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The Waterfront Inn

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Traveller (118)
Room & Suite (40)
Pool & Beach (9)
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Overview
  • Excellent54%
  • Very good24%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (449)
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Traveller rating
236
110
58
25
18
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Time of year
LanguageEnglish
236
110
58
25
18
Show reviews that mention
All reviewslake sumterretirement communitybreakfast buffetnightly entertainmentbalcony overlooking the lakesales managerrent a golf cartwithin walking distancebalcony roombeautiful hotelwater viewnice place to staynice sizebeds were very comfortableconvenient locationhotel restaurantcoffee maker
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11 - 15 of 447 reviews
Reviewed 13 March 2018

Went to gathering at Waterfront Inn with friends. Setting was pleasant, but brunch buffet, terrible and worse I've had in The Villages. Pathetic sad looking salad bar, breakfast items dried up and tasteless... bread items lacking. Lunch items (pasta, stuffed cabbage, prime rib, chicken) all...More

Thank TheVillagesJudy
Response from Amelias52, General Manager at The Waterfront InnResponded 17 March 2018

Dear Judy, Thank you for your choosing to dine with us recently and we appreciate your candid review. I was extremely concerned to read about the let down you experienced at our brunch and please accept our apologies for inconveniences caused you. We strive daily...More

Reviewed 11 March 2018

Too expensive for what you got. Smelled when you walked in, front desk employees were not very friendly. Very tired, toilet didn't flush, my husband had to fix it. Location was good but won't stay there again.More

Thank debodorczyk
Response from Amelias52, General Manager at The Waterfront InnResponded 17 March 2018

Dear Guest, Thank you for your recent stay with us and sharing your most sincere comments of your stay. I was sorry to read that you encountered poor service from our front desk associates as they did not show their "Southern Hospitality" we are known...More

Reviewed 7 March 2018

Early February we had our wedding reception and sit down dinner which was coordinated with a wonderful sales staff and the head chef. We worked with the chef to prepare four different entries for 65people. The dinner was spectacular, well presented and enjoyed and positively...More

Thank chagresjim
Response from Amelias52, General Manager at The Waterfront InnResponded 8 March 2018

Dear Guest, Congratulations on your marriage and thank you so much for choosing to have this special event here with us! I am thrilled to hear that our sales team and chef gave you the special care and attention you deserve throughout the process. It's...More

Reviewed 5 March 2018

I checked in about 8:30 pm ( long day) on Friday, March 1, 2018 and because I did not declare that I was a Florida resident and a veteran at sign in I could not receive the appropriate discounts. Just a steadfast NO is what...More

Thank rogerederf
Response from Amelias52, General Manager at The Waterfront InnResponded 8 March 2018

Dear Guest, I apologize that you had issues with your reservation experience. When a guest indicates they are a Florida resident or veteran we do honor a discount. Reservations should be updated with the discount for any future nights but may not refund money for...More

Reviewed 25 February 2018

Old hotel that is doing some renovations but they better hurry because the place is falling apart. Had ants in the couch and when I asked about it to "Felix" he just shrugged and said that "is a different story". Hotel staff was about as...More

2  Thank Larry T
Response from Amelias52, General Manager at The Waterfront InnResponded 6 March 2018

Dear Larry, Thank you for your recent stay with us and sharing your most sincere comments of your stay. I was sorry to read about your unsatisfactory stay at the hotel and that you encountered poor service from our front desk associates. Please accept our...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 121 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 121 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (118)
Room & Suite (40)
Pool & Beach (9)
Dining (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Mel H
27 June 2017|
AnswerShow all 3 answers
Response from KikiGinger | Reviewed this property |
I have never measured a hotel rooms square footage. I agree with Flora. You should contact the hotel directly.
0
Votes
Mel H
27 June 2017|
Answer
Response from FloraPhyllisNJ | Reviewed this property |
I was in a suite and a king. Both were large
0
Votes
Oregoniansatlarge
9 June 2017|
AnswerShow all 5 answers
Response from Niferlou | Reviewed this property |
Call the hotel to verify but I believe they do as most villagers own dogs
0
Votes
Room Tips
"Views of the lake would be pretty"
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"Ask for a water view."
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"Best views are lakeside."
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"A balcony room is the best!"
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