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Al Bustan Palace, A Ritz-Carlton Hotel

CancelonUSD 518*
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#4 of 52 Hotels in Muscat
Certificate of Excellence
03/07/2017 04/07/2017
1 room 2 adults 0 children
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Al Bustan Palace, A Ritz-Carlton Hotel
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2,130 Reviews from our TripAdvisor Community

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Showing 1,576: English reviews
Start your review of Al Bustan Palace, A Ritz-Carlton Hotel
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Reviewed 3 days ago NEW

Didn't get to experience it as the hotel cancelled us 3 weeks before we were due to be there. Thy said an Indian wedding had taken preference and we were even in receipt of our tickets!! Outrageous and we had paid around seven thousand pounds for this holiday. Trailfinders, who I had booked through, just said look at the t...

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Helpful?
Thank Sue L
AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel, responded to this review

Dear "Sue L”, Warm greeting from Al Bustan Palace, a Ritz-Carlton Hotel! I would like to thank you for taking time to provide us with your observations. At Al Bustan Palace, the comfort of our guest is one of our highest concerns and I am sorry that we did not live up to this. I would be most pleased if...

Muscat
Reviewed 1 week ago

Al Bustan is well equipped and elegant hotel. Enjoyed infinity pool and peaceful ambiance. Unique palace design and well maintained. The food is excellent and the service is good. The staff are very professional and provide good service.

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Helpful?
Thank Jamal A
Whitley Bay
Reviewed 1 week ago

I stayed at this hotel with my husband for our 30th wedding anniversary. It was my first visit to Oman, although the second time for my hubby. We arrived early after travelling overnight and as our room wasn't ready, we were offered refreshments in a comfortable lounge area. The hotel entrance is absolutely fantastic with a huge atrium with beautiful...

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Helpful?
Thank jayceeee
Hope Mills, North Carolina
Reviewed 1 week ago

Everything was great! All the staff were very nice and helpful. The beach is great and nice to relax at. I am looking forward to going back again. I would love to go during the summer and enjoy the beach again.

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Helpful?
Thank Nila H
Oxford, United Kingdom
Reviewed 2 weeks ago

This hotel is huge and blingy but service is excellent. Rooms comfortable but characterless. Lunch by beach was very good. Breakfast huge choice and good. Dinner was ok. Service throughout hotel is really good.

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Helpful?
Thank LADAHOLS
Bridgeport, Connecticut
Reviewed 2 weeks ago

This is a very refined, elegant hotel. I did not see many children. The Grand Hyatt was better for families. Al Bustan suited us perfectly. Breakfast setting was lovely and food great. The whole swimming area was superb. Many pools. Our room #623 was spacious and perfect for our stay.

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Helpful?
Thank jackjump
London, United Kingdom
Reviewed 2 weeks ago

Arrived early morning to a warm welcome and went for breakfast. The staff very courteously assigned a room a couple of hours later well before check-in time Stunning lobby and very well appointed rooms although I found the bathroom a little small. We had a sea view room at the front of the hotel with a balcony overlooking the bay...

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Helpful?
Thank rc2914
Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago

I have been staying at this great hotel since 1996. It is a jewel and one of my favourite places. Built as a Palace for a GCC meeting, it has been also been a hotel under Intercontinental and Ritz Carlton ownership. It lies on the Gulf of Oman with spectacular views of the Indian Ocean and has the best beach...

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Helpful?
Thank stewartauh
Manama, Bahrain
Reviewed 3 weeks ago

I have stayed with family in various beautiful hotels/resorts over the past 15 years, but my recent stay at the Al-Bustan Ritz Carlton Muscat will surely stand out as the ultimate relaxing and joyful experience. From amazing & friendly staff (GM included), to excellent outdoor facilities (pool, beach, health club, spa), as well as superb restaurents and food variety... one...

Review collected in partnership with The Ritz-Carlton Hotel Company
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3Thank fadin97
Rome, Italy
Reviewed 3 weeks ago

Everything is organized with luxury that you can argue from the smell, tha ambiance and the sounds All with understatement Congratulations to the G.M., Mrs. Katrine, to all staff and of course to the architects of these memorable buildings (spa included) and gardens. Last but not least a wonderfull beach surrounded by spectacular mountains It seems to be in a...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Sabina C C

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03/07/2017 04/07/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping. We are a top choice among hotels in Muscat, Oman, offering accommodations and public spaces that overlook the glittering azure waters of the Gulf of Oman. ... more   less 

Additional Information about Al Bustan Palace, A Ritz-Carlton Hotel

Address: PO Box 1998, Muscat 114, Oman (Formerly Al Bustan Palace, a Ritz-Carlton Hotel)
Region: Oman > Muscat Governorate > Muscat
Price Range: $744 - $1,135 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Palace, A Ritz-Carlton Hotel 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Intercontinental Hotel Muttrah
Hotel Style:
#1 Business Hotel in Muscat
#1 Romantic Hotel in Muscat
#2 On the Beach Hotel in Muscat
#4 Luxury Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We can't rate this hotel as we were "bumped". I will never try to book again”
374suel, 24 May 2017 | Read review
“Sea view....higher floor”
rc2914, 8 May 2017 | Read review
“Try for a sea view”
stewartauh, 7 May 2017 | Read review
“Try to have a combined view mountain/ocean/garden on level 6”
davidegI6984PW, 2 May 2017 | Read review
“If you can afford the Jr suite are heaven!”
Giacomo57, 30 Apr 2017 | Read review
5 of 5
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USD 518* /night
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Prices are for 1 room, 2 adults
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