chose the Pier House this time. The location is perfect overlooking the small harbour and the tall ships. The bedrooms have recently been upgraded to a very high standard, the restaurant is lovely overlooking the...

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1Thank karen c
Kidderminster, United Kingdom
Reviewed 25 September 2015

We have stayed in Charlestown for years and always eaten at the bistro in the Pier House. The staff were very friendly, and we were amazed at the room as it was new, and the bathroom fantastic. Breakfast in the morning was really good with great views from the restaurant.

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2Thank Serena T
Kingsteignton, United Kingdom
Reviewed 22 September 2015

The Pier House Hotel is odd in that it is an hotel within a tourist attraction. The nearest thing I can think of is Portmerion in North Wales. The whole village of Charlestown is frozen in time - which is probably why it is frequently used as a film set. The Pier House is the last building before the sea...

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Thank Morse2325
Par, United Kingdom
Reviewed 22 September 2015

The food reputation has always been good, however a family reunion was miserable. The service was slower than a snail, as one of us said "not saying the service was slow, but I had to shave between courses." They told us the meal was small to make us order more food than we needed. The chips we hard and under...

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1Thank 12million
Stockton-on-Tees, United Kingdom
Reviewed 21 September 2015

We have just returned from four glorious days at the Pier House hotel in Charlestown.Nothing is to much trouble for the staff.They are all very friendly and helpful.Breakfast is great,help yourself to the breakfast bar and then get the full English to set you up for the rest of the day.The room was spacious and always clean.The shower was top...

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1Thank Ian W
Newcastle, Australia
Reviewed 20 September 2015

We had a front facing room with views to the inner harbour (3 tall ships) and out to sea on the other side. Food was very good and there was plenty of interesting things to see including the museum and the old loading facilities.

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1Thank macca044
Chester
Reviewed 19 September 2015

This hotel is in a great location, right on the front at Charlestown. I thought this might make it a bit noisy but that wasn’t the case at all. We had a harbour view room and I loved sitting on the window seat watching the world go by. The room size was fine and the bed was comfortable. Dinner in...

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1Thank Painy's
Bristol, United Kingdom
Reviewed 15 September 2015

We stayed at the pier house hotel for our anniversary, and was pleasantly surprised Very nice Hotel indeed, great food and drink, very comfortable bed, room standard but very well kept, pleasant staff and location brilliant. Really enjoyed our trip to Charlestown..

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1Thank Ian M
Cambridge, United Kingdom
Reviewed 13 September 2015

We stayed (for the 3rd time) at the Pier House Hotel for 4 nights this September. Again, we had a lovely comfortable stay - in Room 3 our preferred choice! Double fronted on the second floor with fantastic harbour view. Breakfast superb as always, with a fish option each day, fresh fruit and freshly baked pastries - perfect! Dining in...

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1Thank Annie991

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
Food & drink at the hotel
The Pier House Hotel and Restaurant
The Pier House Hotel and Restaurant
Cuisines: Bar, Seafood, European, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
Region: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: $181 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Pier House Hotel staff and other travellers.
2 questions
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Leicestershire, United Kingdom
2 months ago
France
over a year ago

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Questions? Get answers from The Pier House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Phone ahead, busy all year round.”
 of 5 bubbles PYBROWNIE, 30 Dec 2016 | Read review
“Bar cosy for lunch”
 of 5 bubbles Sportforfun, 13 Nov 2016 | Read review
“rooms 4 and 9 are great but you have to climb the stairs - no lift”
 of 5 bubbles barryl642, 1 Nov 2016 | Read review
“Get one of the rooms looking out over the sea if you can!”
 of 5 bubbles MrR_11, 28 Oct 2016 | Read review
“Room 9 is large room on 2 levels. Very comfy and quiet with great views.”
 of 5 bubbles 44Paddy55, 24 Oct 2016 | Read review
5 of 5