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The Waterfront Inn

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The Waterfront Inn
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388 Reviews from our TripAdvisor Community

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Showing 386: English reviews
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syracuse
Reviewed 2 days ago NEWvia mobile

The Waterfront Inn is pretty much the only game in town which explains why they have not had to update their inn. To access the pool you need to go through the bar or the dinning room, unless you wish to exit the inn and enter from the parking lot or the opposite end of the building outside. Another negative...

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Helpful?
Thank timmy13Syracuse
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for choosing to stay with us. We are glad that you liked our breakfast offerings and friendly associates. However, we are sorry for the housekeeping issue you encountered. My team is taking corrective measures to ensure these issues are not repeated. We also appreciate your observations for our facilities and regret any inconvenience caused. We hope you will...

Tampa, Florida
Reviewed 6 days ago NEW

This is a 2nd rate hotel pretending to be 5 star. Checked in Saturday and went to the restaurant for dinner. The prime rib was literally sliced less than 1/4 inch. After dinner, went to the room. 1 small bar of soap and a kleenex container with 2 pieces of kleenex. I called the desk and told them to immediately...

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Helpful?
2Thank stuartvener
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for taking the time to review our hotel. We apologize that the quality of our food was not up to par and for falling short of your expectations. Additionally, I am sorry that you had Housekeeping service issues in your suite. We value your feedback and will use it to ensure we are more consistent in our service...

The Villages, Florida
Reviewed 1 week ago NEW

We had their Easter Buffet. I seldom write reviews but this was oh so bad I just had to post. Dinner was so awful. Nothing was good or in the slightest way memorable (in a good way that is). They were supposed to have Prime Rib but it was in a warmer and so overcooked, and was well, ineatable. The...

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Helpful?
3Thank XSAILR8
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for taking the time to provide us with this detailed feedback. I have addressed your food concerns with the Chef, and we can assure you that they have also been addressed with the staff. We apologize for the disappointing experience, and we hope that you will give us another chance to make this up to you. Christy Kitt...

Atlanta, Georgia
Reviewed 1 week ago NEW

Easter meal for 7 people. Outrageous bill and the food and service was awful. Our reservations were are 6 and we sat at 6:30. Waited 15 minutes for a server. The food was overlooked and the plates are probably still On the table.

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Helpful?
2Thank spbennett1036
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for posting feedback of your recent experience. I apologize for the disappointing experience in our restaurant. I have addressed your concerns with our staff to make sure we are providing the best possible service. Your specific feedback will help us improve the dining experience for all our guests. Thank you again. We hope to welcome you back soon....

Connecticut
Reviewed 1 week ago NEWvia mobile

Hotel is beautiful with waterfront views and very posh beds/bedding. Located in Sumter landing makes it an ideal location for seeing the villages. Service was very good as well and hotel restaurant was also good but a bit pricey but convenient. They have nightly music in the bar and outside seating along waterfront. The walkway can be taken all the...

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Helpful?
1Thank Niferlou
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for your wonderful words about your visit to the Waterfront Inn, The Villages. We are so pleased to read that you loved our courteous service, on-site restaurant and your comfortable room along with the view it provides. We appreciate you choosing our hotel and look forward to welcoming you back for another stay. Christy Kitt General Manager

San Diego, California
Reviewed 1 week ago via mobile

My husband and I stayed in the Waterfront Inn last night. The reason we picked this hotel was because the hotel's web site stated "each of our spacious guest rooms provide lovely waterfront views". We checked into our room with a view of the parking lot! I asked if we could be moved to a water view room and was...

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Helpful?
1Thank napaligirl12
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for sharing a review about your visit to our hotel. Please accept my personal apologies for the miscommunication with your reservation, and know that I am working with my team to prevent future instances from occurring. Thank you for bringing this to my attention. We appreciate your patronage and hope to have an opportunity to serve you again...

Atlanta, Georgia
Reviewed 1 week ago

We visited The Villages to attend a birthday party weekend and stay at The Waterfront Inn. We initially had some issues while checking in. However after talking to Felix the next morning, everything was taken care of for us. He is so pleasant and professional that we felt like valued customers for the rest of our stay (in upgraded room)....

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Helpful?
Thank Terri C
00gc, General Manager at The Waterfront Inn, responded to this review

Terri, thank you for staying at the Waterfront Inn, The Villages while attending a birthday party. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location and outstanding hospitality made it even more memorable. We will be sure to share your compliments with Felix for the job well done. We greatly appreciate you...

Toledo, Ohio
Reviewed 3 weeks ago

We spent three nights at the Waterfront Inn while visiting friends in The Villages. Our check-in was quick and easy. Our room was very large and comfortable. Yes, the rooms could use an update, but they are still do-able. The hotel location is great for visiting Lake Sumter Square. There are numerous shops and restaurants, plus the nightly entertainment in...

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Helpful?
Thank Teacher071
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for being our guest at the Waterfront Inn, The Villages while visiting your friends. We are glad to learn you enjoyed your time with us and that our southern hospitality and convenient location made it even more memorable. We also appreciate your observation in regard to our parking facilities and have taken a note of it. Thanks once...

Winthrop, Maine
Reviewed 4 weeks ago

My wife and I recently gave an adult birthday party for 34 people. It included booking rooms for the out of town guests and a birthday dinner with three entrée offerings, an open bar and an entertainer. We started working with Raquel about two months before the event and she handled everything without a hitch. The appetizers, entrées, and deserts...

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Helpful?
1Thank Larry8555
00gc, General Manager at The Waterfront Inn, responded to this review

We are glad you choose the Waterfront Inn, The Villages for the birthday celebration. It's great to know you and your guests enjoyed the time at Amelia’s restaurant and loved the food and service we provided. I will share your compliments with Raquel, Teresa and Christy. They will be so encouraged by it. We look forward to welcoming you all...

Naples, Florida
Reviewed 4 weeks ago

We just had our second business meeting/dinner at the Waterfront Inn. It was a pleasure working with the Sales Coordinator on the initial set up. Our guests enjoyed a delicious meal and the catering staff are pleasant and very professional. We are very pleased with the service, the facility, and follow-through on all requests!

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Helpful?
Thank dianecarlucci
00gc, General Manager at The Waterfront Inn, responded to this review

Thank you for choosing the Waterfront Inn, The Villages once again for your business needs. We are thrilled to learn you thoroughly enjoyed your time with us and that our outstanding hospitality and the meeting facilities made it even more memorable. We greatly appreciate your business and look forward to welcoming you all back for another wonderful experience. Christy Kitt...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about The Waterfront Inn

Address: 1105 Lake Shore Dr, The Villages, FL 32162
Region: United States > Florida > The Villages
Price Range: $170 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterfront Inn 3*
Number of rooms: 120
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Also Known As:
The Waterfront Hotel Lady Lake
Waterfront Hotel Lady Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Waterfront Inn staff and other travellers.
21 questions
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Shreveport, Louisiana
over a year ago
Naples, Florida
over a year ago

See all questions (21)

Questions? Get answers from The Waterfront Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view rooms are preferable , balcony is nice feature”
TerriC741, 12 Apr 2017 | Read review
“Water view”
Larry8555, 25 Mar 2017 | Read review
“Ask for an upper floor room”
KikiGinger, 20 Mar 2017 | Read review
“Ask for water view if you want it.”
undertaker01, 17 Mar 2017 | Read review
“Highly recommend the lakeside balcony rooms.”
836glennp, 16 Mar 2017 | Read review
5 of 5