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BEST WESTERN PLUS The Croft Hotel

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284 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS The Croft Hotel
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Showing 284: English reviews
Reviewed 13 January 2016 via mobile

Although the hotel is undergoing a refurbishment we had a great evening. The 5 course dinner was outstanding , well presented and the food was delicious! Downstairs where the refurb has already started looks amazing. Modern & Classy with great detailing. Staff very accommodating. Definitely recommend a visit.

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Helpful?
Thank Dileigh
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are so happy you enjoyed your evening with us and love what we have done with the refurbishment so far. Our food receives many positive comments as do our staff and I am delighted that you recommend us. Thank you again for leaving a review.

Reviewed 7 January 2016 via mobile

We'd arranged to spend NYE with a group of friends at the Croft hotel in the seemingly beautiful village of Croft on Tees. The first impressions of the hotel were warm and inviting, as it sat lit, in an otherwise wet and miserable evening. This impression was well exceeded upon checking in. The ground floor of this hotel has just...

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1Thank Jeremy C
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are delighted you found so many nice things to say about your stay with us and enjoyed yourself so much. We are very proud of the work which has taken place so far, and, by mid 2016 the exterior and upstairs refurbishments should all be complete at...

Darlington, United Kingdom
Reviewed 2 January 2016 via mobile

Have visited this hotel on a few occasions since it has been refurbished and have found the new interior, service and food to be excellent. We went to the Jersey Boys tribute evening and had such a wonderful time we have since booked the Drifters and Abba tribute nights. We also enjoyed a family meal on New Year's Eve which...

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Helpful?
Thank MemeMac83
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for leaving a review. We are delighted you came to our Jersey Boys night and had such a good time. As you say, the downstairs has been refurbished and we think it is fabulous, the outside and upstairs should be finished by mid 2016 at which point we are confident the hotel will be beautiful, and,...

Reviewed 22 December 2015

My partner and I visited recently and we had a great time. The staff were very friendly and professional. The food was fantastic, both our evening meal in the bar and our breakfast. Can't wait to go back.

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Thank Yolanda R
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are very happy you enjoyed your stay with us so much, found our staff friendly and our food fantastic. We are glad you will come back and stay with us again in the future and look forward to seeing you then.

Reviewed 21 December 2015 via mobile

Had a fab time staying here! The location is lovely, the hotel very clean and tidy. Downstairs has just been refurbished and it's stunning. Love the cosy open fires in the bar area and the ranch style theme in the restaurant. The food was simply outstanding and the staff couldn't of been more helpful and friendly. Overall excellent value for...

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Thank Marie H
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are so glad you loved your stay with us and felt the décor, food and service to be of such a high standard. We look forward to welcoming you back to The Croft in the near future.

Louth, United Kingdom
Reviewed 21 December 2015

Myself and my husband thoroughly enjoyed our stay at the Croft, a welcoming greeting, superb, tasty food to a high standard. Staff were wonderful, attentive but not intrusive, making sure our stay was just right and comfortable. We will return next year!

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Thank Jo R
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for leaving your review. We are so pleased you enjoyed your stay and found the food and staff to be so good. We look forward to welcoming you back to The Croft soon.

Reviewed 21 December 2015

Myself and my husband stayed at The Croft hotel a few times recently and we loved it, as soon as we arrived we noticed how friendly and attentive the staff were, we were made to feel very welcome in the newly refurbished bar and lounge area, which is absolutely stunning and has been refurbed to an excellent standard it has...

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Thank NieceyJC
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you very much for leaving a review. I am delighted you loved what we have done so far to make The Croft a truly exceptional venue with fantastic food in a great location. We love the downstairs refurbishment and the whole hotel should be completed by mid 2016 at which point we hope you will come back and visit...

South Yorkshire
Reviewed 14 December 2015

My family and I (7 in total) have just returned from a wonderful stay at The Croft Hotel. As soon as you enter you will be met by staff who are dedicated to you having the best stay possible nothing is too much trouble. The Croft has just had a refurb and the results are amazing while still keeping the...

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1Thank rigby149
stockton on tees
Reviewed 8 November 2015 via mobile

Firstly Id like to thank Craig and his team for the best day of my life! I have to say I started doubting my decision on booking the CRoft as it started looking very run down from the outside however! The food was amazing, the room was excellent and staff were great! The building definitely needs its refurb but I...

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2Thank nicola g
Rob B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are delighted that you enjoyed your special day so much and that you found our room, staff and food excellent. Our refurbishment is progressing, the downstairs is completed and the outside and rooms should be completed by mid 2016 at which point I hope you will come back and...

Darlington, United Kingdom
Reviewed 3 November 2015

Stayed this weekend after attending a wedding. Given room 6. Furniture and mouldings around room thick with fluffy dust (the type thats been there a while not due to building work). Complained and a cleaner was sent to clean the room......pity this wasnt done before we checked in as there was a vast difference once done. Bar area is very...

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Thank Naisbitt334
Rob B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Firstly, thank you very much for leaving a review - we take all feedback seriously be that positive or negative. I am sorry we disappointed you, but 100% understand why. It is the case we normally receive compliments on our staff and catering, but, in truth have received two cases of negative feedback with regards to the room cleaning in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS The Croft Hotel

Address: Dalton Road, Croft-on-Tees DL2 2ST, England (Formerly The Croft Hotel)
Region: United Kingdom > England > Durham > Croft-on-Tees
Price Range: $116 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Croft Hotel 3*
Number of rooms: 19
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Also Known As:
Best Western The Croft Hotel Croft-On-Tees
Best Western Darlington
Croft Spa Hotel
Darlington Best Western
Best Western Croft
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Croft Hotel staff and other travellers.
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Santa Barbara, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a superior room and it really was.”
 of 5 bubbles 808marianh, 18 Nov 2016 | Read review
“Room 15 was great - perfect décor and really quiet as it was at the end of the corridor.”
  • Room 15
  • Room 15
 of 5 bubbles Leemarr_8, 20 Oct 2016 | Read review
“Do not miss the full English, save room, miss your dinner, but have the breakfast - fantastic!”
 of 5 bubbles Z5562XRsteveh, 3 Oct 2016 | Read review
“Some rooms have better Wi-Fi connection than others. When booking just say what you need and they will do their utmost to accommodate you”
 of 5 bubbles 855jann, 8 Sep 2016 | Read review
“Front facing rooms have the best views.”
 of 5 bubbles pmcewen49, 31 Aug 2016 | Read review
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