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Cap Maison

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Cap Maison
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696 Reviews from our TripAdvisor Community

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Showing 682: English reviews
Reviewed 7 December 2016

Receptionist: friendly great first impression of the hotel . Restaurant: first class service Luxurious rooms. This place is just amazing, just book your trip to St Lucia because this is a place to connect with your self in so many levels! Having breakfast with the pool view to one side and the pigeon island to the other is just out...

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Helpful?
2Thank Maria G
RossCS, General Manager at Cap Maison, responded to this review

Dear Maria Thank you so much for posting your review following your recent stay with us and it was lovely to read that you enjoyed your time, both in St Lucia and at Cap Maison We hope to welcome you back in the future Kind regards Ross

ny
Reviewed 7 December 2016

From the minute we walked in to the reception area, we were treated like royalty... We were offered champagne while our personal concierge gave us the tour of the gorgeous resort. We were taken to our Villa # 31, two floors of pure luxury and comfort. Our Anniversary Dinner was amazing, great food and superb service by Tracey. I can't...

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Helpful?
2Thank NyStar
RossCS, General Manager at Cap Maison, responded to this review

Thank you very much for posting your review following your recent stay with us at Cap Maison It was great to read that you such a special time with us and Stacy was delighted to mentioned following your Rock Maison dinner We would love to have you both back ! Kind regards Ross

Reviewed 30 November 2016

We were very excited to stay at Cap Maison for our first trip to St. Lucia. Yet while the resort was as beautiful as the pictures -- and we had some memorable experiences like dinner on the Rock and a private cocktail class -- overall, we were very disappointed by the room quality and level of service. The first room...

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Helpful?
3Thank Danielle E
RossCS, General Manager at Cap Maison, responded to this review

Thank you very much for taking the time to post your review following your recent stay with us and I am very sorry that there was any cause for concern I am encouraged that you enjoyed your dining and rum tasting experiences but disappointed that there was disturbance which resulted in you having to move rooms - after all vacation...

New Forest, United Kingdom
Reviewed 30 November 2016

A lovely hotel in a superb location. We stayed for 14 nights, which may have been too long given the excellent menus do not change much. The meals and service were excellent. However there should be a light snack or club sandwich sort of option at lunchtime. Three full meals a day is just too much.We highly recommend the excursions...

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2Thank jpS2346SI
Reviewed 28 November 2016

This was my second trip to Cap Maison and it was even better than the first in Nov 2015. I brought 4 family members and 2 friends this time, and from the minute we arrived, the staff went above and beyond to ensure we had a fabulous time. I highly recommend doing the "Cap It All" inclusive package. It's worth...

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Helpful?
3Thank Laura F
RossCS, General Manager at Cap Maison, responded to this review

Hi Laura Thank you very much for both returning to Cap Maison and in also brining family and friends to visit - it really is lovely when that happens and we really do appreciate your efforts in spreading the word Craig and his team in the kitchen were delighted to read your comments regarding the food and he does strive...

Pewsey, United Kingdom
Reviewed 28 November 2016 via mobile

My wife and I returned for out fifth stay and that in itself is a recommendation. Room was excellent with a roof top pool, food both in the restaurant and at the beach was excellent and the staff were extremely friendly and helpful. The beach while not private is very quiet apart from the odd time when there was a...

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Helpful?
Thank NorthShieldsBoy
RossCS, General Manager at Cap Maison, responded to this review

Thank you very much for writing your review following your fifth stay with us at Cap Maison and we do appreciate that you return to us with frequency You did not mention your placing in the triathlon! We very much hope to welcome you both back to Cap Maison in the future Kind regards Ross

brussels
Reviewed 25 November 2016 via mobile

Loved the place. Food is gourmet quality incl. the basics like burger etc. beach is small but has hobie cat, catalog and surf boards. My kids are teenagers and loved the beach action. Staff is extremely friendly and forthcoming. Rooms (we got an upgrade) are vet spacious with living room and kitchen plus spacious bedroom. Only minor downside was wifi...

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Helpful?
Thank joerg b
RossCS, General Manager at Cap Maison, responded to this review

Thank you very much for writing your review following your family stay with us at Cap Maison It was lovely to read that everyone had a great time and especially the beach - always good to burn of teenagers energy ! We do hope to have you all back in the near future Kind regards Ross

Chester, United Kingdom
Reviewed 23 November 2016

I have just come back from St Lucia. I was traveling alone and my first 3 nights were at this hotel. Even though I was on my own never once did I feel at all ill at ease. Service was, simply, great - they could not have been more attentive. And the food, the food .... well, it was simply...

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Helpful?
1Thank William M
RossCS, General Manager at Cap Maison, responded to this review

Thank you very much for taking the time to write your review of Cap Maison I was delighted to read that your special diet was taken care of and that our staff looked after you and your needs We would love to have you back when your travels next take you to St Lucia Kind Regards Ross

London, United Kingdom
Reviewed 22 November 2016

We had a wonderful time here. Everything is done to make you feel comfortable, the food is terrific and the surroundings are amazing. Beautiful beach, every member of staff was a credit to the hotel. It's a place with great heart. We'll remember our time there so fondly.

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2Thank ArmstrongBumbleBee
Reviewed 22 November 2016

It always comes down to billing. I was quoted one price, paid, stayed, checked out, and now fighting an additional charge on my card! Not that I planned to ever go back to St. Lucia because it sucks, but if I ever found myself there again I will NOT stay at Cap Maison! So not worth the hassle I am...

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Helpful?
1Thank Sondra H
RossCS, General Manager at Cap Maison, responded to this review

Firstly ..we are not in the business of lying or cheating as it simply would not be a good business model. I am not personally aware of the issues you seem to be having and I would be grateful if you could contact me directly in order that I could assist you ross@capmaison.com kind regards Ross

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Free Parking
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Cap Maison is a new family owned and managed five star boutique resort. Located above a beautiful secluded sandy cove on the north west coast of St Lucia, Cap Maison offers luxury private villa suites, many with private rooftop pools. Facilities include a waterfront fine dining restaurant, spa, fully equipped fitness centre, walk in wine cellar, beach club with chaise lounge service, free non motorised water sports, a hiking and running club, private 46 foot resort boat, club lounge with (computer access) and concessionary golf. ... more   less 

Additional Information about Cap Maison

Address: Smugglers Cove Dr, Cap Estate, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Cap Estate
Price Range: $471 - $1,662 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cap Maison 4.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Cap Maison Hotel Cap Estate
Cap Maison Gros Islet
Cap Maison Hotel Gros Islet
Cap Maison St. Lucia/Cap Estate
Hotel Style:
#2 Spa Hotel in Cap Estate
#2 Top resorts Hotel in Cap Estate
#2 On the Beach Hotel in Cap Estate
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Questions & Answers

Here's what travellers have asked, with answers from Cap Maison staff and other travellers.
46 questions
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Questions? Get answers from Cap Maison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far as I could see, every room had a view and was thoughtfully designed.”
 of 5 bubbles MegP, 14 Dec 2016 | Read review
“rooftop pool”
 of 5 bubbles C4744SVmariag, 7 Dec 2016 | Read review
“every single unit is beautiful”
 of 5 bubbles NyStar, 6 Dec 2016 | Read review
“Upgrade to a junior suite or villa if possible. Better locations.”
 of 5 bubbles jpS2346SI, 29 Nov 2016 | Read review
“I stayed in a Garden View room #14. It was smaller than my previous Garden View room, but very nice since it's in a quiet location.”
 of 5 bubbles laurafU6692LB, 27 Nov 2016 | Read review
5 of 5
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