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The Pier House Hotel

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The Pier House Hotel
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432 Reviews from our TripAdvisor Community

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Showing 427: English reviews
St Austell, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

This has now been made my top place near St Austell to go to for a perfect Sunday lunch. Went today to celebrate mine and my wife's birthdays. Food was superb. Everything was well cooked, full of flavour and huge portions of the meat at the carvery. Will definitely return.

Helpful?
2 Thank Tylney44
Arbroath, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We were staying with relation in Cornwall they took us to see around Charlestown,we went into the pier house hotel as the rain came on ,we only had drinks so cannot comment on food etc , the bar nod lounge was very nice and homely ,staff were very nice and helpful lovely hotel .

Helpful?
1 Thank calthain3
Leigh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Been here before and it's still one of the best places to stay in Cornwall. The rooms,staff,food and drinks are all first class. The views and the sound of the sea are outstanding. The hotel and bar area offer a warm and friendly welcome to everyone

Helpful?
1 Thank andyspit
Derbyshire
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Found this beautiful old hotel on the harbour front last week. It was a blustery rainy day and as soon as you opened the door it was warm, cosy and welcoming, just what we needed for lunch. The food was hearty and homemade. The service in the bar area was very cheery and efficient. Would recommend for lunch.

Helpful?
1 Thank Sportforfun
Plymouth, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

This pub/hotel has everything. Good design ,layout and above all location on the waterfront. Whether you are staying ,dining or popping in for a pint you are assured of a great welcome. The pub has been used as a location in a number of films.

Helpful?
2 Thank DENNIS S
Cheshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We wanted somewhere comfortable for our final few days in Cornwall before heading home. Found Pier House by accident and hadn't even heard of Charlestown (or ever seen Poldark) before. This is a very comfortable, clean hotel with welcoming and well-trained staff. Our room (9) is on the first floor with views over the harbour and the sea. Fantastic Queen... More 

Helpful?
2 Thank Barry L
London, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 29 October 2016

This is an excellent, charming hotel in a perfect location. I wish all hotels were as good as this. First of all, it is in a wonderful location, right at the front of the harbour with a splendid view of the harbour itself, the beach and the coast. The hotel is clean, welcoming and charming yet modern. The staff are... More 

Helpful?
2 Thank MrR_11
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 October 2016 via mobile

This hotel was recommended to us through a friend at rugby...so glad we took his advice. We had never even heard of Charlestown🙄. The hotel is right on the end looking over the harbour and sea. We had a family room which didn't have a view, but sitting at breakfast was mesmorising, just couldn't take my eyes from the sea.... More 

Helpful?
2 Thank Victoria D
cheltenham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2016

Great room , lovely view , excellent food, staff welcoming, only negative that parking is a short walk, but worth it. Room was facing harbour. Recommend al a carte meals in restaurant. Worth taking a walk along to carolyn bay

Helpful?
1 Thank holidayqueen5446
London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 October 2016

Enjoyed a wonderful break in April. This hotel is perfectly situated, the staff are all very friendly and helpful and all the meals were of an excellent standard. Will definitely visit again in the future and recommend to others. We stayed in Room 9 - a large quiet room with lovely views out to sea and also of the harbour... More 

Helpful?
2 Thank 44Paddy55

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
Food & drink at the hotel
The Pier House Hotel and Restaurant
The Pier House Hotel and Restaurant
Cuisines: Bar, Seafood, British, Pub, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
Region: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: $188 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Pier House Hotel staff and other travellers.
1 question
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France
over a year ago

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Questions? Get answers from The Pier House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bar cosy for lunch”
 of 5 bubbles Sportforfun, 13 Nov 2016 | Read review
“rooms 4 and 9 are great but you have to climb the stairs - no lift”
 of 5 bubbles barryl642, 1 Nov 2016 | Read review
“Get one of the rooms looking out over the sea if you can!”
 of 5 bubbles MrR_11, 28 Oct 2016 | Read review
“Room 9 is large room on 2 levels. Very comfy and quiet with great views.”
 of 5 bubbles 44Paddy55, 24 Oct 2016 | Read review
“Room 25 overlooked the Harbour with the Tall ships”
 of 5 bubbles scottjones41, 19 Oct 2016 | Read review
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