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Richmond Hill Hotel

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Richmond Hill Hotel
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1,409 Reviews from our TripAdvisor Community

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Showing 1,377: English reviews
London, United Kingdom
Reviewed 30 December 2015

Stayed here for 2 nights over Christmas. We had a huge room which was clean with a comfortable bed. The hotel is a little dated but nice. It overlooks the river and Richmond park is next door. There are a few pubs in walking distance and Richmond town centre is a short taxi//bus ride away. The bar is nice and...

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1Thank LeeLee1971
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Lee, Thank you for posting a review of your stay at Richmond Hill Hotel for Christmas. We are in a lovely location which is very pretty to explore if wrapped up in December. The Cedars Leisure Club has undergone some improvements in the facilities during January so I do hope that when you return you will have a better...

Royal Tunbridge Wells, United Kingdom
Reviewed 30 December 2015

Staying at the Richmond Hill Hotel was a real treat - hopefully to be repeated! Its position is excellent - a short stroll to fresh-air walks in historic Richmond Park, downhill to the town for posh shopping, or just cross the road for breathtaking views of the Thames (with useful information marking out points of interest). Our stay was for...

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1Thank Sue A
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Sue, Thank you for such a positive review of your time with us at Richmond Hill Hotel. I am thrilled to read how much you enjoyed your Secret Escapes stay with us, especially your encounters with the service team. We do hope to welcome you back again, Kind regards Diane Tapner-Evans General Manager

Buckland Newton, United Kingdom
Reviewed 30 December 2015 via mobile

Attractive package booked with Secret Escapes for two nights. It included dinner and breakfast with double room. The hotel location was ideal for the theatre and the grandchildren and the ever delightful village atmosphere of Richmond. Hotel had ample parking although it was a little tight as several functions during my stay. My room 113 was a smart double recently...

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1Thank Tony2710
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Tony Thank you for your post following your stay with us at Richmond Hill Hotel, I appreciate the comprehensive feedback particularly in relation to your new bedrooms. We did indeed invest in the most robust soundproofing that is currently available and as such were concerned to read your comments. We are having the rooms tested to confirm that all...

Houston, Texas
Reviewed 28 December 2015

Stayed at the Richmond Hill Hotel for the first time in December for a business trip. The front staff was cheerful, very helpful and expeditious in getting me to my room and very friendly throughout the stay. The room was warm, tastefully decorated and always impeccably clean. The location was perfect with a beautiful view and allowed for a nice...

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1Thank Dave L
London, United Kingdom
Reviewed 25 December 2015

This was a pre-booked afternoon tea experience functioning as a Christmas do for the staff of a small business. The hotel is very impressive as you enter and the staff greeting us were pleasant and helpful and allowed us to be seated 15 minutes before our sitting. Our order was taken fairly soon after our arrival and our chosen tea...

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Thank Charlotte F
London, United Kingdom
Reviewed 22 December 2015

We stayed here for one night last weekend. We had previously visited the hotel in the summer for a Cream Tea. The hotel was decked out for Christmas and looked lovely. The hotel was very busy with Christmas parties and a wedding reception too. The Receptionist ensured that we had a room well away from the celebrations, unfortunately she omitted...

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Thank Carolinesimonds
Isleworth, United Kingdom
Reviewed 21 December 2015 via mobile

We went here on 18th Dec for our annual Christmas night out. The food and service was great. However the DJ was very dated. His playlist was circa 1985. While a little retro is good not all night long. He played a recent song as requested and then went straight to his playlist.I would recommend to family / friends 😒

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1Thank debbie b
Bournemouth, United Kingdom
Reviewed 16 December 2015

We enjoyed an excellent stay at the Richmond Hill Hotel. Great location lovely Richmond Park next door and the great shopping in Kingston upon Thames and Richmond. Our room was very well appointed with latest style bathroom (reminded me of an upmarket cruise ship suite) and very comfy bed. On the small side for the lead in price but this...

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1Thank Christine M
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Christine, Thank you for posting a lovely review on Tripadvisor, I am really delighted you had an enjoyable stay with us. We hope your return again in 2016. Wishing you a very merry Christmas, Kind regards, Diane Tapner-Evans General Manager

Leeds, England, United Kingdom
Reviewed 15 December 2015

Big family wedding so lots of rooms booked. I booked a twin to share with a friend, but was offered a room with barely a space between the beds. The rooms were all clean and well decorated, but there was less room than in a 'cosy Georgian single'. I thought I was getting a Georgian deluxe twin but I think...

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Thank Janice T
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Janice, Thank you for posting your review on tripadvisor following your recent stay with us. I am sorry that the new room did not meet your expectation. The careful design is to allow as much open space in the room when the bathroom is not required, giving a feeling of light and space, I appreciate this may not be...

Nottingham, United Kingdom
Reviewed 15 December 2015

We stayed here for one night and found it to be excellent in all ways - Not too far to walk into Richmond, great views, excellent staff, rooms and food - All good and will definitely stay again very soon.

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Helpful?
Thank Lisa W
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Lisa, Thank you for such a lovely positive review, we are delighted you had a fabulous stay. We look forward to welcoming you back soon. Merry Christmas from all at Richmond Hill Hotel, Kind regards Diane Tapner-Evans General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more   less 

Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond TW10 6RW, England
Region: United Kingdom > England > Greater London > Richmond
Price Range: $155 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Richmond Hill Hotel Richmond
Hotel Style:
#1 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hill Hotel staff and other travellers.
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Questions? Get answers from Richmond Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a view”
wonabe2004, 14 Apr 2017 | Read review
“not near function room”
stevep104, 9 Apr 2017 | Read review
“Second floor room was quite acceptable even at the back of the hotel.”
SteW31, 5 Apr 2017 | Read review
“411 lovely room”
garysingleton123, 4 Apr 2017 | Read review
“Steer clear of the rooms above the function as the noise levels from the music were exceptionally loud and go on until twelve midnight”
9nicks, 2 Apr 2017 | Read review
5 of 5