We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Pier House Hotel

    Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    USD 170*
    USD 169*
    USD 170*
    Traveller (166)
    Room & Suite (97)
    Dining (35)
    The Carlyon Bay
    1,548 reviews
    #1 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,030 reviews
    #4 of 9 hotels in St Austell
     
    Boscundle Manor Hotel Restaurant and Spa
    657 reviews
    #6 of 9 hotels in St Austell
     
    The White Hart
    366 reviews
    #5 of 9 hotels in St Austell
     
    Overview
    • Excellent59%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Laundry Service
    3.0 Star Hotel
    All hotel details
    The Carlyon Bay
    1,548 reviews
    #1 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,030 reviews
    #4 of 9 hotels in St Austell
     
    Boscundle Manor Hotel Restaurant and Spa
    657 reviews
    #6 of 9 hotels in St Austell
     
    The White Hart
    366 reviews
    #5 of 9 hotels in St Austell
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 169.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlestown hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "76f6fad0d64f4d738b9ae942fa0fd6b5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":649624,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[115592823],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":169,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"76f6fad0d64f4d738b9ae942fa0fd6b5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":171,"lowestMetaPrice":169,"additionalPartner":false,"highestMetaPriceDisplay":171,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":171,"lowestMetaPrice":169,"highestMetaPriceDisplay":171,"hotelName":"The Pier House Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc2ZjZmYWQwZDY0ZjRkNzM4YjlhZTk0MmZhMGZkNmI1IiwiQUlLIjoiMWZhODBiOTQzOWQ1NGRkZGE1NTJlNWI0MWNiMjJmZjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "USD 169", "hasDates": true, "hacComplete": true, "contentIdMappings": {"115592823":"HotelsCom2IB","115601577":"OrbitzEWS","32445009":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (489)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 484 reviews

    Reviewed yesterday

    Visiting Cornwall with no notice, for a family health emergency, the staff at this hotel could not have been more helpful or supportive. Arriving mid afternoon and leaving immediately for a hospital 15 miles away we were given the practical and emotional support needed. On...More

    Thank WiltshireEngland
    Reviewed 3 days ago via mobile

    Pier Hotel staff especially Kim in reception were so friendly & helpful. The room was large & comfortable. The options of a la cate or bistro dining on the deck overlooking the port was so great after a day travelling,very relaxing. Food is great &...More

    Thank d0ssies
    Response from StAustellManagement, Manager at The Pier House HotelResponded 2 days ago

    Many thanks for the feedback provided following recent visit. It is always pleasing to receive positive comments regarding the customer service. We look forward to seeing you again soon.

    Reviewed 3 days ago

    a stay after visiting eden project, a great quaint hotel/pub in Charlestown, St austell, beautiful setting, hotel was very clean and comfortable, no lift but was ok and parking was 100m away but no issues, food and breakfast was great and good quality would recommend...More

    Thank Ian A
    Response from StAustellManagement, Manager at The Pier House HotelResponded 2 days ago

    Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are really glad you enjoyed you time with us and look forward to welcoming you back in the future

    Reviewed 6 days ago via mobile

    Stayed as in the area to visit the Eden Project. It has been 15+ years since I stayed here and it has been updated a lot but still has its charm. Unfortunately the weather was bad so not able to sit outside but enjoyed the...More

    Thank MaureenMackay
    Response from StAustellManagement, Manager at The Pier House HotelResponded 5 days ago

    Many thanks for your review - we really appreciate the time you've taken to share your experiences. We are glad you enjoyed your holiday and hope to see you down here very soon

    Reviewed 1 week ago

    Stayed here overnight on the 15th July 2017. Couldn't fault anything about this little boutique harbour overlooking the Harbour. Food was excellent and plentiful. We ate in the restaurant overlooking the harbour and the lamb rump just melted in the mouth. There was so much...More

    Thank Stephanie B
    Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

    Many thanks for your review following recent stay with us. It is always pleasing to receive positive feedback regarding the customer service provided. we look forward to seeing you in the near future.

    The Carlyon Bay
    1,548 reviews
    #1 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,030 reviews
    #4 of 9 hotels in St Austell
     
    Boscundle Manor Hotel Restaurant and Spa
    657 reviews
    #6 of 9 hotels in St Austell
     
    The White Hart
    366 reviews
    #5 of 9 hotels in St Austell
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 157 - USD 240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Agoda, Priceline, Orbitz and Travelocity so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell >
    • Charlestown
    • Also Known As
    • Pier Hotel St Austell ,
    • The Pier Hotel
    Add Photo Photos
    Traveller (166)
    Room & Suite (97)
    Dining (35)
    Pool & Beach (5)
    Hotel & Grounds (159)
    Bathroom (4)
    Nearby
    Porth Avallen Hotel
    272 reviews
    .67 km away
     
    Premier Inn St. Austell Hotel
    949 reviews
    3.39 km away
     
    Boscundle Manor Hotel Restaurant and Spa
    657 reviews
    1.91 km away
     
    Travelodge St Austell Hotel
    573 reviews
    2.56 km away
     
    Nearby Restaurants
    Charlie's Coffee House
    252 reviews
    .31 km away
    Old Kerrow Farm Park
    5 reviews
    1.01 km away
    The Longstore Steaks & Seafood
    172 reviews
    .09 km away
    The Pier House Restaurant
    595 reviews
    .01 km away
    Nearby Attractions
    Charlestown
    1,217 reviews
    .01 km away
    Roche Rock & Hermitage
    25 reviews
    1.01 km away
    The Harbourside Inn
    56 reviews
    .03 km away
    Atishoo Gallery
    15 reviews
    .26 km away
    Ask a question
    Questions & Answers
    david c
    25 February 2017|
    AnswerShow all 11 answers
    Response from DENNIS S | Reviewed this property |
    Yes --Nearly all rooms have walk-in showers
    1
    Vote
    Mrsbeckiboo
    7 December 2016|
    AnswerShow all 7 answers
    Response from Bob H | Reviewed this property |
    I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
    0
    Votes
    Harriet271
    6 May 2015|
    Answer
    Response from PierHouseHotel | Property representative |
    The short answer is yes
    0
    Votes
    Room Tips
    "Our family suite was well appointed and even roof views seemed to have floral troughs on the tiles to add..."
    Read review
    "sea view is the best and worth the extra 35 gbp"
    Read review
    "Ask for a top floor sea facing room to get the best"
    Read review
    "Choose one with a sea view!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing