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Mercure Bristol North The Grange Hotel

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Traveller (192)
Room & Suite (79)
Dining (12)
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Overview
  • Excellent30%
  • Very good25%
  • Average24%
  • Poor11%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (730)
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Traveller rating
206
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173
81
73
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206
181
173
81
73
Show reviews that mention
All reviewswedding receptionwedding breakfastfriends weddinglovely locationbeautiful groundsthe ground floorrestaurant staffflat screen tvevening mealfood was lovelyplenty of parkingtea and coffeebristolvalvenuediscocountryside
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1 - 5 of 714 reviews
Reviewed yesterday via mobile

It’s a very tired building .. with minimum quality to be found anywhere. We were in room 502 .. the carpet and walls in corridors were stained and marked .. the bedroom was hot .. if the windows were open the extractor fans and a/c...More

1  Thank mcowen134
Reviewed 2 days ago via mobile

Came here for 2 nigts for work. The first night, a group of 5 of us were booked in for dinner at 7, we were the first ones in the restaurant. We ordered drinks, which took 30 minutes to be brought to the table. We...More

Thank hollybates44
Reviewed 2 days ago

Beautiful building set in lovely grounds. Staff very friendly and nothing too much trouble. Food at wedding excellent and fantastic breakfast the next morning. Rooms clean and comfortable and very spacious. Only one hiccup, we had a very badly cracked wash basin in our ensuite...More

Thank chatalotBristol
Response from MERCUREGrange, General Manager at Mercure Bristol North The Grange HotelResponded yesterday

Thank you for taking the time to comment following your recent stay with us. We are delighted you enjoyed the wedding and you found the rooms to be clean and comfortable. We are in the process of replacing the sinks in the bathroom, I apologise...More

Reviewed 1 week ago via mobile

Rooms were filthy, I had urine in my toilet on arrival and could write my name on the kettle with the amount of dust. Had a table booked for 7:30 and was eventually served food at past 9pm. Staff were very unapologetic. Would definitely not...More

1  Thank Samantha J
Response from MERCUREGrange, General Manager at Mercure Bristol North The Grange HotelResponded 1 week ago

Thank you for taking the time to feedback following your recent stay at the Mercure Bristol North the Grange Hotel. I have noted your comments and will certainly address with the team at the hotel. Kind regards Michael Wood General Manager

Reviewed 1 week ago

Booked through secret escapes. Had a complimentary bottle of wine and breakfast included which was good. The grounds were really idyllic and the food was fantastic, which was good considering the rest was not really up to scratch, unfortunately. We were not informed before arriving...More

Thank Tom V
Response from MERCUREGrange, General Manager at Mercure Bristol North The Grange HotelResponded 1 week ago

Thank you for taking the time to feedback following your recent, We accommodate weddings most weekends throughout the year, however, this should not detrimentally affect the service extended to our hotel guests. There is a discretionary 10% charge in our restaurant, this can be removed...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 98 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 98 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (192)
Room & Suite (79)
Dining (12)
Questions & Answers
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Karen M
25 April 2018|
Answer
Response from MERCUREGrange | Property representative |
Please contact me direct with the date of your stay, I will then arrange to forward the receipt. Many thanks Michael Wood General Manager
0
Votes
citybreakerKent
26 October 2016|
Answer
Response from NigePlymouth | Reviewed this property |
Hi, it would be by taxi as the hotel is loated in the country and I don't think it is on a bus route. This could be expensive. Alternativley you could take a 10 taxi ride to Bradley Stoke village center and catch a bus into... More
1
Vote
Room Tips
"Not room 106 unless they have repaired the wash basin."
Read review
"Double Room 102/104 join together so if you have small children these are great"
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"We were in room 114 which was perfect. The slow cooked lamb shank was the best we have tasted. Hope it is on..."
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"Top floors won't have squeaky floorboards upstairs"
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