We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Pier House Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
The Pier House Hotel
The Pier House Hotel
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

442 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 437: English reviews
Southern UK
Reviewed 4 days ago NEWvia mobile

We stayed here for a few days over a weekend at the beginning of Jan. The hotel is a lovely little hotel with great restaurant and nice views. The ladies in the restaurant are so lovely. We were a group who had a variety of rooms and all were super clean and good sizes. Comfy beds and quiet..My three year...

 Report
Helpful?
Thank cardell22
CORNWALL
Reviewed 5 days ago NEW

Visited for lunch on New Years Eve, requested a table by the window which we got. My main impression was of the lovely staff. The lady on reception was very friendly and the staff were extremely happy and nice.The food was quite average to what I remember Pier House in the past, it was perfectly fine but nothing memorable. Thankyou...

 Report
Helpful?
Thank HEIDICOT
Cornwall
Reviewed 6 days ago NEWvia mobile

Restruant was very quiet and service a little slow, but staff were very friendly. Food was great, all cooked and presented very well. Starters were amazing, Steaks were perfectly cooked, fish was well cooked. Deserts are possibly the weakest part of the menu. This is still one of our favourite places to eat. Will be back.

 Report
Helpful?
Thank amm_uk
Bodmin, United Kingdom
Reviewed 2 weeks ago via mobile

My partner and I had spent most of the day at the beach walking around and enjoying the fresh cold air. We decided to take a venture into Charlestown which is a short drive away from the bay. Beautiful little shipping village that still has many remains of the old working dock. It's splendid to see. Starved we walked past...

 Report
Helpful?
1Thank Jojos91
London, United Kingdom
Reviewed 2 weeks ago via mobile

We have just returned from another wonderful stay at the pier house hotel .From the lovely ladies on reception who give you a great welcome to the friendly bar staff who serve a great pint and waitresses in the restaurant serving delicious and locally sourced produce all cooked perfectly by the great chefs. The rooms are very comfortable and everywhere...

 Report
Helpful?
1Thank Kenny S
Reviewed 2 weeks ago

We stayed in room 23 for a couple of nights. The room didn't have a sea view but we weren't worried as it was nice to go for a walk to see the views. This room has stairs up to the shower room, with a single bed on the small landing area. There is then a small separate single room...

 Report
Helpful?
1Thank Len J
Greater London, United Kingdom
Reviewed 2 weeks ago

A family meal at Christmas time ,when most restaurants aren't at their best. We had a variety of food from burgers to Seafood jambalaya. The service was friendly and efficient. The food was lovely, everyone left happy and satisfied.

 Report
Helpful?
1Thank PYBROWNIE
Ottery St Mary
Reviewed 8 December 2016

Part of a party of about 24. Had pre chosen from the Xmas menu. Lovely terrine with a proper side salad. Roast beef plus all the trimmings Beef delicious and plentiful. So much veg, all good and hot. Very efficient waiting staff Downside, cup of tea was delivered as a cup of hot water with a PG tips teabag on...

 Report
Helpful?
Thank Fishydiner
Portsmouth, United Kingdom
Reviewed 8 December 2016 via mobile

Stay here 4 or 5 times a year, never disappoints. I had to have a sea facing room on this occasion, wow, set over 2 levels and fantastic view. Jacuzzi bath upstairs and decent shower too. If your looking for a special occasion then go here. More places to eat locally now so they may have to add to their...

 Report
Helpful?
1Thank Colin M
Cornwall, United Kingdom
Reviewed 6 December 2016

A fabulous location, you must experience this place to take in the harbour facing sea views... Perfect stopping off point for the SW Coast path, as it runs in front of/adjacent to the outside tabled area. 💭🍴🍷🍻 ✔️ Top marks for location. ✔️ A Cornish must visit. ✔️ Quality beers. ✔️ Friendly staff. ✔️ Great food choices.

 Report
Helpful?
2Thank CornishLandWanderer

273 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (139)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (10)
Viewed
Room/Suite (14)
Viewed
Dining (7)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (83)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (128)
Viewed
Double Sea View Room (25)
Viewed
Dining (28)
Viewed
Single Room (21)
Viewed
Standard Double Room (24)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Charlestown
1.4 km away
The Carlyon Bay
The Carlyon Bay
#1 of 9 in St Austell
1,413 reviews
2.8 km away
The Cornwall Hotel Spa and Estate
3.3 km away
Premier Inn St. Austell Hotel
Show Prices
Show Prices
Show Prices
1.9 km away
Boscundle Manor Hotel Restaurant and Spa
0.7 km away
Porth Avallen Hotel
Porth Avallen Hotel
#9 of 9 in St Austell
253 reviews
8.4 km away
The Fowey Hotel
The Fowey Hotel
#3 of 3 in Fowey
1,216 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
Food & drink at the hotel
The Pier House Hotel and Restaurant
The Pier House Hotel and Restaurant
Cuisines: Bar, Seafood, British, Pub, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
Region: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: $185 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier Hotel St Austell
The Pier Hotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Pier House Hotel staff and other travellers.
2 questions
Ask a question
Leicestershire, United Kingdom
1 month ago
France
over a year ago

See all questions (2)

Questions? Get answers from The Pier House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Phone ahead, busy all year round.”
 of 5 bubbles PYBROWNIE, 30 Dec 2016 | Read review
“Bar cosy for lunch”
 of 5 bubbles Sportforfun, 13 Nov 2016 | Read review
“rooms 4 and 9 are great but you have to climb the stairs - no lift”
 of 5 bubbles barryl642, 1 Nov 2016 | Read review
“Get one of the rooms looking out over the sea if you can!”
 of 5 bubbles MrR_11, 28 Oct 2016 | Read review
“Room 9 is large room on 2 levels. Very comfy and quiet with great views.”
 of 5 bubbles 44Paddy55, 24 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay