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Best Western Plus Wine Country Hotel & Suites

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3460 Carrington Rd SW Quadrant of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (136)
Room & Suite (349)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 09/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Wine Country Hotel & Suites
Updated 09/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in West Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
Experience a rare combination of luxury and hospitality when you stay at the Best Western Plus Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the centre of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, golf courses and bucolic vineyard vistas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Snack bar
Vending machine
Hiking
Ski rentals
Skiing
Waterslide
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
Hotel links
Special Offer:Get Double Points!

Location

Full view
47Car recommended
Grade: 47 out of 100
23Restaurantswithin 1 km
1Attractionwithin 1 km
1089Reviews7Q+A100Room tips
Traveller rating
  • 572
  • 349
  • 87
  • 38
  • 43
Time of year
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Popular mentions
C7550CGwendys wrote a review 13 Jan
West Kelowna, Canada5 contributions1 helpful vote
Clean room, caring kind staff, awesome breakfast. Would highly recommend The Best Western in West Kelowna and in Kelowna. They are very professional. West Kelowna were going through reinvasions, when we there, and it did not take away from our experience.
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Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
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Service
Sleep Quality
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PoppinsMagic wrote a review Aug 2021
Canada320 contributions76 helpful votes
Hotel's Favourite
his hotel is in a great location to access the local attractions, restaurants, shopping, drive to the beach, dog beach area and more! We chose this hotel as it was pet friendly for our older Lab, lots of areas to walk her. Staff were professional, friendly and helpful! Indoor hot tub was great, pool with water slide for others, pool only 3' 7" so great for kids!! Has a gym area, decent breakfast and laundromat if needed. Across the street from a golf course. We planned this trip to visit daughter, and friends... check out the wineries in area. ONLY got to FRIND Estate Winery!! We went for morning coffees and pastries, lunch and one dinner, amazing lake front winery! We would recommend this hotel, and would stay again!
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
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Location
Cleanliness
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Sleep Quality
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Response from Sean Outerbridge, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 31 Aug 2021
Dear PoppinsMagic, Thank you for taking the time to share your experience at the Best Western Plus Wine Country Hotel & Suites. We are so delighted that you were able to enjoy your stay and our team, amenities, and the fun activities around the hotel left a memorable impression. You'll have to return soon to visit all the other amazing wineries in the area! Thank you for choosing to stay with us, we hope to see you again soon. Sincerely, Sean Outerbridge General Manager
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Marcel B wrote a review 3 Jan
Kelowna8 contributions
Always an excellent place to stay. Common area and rooms are always clean, and staff is courteous. We have stayed hear during the Christmas season for the last 5 years and we hope to continue for the next 5 years.
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Room Tip: I think that the rooms facing the front are all king size.
See more room tips
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Response from Sean Outerbridge, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 2 weeks ago
Dear 495marcelb, Thank you for your continued loyalty to our hotel over the holidays! It was a pleasure hosting you and your family! Thank you for your understanding with the changes to gatherings during your time here. Wishing you all the best for the New Year! Sincerely, Sean Outerbridge General Manager
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Reetika14 wrote a review Dec 2021
1 contribution
Overall Satisfied!! Will sure recommend going there to others. Staff was really helpful and that lady at night when we check in was so polite and even came to our room to provide us with the thing that was broken in our room. Loved everything.
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Review collected in partnership with Best Western
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Sean Outerbridge, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 2 weeks ago
Dear Reetika14, Thank you for taking the time to share your experience at the Best Western Plus Wine Country Hotel & Suites! We are delighted in knowing you had such a memorable stay and our team was able to take such great care of you. Thank you for recommending us, we look forward to hosting you again soon! Sincerely, Sean Outerbridge General Manager
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Travelingblessed wrote a review Nov 2021
2 contributions1 helpful vote
Front desk staff uneducated in basics of health and procedures. Very rude. The paramedics came only for her to say I don't know the name or the room number. They didn't ask me for the information I was in the pool watching this couples 2 boys while they took care of this emergency. The wife was a nurse asking for 911!!! She had to again for a ambulance to help her husband. Staff was not apologetic and argumentative about front girls huge negligence the night before.. Super sad display of ignorance.
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Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Sean Outerbridge, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 24 Nov 2021
Dear Travelingblessed, Thank you for taking the time to share your experience at the Best Western Plus Wine Country Hotel & Suites. I would like to apologize for the impression that you have been left with from your stay. I can assure you our team cares deeply about our guest safety and wellbeing. We have reviewed this incident with the team to ensure moving forward the necessary steps are taken in sequence according to our emergency response procedures. Thank you for choosing to stay with us, please do not hesitate to contact me directly should you wish to discuss this matter any further. Sincerely, Sean Outerbridge General Manager
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PRICE RANGE
USD 99 - USD 197 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Wine Country Hotel & Suites
LOCATION
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
NUMBER OF ROOMS
99
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Frequently Asked Questions about Best Western Plus Wine Country Hotel & Suites
Which popular attractions are close to Best Western Plus Wine Country Hotel & Suites?
Nearby attractions include Just 4 Fun Playcentre (1.1 km), Westside Go Karts (1.1 km), and Monet Meets Merlot (0.8 km).
What are some of the property amenities at Best Western Plus Wine Country Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Wine Country Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Wine Country Hotel & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Wine Country Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Wine Country Hotel & Suites?
Conveniently located restaurants include 19 Okanagan Grill + Bar, Kekuli Cafe West Kelowna, and Bamboo Chopsticks.
Are there opportunities to exercise at Best Western Plus Wine Country Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Wine Country Hotel & Suites?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Best Western Plus Wine Country Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Wine Country Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Wine Country Hotel & Suites?
Many travellers enjoy visiting Father Pandosy Mission (9.9 km).