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Richmond Hill Hotel

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Traveller (389)
Room & Suite (333)
Dining (70)
Overview
  • Excellent40%
  • Very good30%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“richmond hill”(181 reviews)
“lovely hotel”(79 reviews)
“the river”(109 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
3 Sep.4 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,794)
There are newer reviews for Richmond Hill Hotel
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1,755 results
Traveller rating
667
532
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150
86
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667
532
320
150
86
Show reviews that mention
All reviewsrichmond hilllovely hotelthe riverthrough secret escapeshealth clubleisure centrejunior suitecourse dinneron the small sidebooked this hotelcar parkingtwo night stayafternoon teacomfy bedwedding receptionsandwichestown centre
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21 - 25 of 1,755 reviews
Reviewed 3 weeks ago

Great location but slightly outdated feel and quality of service - overall enjoyed the stay but would have benefited from doors that shut a bit quieter (hard to sleep with slamming doors!) and staff that smile a bit more...More

Review collected in partnership with this hotel
Thank AlexZ1992
Response from Diane T, General Manager at Richmond Hill HotelResponded 2 weeks ago

Dear Alex Thank you for the feedback, we are refreshing our Georgian rooms, starting in August with a "traditional style" makeover, hopefully this will impact your impression of "outdated". perhaps you may return and see for yourself, first phase completed in October. best regards Diane...More

Reviewed 3 weeks ago

Lovely staff and location. Spacious room w/ironing board and iron (proper ironing board and a proper iron) and hairdryer. Comfortable bed and peaceful sleep. The walls did vibrate a touch when a door was closed somewhere in the corridor, but this didn’t impact how well...More

Review collected in partnership with this hotel
Thank josephsheridan1980
Response from Diane T, General Manager at Richmond Hill HotelResponded 3 weeks ago

Dear Joseph, Thank you for your feedback on Tripadvisor, we are delighted to read that you had a comfortable stay with us. The beds from Heals are delicious to sleep in and the investment made in air conditioning has provided what we hope is a...More

Reviewed 3 weeks ago

I absolutely love this hotel and and cannot recommend it highly enough. From start to finish it is fantastic. Highlights are the most comfortable bed and best breakfast ever! Friendly staff, beautiful decor, tastefully done. Amazing location with wonderful views over the Thames from the...More

Review collected in partnership with this hotel
Thank traff2018
Response from Diane T, General Manager at Richmond Hill HotelResponded 3 weeks ago

Wow, what a review thank you from all of us at Richmond Hill Hotel. kind regards Diane Tapner-Evans General Manager

Reviewed 3 weeks ago

This is the second time we have stayed here and paid a little extra for a different room type. We only had one night and spent our time in central London. We like Richmond Hill because we can drive in a park with free parking...More

Review collected in partnership with this hotel
Thank ptraggett2018
Response from Diane T, General Manager at Richmond Hill HotelResponded 3 weeks ago

Dear Guest, Thank you for booking directly with us, it always enables us to offer a more personalised service when we talk to our customers directly and we provide complimentary parking as you stated. We apologise for any disturbance caused by the fire alarms, but...More

Reviewed 4 weeks ago

Rooms are good, WiFi hit and miss. Staff are very friendly but i felt the breakfast is very over priced. The room was lovely, there were a couple of days where the standard slipped. The setting is lovely, close walk to restaurants and shops and...More

Review collected in partnership with this hotel
1  Thank kfelli0tt
Response from Diane T, General Manager at Richmond Hill HotelResponded 3 weeks ago

Thank you for your feedback, we will review your comments to ensure we continue to improve the service we offer to our guests. We hope to welcome you back again, Kind regards Diane Tapner-Evans General Manager

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 122 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#7 Romantic Hotel in Richmond
#7 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 122 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#7 Romantic Hotel in Richmond
#7 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (389)
Room & Suite (333)
Dining (70)
Pool & Beach (1)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Romablade
30 July 2018|
AnswerShow all 2 answers
Response from Diane T | Property representative |
Hi, parking gets busy when big events are on so it would depend on the Friday in question what is happening in the Hotel. The charge for parking is £10 per night, if you book on the Hotels own website or directly on the... More
0
Votes
dani5678
23 June 2018|
AnswerShow all 2 answers
Response from Diane T | Property representative |
Hello from beautiful sunny Richmond, check in is from 3pm. If you need to arrive earlier we can always hold your luggage while you continue to enjoy exploring the area.
0
Votes
Room Tips
"having stayed in a few rooms and hiring another 19 rooms, everyone had a great stay!"
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"Stay elsewhere"
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"We stayed in room 360 and there was some annoying early morning noise from below the windows (clinking..."
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"Ask for a room in the modern part.."
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