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All reviewsswim up barjohn barrydiplomatic districtindonesian restaurantmokha cafeembassy districtclub roompool areapoolside restaurantbeach accessrooms are largefive star hotelbit datedhotel guestsbusiness tripnice poolamazing hotel
During our visit there were very few guests so things were in it's proper order. Both inside and outside of the hotel were fantastic. Lovely beach side location. Some areas of the hotel inside needs some upgrade as they look old. But nevertheless only small...More
Response from GrandHyattMuscat, General Manager at Grand Hyatt MuscatResponded 15 February 2017
I am very happy that you had a great time with us and that you enjoyed our excellent location. The architecture of our building makes you feel that you are in a palace in the Middle East. I am happy that you got...More
I've stayed in this hotel regularly for many years and it's always been great. Big rooms, comfortable beds, lovely pool on the beach.
This time we arrived on a Friday lunchtime and went to the restaurant by the pool. The hotel now sells day visits...More
1 Thank lsr123
Response from GrandHyattMuscat, Director of Operations at Grand Hyatt MuscatResponded 15 February 2017
Greetings from Grand Hyatt Muscat and thank you for being our guest recently. At this stage, please accept our sincere apology for the below par experience you had while being with us particularly at the pool side. rest assured that our guest comfort...More
Clean spacious rooms with all the amenities you could want, the staff had great recommendations on how to get to the local markets and what restaurants to go to. The hookah bar by the water was breathtaking and the malls were great for shoppingMore
Thank John S
Response from GrandHyattMuscat, Director of Operations at Grand Hyatt MuscatResponded 12 February 2017
Greetings from Grand Hyatt Muscat and thank you for staying being our guest, delighted to know that you have enjoyed your stay with us and that our team was able to look after you in this while.
Thanking you again for being our...More
The Hyatt Muscat is huge but nonetheless managed to deliver some first class service with only two blemished that I will come to later. Out for a four night stay to review what the country of Oman, and Muscat in particular is keen to boost,...More
Response from GrandHyattMuscat, General Manager at Grand Hyatt MuscatResponded 12 February 2017
Dear Golfing Steve,
It was a great pleasure having you and your group staying with us. I am sure you now know why we call it beautiful Oman. The golfing here in Muscat is great as we have four very good courses and it is...More
The plus points of this hotel is definitely its location and the lovely food and staff in the all day dining restaurants. The rooms are bit old but well maintained.
The only drawback is the reception. Upon arrival the bellboy couldn't be bothered to help...More
Thank Frequent T
Response from GrandHyattMuscat, General Manager at Grand Hyatt MuscatResponded 8 February 2017
Dear Frequent T,
Very kind of you sharing your constructive feedback with me. I will share your positive comments with my Mokha team and rest assure we will improve on our welcome and farewell experience in order to improve the overall experience.