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Best Western Plus The Croft Hotel

PricelineUSD 96*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 109*
USD 96*
Great Deal
USD 98*
USD 98*
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Best Western Plus The Croft Hotel
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310 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus The Croft Hotel
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Showing 310: English reviews
Leic
Reviewed 8 April 2017 via mobile

A very comfortable hotel which has obviously just been renovated to a high standard. We stayed in a suite which overlooked the bridge and was a very nice room with an excellent bathroom. Good value and a lovely location.

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Helpful?
Thank Matthew W
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for your kind words. I am pleased to note that you felt we offered good Value and we look forward to welcoming you back to the hotel in the near future

Oxford, United Kingdom
Reviewed 5 April 2017

Drove past this gem of a hotel by mistake so popped in to enquire vacancies. My room was clean, bright and easy on the eye, with the décor all blending in. The bed was comfortable and the shower was very good. Went to the restaurant and had a very well prepared, uncomplicated meal followed by a very good home made...

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Helpful?
Thank Albert L
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you We are very pleased to see that you popped in and enjoyed your stay. Glad to note that the food offering was to your liking and we look forward to seeing you again soon.

darlington,uk
Reviewed 31 March 2017 via mobile

The place was fully booked and rightly so....the food was amazing, we had the Sunday lunch which was fantastic, but others were having afternoon teas for which we will make a return trip. Great job and many happy faces, the prices have remained sensible as well.

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Helpful?
Thank jadari
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you We are so pleased to note that you had an enjoyable Sunday lunch. We will continue to try and keep our price structure sensible so as to encourage our local guests and residents to join us here at the hotel when ever possible for lunch dinner or family celebrations. Thank you again for your kind words and we...

Stockton-on-Tees, United Kingdom
Reviewed 15 March 2017

As a vegetarian I could only order tuna sandwiches on brown bread as there was no vegetarian option on the sandwich menu. The bread was the most basic cheap 'plastic' bread. The spread was not butter and the filling was very dry. There was salad on the plate which was a handful of leaves I guess straight from a bag...

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Helpful?
1Thank Patricia H
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for your comments. I have taken this up with Helen our Head Chef and can confirm we have now changed our bread supplier and bread products. We have now as a result of your comments increased our vegetarian offer on our new spring/summer menu and have had a total refurbishment on our presentation of our food. Thank you...

Reviewed 9 March 2017

I had visited this hotel many years ago and it was a bit tired. Expectations were not too high but it was so near the wedding venue we thought it would at least be a bed for the night. It ended up being very good. The hotel has had an excellent revamp. the room was excellent and the staff were...

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Helpful?
Thank Tony H
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for your comments and observations of the hotel. I am glad we exceeded your expectations this time with your return and that if we were at least just a bed we are pleased that the refurbishment has had a positive effect on your perception of the hotel. We constantly strive to improve our food offering and thank you...

Durham, United Kingdom
Reviewed 27 February 2017

This is a very pleasant surprise the new decor is beautiful lovely log fires food is very good early evening meals are particularly good, I have tried afternoon tea, chicken burgers,fish and chips all really good

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Helpful?
Thank angel_25237
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for your kind words and I am pleased you enjoyed your experience here at the hotel

Tel Aviv, Israel
Reviewed 24 February 2017

On 15.2.17 we went for an evening meal in the restaurant. It was very disappointing. The Seafood Linguine was so dry it was returned to the kitchen, and the Chef's second attempt was not much better. The Chicken pancake dish included tasty pancakes, and the Chicken Supreme sauce was good, but in both cases, the chicken had been overcooked on...

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Helpful?
1Thank Graham J
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for your comments and observations I am sorry that the Linguine was returned as it lacked sauce but it is a dish that is not offered or served with a sauce. I do slightly disagree with your comments that the restaurant was not busy that night as I have checked back on the system and we actually served...

Lincoln, United Kingdom
Reviewed 22 February 2017

I cannot rate this hotel too highly. It is stylish and very comfortable. The food is excellent and the staff very friendly and cannot do enough to make your stay a pleasant experience. We upgraded to the family suite which was roomy with a fabulous bathroom and courtyard outlook.

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Helpful?
Thank 976brian
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for yoiur kind words

Forfar, United Kingdom
Reviewed 20 February 2017

A good hotel let down by the catering. Really nice building, freshly decorated. Has a nice feel about the place. Ample parking. The room was spacious and clean. All in all a pleasant place to stay. The bizarrely enormous flat screen television that sits at the foot of the bed boxing one in is if nothing else, a talking point....

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Helpful?
Thank BillTft
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for your observations and comments While refurbishments are not to everyone's taste and like I do feel that on the whole we have a great product and offer excellent rooms now in the area. To say our food offering is 45 years out of date and even amateurish is your own opinion and perhaps less said the better...

Reviewed 12 February 2017 via mobile

Excellent value for money with spacious well equipped rooms and good facilities. Very comfy beds. Friendly helpful staff too. From the room service menu, their fish finger sandwich is highly recommended! Would definitely stay again.

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Helpful?
Thank ToggleJoanne D
Mark T, General Manager at Best Western Plus The Croft Hotel, responded to this review

Thank you for your kind comments and glad you enjoyed your stay Look forward to welcoming you back to the hotel in the near future

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning

Additional Information about Best Western Plus The Croft Hotel

Address: | Croft-on-Tees, Croft-on-Tees DL2 2ST, England (Formerly The Croft Hotel)
Region: United Kingdom > England > Durham > Croft-on-Tees
Price Range: $92 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus The Croft Hotel 3*
Number of rooms: 19
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Also Known As:
Best Western The Croft Hotel Croft-On-Tees
Best Western Darlington
Croft Spa Hotel
Darlington Best Western
Best Western Croft
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus The Croft Hotel staff and other travellers.
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Santa Barbara, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi Fi, vary, but there is a Personal wired Computer available near reception for Guests. There are Wi Fi boosters throughout the Hotel”
hyacinthb, 25 Apr 2017 | Read review
“The hotel is only two stories but has no lift. If you have difficulty with stairs book a ground floor room.”
961mikej961, 14 Apr 2017 | Read review
“All rooms look beautiful”
angel_25237, 27 Feb 2017 | Read review
“double room 15 bathroom very restricted us - see comments above”
oldcachhouse, 21 Dec 2016 | Read review
“Upgrade from standard room was insignificant”
, 20 Dec 2016 | Read review
5 of 5
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USD 96* /night
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Prices are for 1 room, 2 adults
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