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The Cove Lakeside Resort

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The Cove Lakeside Resort
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980 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Reviewed 17 October 2016 via mobile

The Cove is a beautiful hotel with great amenities. We got a suite with a view of the lake - I would highly recommend this! It was an absolutely gorgeous view!! The room was very clean and we had everything we needed for our weekend stay. Would definitely stay again!

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Thank Jessica D
Cambridge
Reviewed 15 October 2016

We had a very good experience at this resort. Extremely, helpful friendly staff. Very nice accommodations beautiful setting in Kelowna. We liked the parking options of using underground or outside. The resort was close to a good walking trail along the water. Very safe, very clean.

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Thank W1738VBpatriciap
Calgary, Canada
Reviewed 15 October 2016

We spent the Thanksgiving Day weekend at The Cove. It's convenient for us as we have family living in West Kelowna. The units are spacious and the view from our room (405) was beautiful. We had other family members also staying here with us. Each unit is fairly well equipped and we prepared a lovely meal for family on one...

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Thank Adelle58
Taylor
Reviewed 14 October 2016

Exceptional service from the front desk. The rooms were extremly accomadating, and well taken care of. The rooms exceeded our expectations. The food served at the Bonfire Grill and the cattered food for our wedding also exceeded our expectations. i was never dissapointed, the staff who cattered our wedding were also very friendly and respectful. Although, the Restaraunt staff were...

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Thank 706mikaylas
Vancouver, British Columbia
Reviewed 13 October 2016

I was disappointed with the lack of attention to the cleanliness of the room. There was a dirty ashtray with cigar butts in it on our porch and the pre joys occupants soap in the shower. The noise from the construction workers woke me up at 7am and upon checkout the employee was apologetic but her response was "they usually...

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Thank ts10cmr
Cove_Lakeside_Resort, Manager at The Cove Lakeside Resort, responded to this review

Thank you for sharing your feedback with us and for highlighting areas where we can easily improve. Please accept our apologies that the condition of your room and balcony was not to our standard and that those areas were overlooked. As to the construction, it is true that we struggle with getting cooperation from our neighbors and the hours that...

Seattle
Reviewed 12 October 2016

This is a great lakeside location. We love having the convenience of a kitchen and great hotel service. They are dog-friendly which we appreciate. It is close to local wineries and shopping yet in a quiet area next to a historic farm.

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Thank SeattleKarl
Vancouver, Canada
Reviewed 12 October 2016

The resort was very clean and staff were extremely helpful and courteous. I wasn't too impressed with the room as it was facing the parking lot and heard construction in the morning. It was also a very basic room compared to the rest of the hotel.

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Thank 302mags510
Airdrie
Reviewed 12 October 2016

room was excellent and clean. The staff was very friendly and went out of their way to make sure that all my expectations were met. Very helpful staff. The work out room ok, but looked like it could use some cleaning especially the machines. The selection of food at the restaurant could be better for afternoon and evening meals, breakfast...

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Thank 576markusp
Cove_Lakeside_Resort, Manager at The Cove Lakeside Resort, responded to this review

Thank you for the kind words about our team. Receiving recognition for a job well done is one of the best motivators we have, especially when it comes from our valued guests. We look forward to welcoming you back to the resort in future. Sincerely, Arlene Schuppener Director of Resort Operations

Port Coquitlam
Reviewed 12 October 2016

Thanks for such a lovely, lovely stay. Your rooms were stunning and the service was impeccable. I plan to visit again soon. Thanks for being so friendly and going above and beyond our expectations. We had a great time!

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Thank tanyar216
Surrey
Reviewed 11 October 2016

We have stayed here before and we were really looking forward to another relaxing and enjoyable stay, however it did not live up to our expectations. There were three issues. The first was the cleanliness of the room. When we checked in the balcony was filthy, and I mean really filthy. There was cigarette butts and ash all over the...

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Thank Kcwoods63
Cove_Lakeside_Resort, Manager at The Cove Lakeside Resort, responded to this review

Thank you for sharing this review. While is it disappointing to hear that we fell so short of the mark in making your stay a memorable one in a positive way, we must accept this feedback and use it to better ourselves. Our sincerest apologies for such oversight. By bringing that glass to the front desk, you provided us with...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Cove Lakeside Resort is a luxury all-suite resort featuring 120 elegantly decorated one, two and three bedroom suites, indulgent treatments at The Spa at the Cove, a private lakefront beach, two seasonal outdoor pools and a private marina. With a peaceful waterfront setting and dramatic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 20 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. Whether you’re visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all. ... more   less 

Additional Information about The Cove Lakeside Resort

Address: 4205 Gellatly Rd | Westbank, West Kelowna, British Columbia V4T 2K2, Canada
Region: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: $151 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cove Lakeside Resort 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Cove Lakeside Hotel West Kelowna
Cove Lakeside Westbank
The Cove Lakeside Resort Kelowna/West Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from The Cove Lakeside Resort staff and other travellers.
6 questions
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Alberta, Canada
Vancouver, Canada

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Questions? Get answers from The Cove Lakeside Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in this unit - rent with hotel”
178janicek, 12 Apr 2017 | Read review
“They are all good !”
trunorth2015, 30 Mar 2017 | Read review
“The LAKE view is great but if you love HORSES ask to face the fields!”
577kerrym, 13 Mar 2017 | Read review
“Book directly with the hotel to be sure you receive exactly the view you want so as not to have to upgrade.”
N8261IVdennisb, 21 Feb 2017 | Read review
“We were there on the off season. It was quiet and quite beautiful with all the snow.”
Debbie528, 4 Feb 2017 | Read review
5 of 5