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Richmond Hill Hotel

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Richmond Hill Hotel
Richmond Hill Hotel
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1,357 Reviews from our TripAdvisor Community

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Showing 1,325: English reviews
Bournemouth, United Kingdom
Reviewed 2 weeks ago

We stayed for one night in this recently refurbished hotel. The staff were extremely helpful and very pleasant to deal with. We were offered a complimentary upgrade and our room was fabulous. The decor is really tasteful and the bathroom very on trend and spotlessly clean. The views over Richmond Park are amazing and the hotel is well placed for...

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Helpful?
Thank enajalemap
London
Reviewed 3 weeks ago via mobile

This was our second family wedding of the year and yet again we were not disappointed. From the initial discussion through to the end of the day it was faultless. Communications between myself are the hotel very very good and all enquiries promptly dealt with. The staff went above and beyond and even my guests remarked on the staff especially...

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Thank Osdavies
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Thank you so much for such a wonderful review. The team here are delighted to have shared so many important family events with you and for them to have been so wonderful. We look forward to welcoming your next generation for their first Richmond Hill Hotel celebration. Warm regards Diane Diane Tapner-Evans General Manager

United Kingdom
Reviewed 3 weeks ago

Reception staff gave us a warm welcome and quickly checked us in for the two nights. Our Hill Collection double room was clean and well designed for our short break. However it was very cold that first evening. The staff checked on the heating for us while we were at dinner and it eventually warmed up. Together with the manager...

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Helpful?
Thank LuccaSiena
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Lucca, Thank you for providing your feedback on Trip advisor, I am delighted to read you would choose to return to Richmond Hill Hotel. We will explore your comments regarding the bedroom and buffet temperatures to ensure your return visit is improved. Kind regards Diane Tapner-Evans general manager

Wolverhampton, United Kingdom
Reviewed 3 weeks ago

Stayed for business in January. Friendly but slow check in at reception and a bit of a trail to my room. The room itself was spacious. The bed and pillows were really comfortable. The bathroom was perfectly adequate that small when compared to the size of the room. Lovely views over Richmond Park and a great sunset. Good range of...

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Thank JandIB
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest, Thank you for your review following your stay in January. Some of our bedrooms in the Georgian side are slightly further to navigate as this section of the Hotel can not be modernised further, (Grade II listed), however we feel the character and charm of the traditional rooms are worth the slight walk! I am delighted you enjoyed...

Province of Malaga, Spain
Reviewed 3 weeks ago

On arrival friendly staff at reception who ensured all 3 of our rooms were near to each other. Rooms great, clever ergonomic design. The most comfy bed I have slept in for a long time, I am very fussy about beds. Full breakfast option, spoilt for choice. Overlooking the Thames and easy walking distance to town.

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Helpful?
Thank annchristine508
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest, Thank you for your review, I am pleased you had such a super stay with us at Richmond Hill Hotel. The beds are indeed delightful, they are a British made hand stitched Wickham mattress, supplied by Heals of London, difficult to get out of I find. Hopefully you will return to stay again, kind regards Diane Tapner-Evans General...

London, United Kingdom
Reviewed 3 weeks ago

Booked as a treat for my sister's birthday! Was lovely, the staff were very friendly and accommodating and even gave us an amazing room (prefect treat for the birthday girl) Had treats and dinner and both were just a great! Thank you to the team!

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Thank jasveensidhu
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Jasveen, Thank you for such a lovely post, we are delighted you sister had a fantastic birthday celebration. kind regards Diane Tapner-Evans General Manager

Wokingham, United Kingdom
Reviewed 4 weeks ago

I visited the hotel on a Saturday after wanting a break away and seeing a package deal on the website- my husband booked this direct. The hotel has plenty of parking and we didn’t struggle to find a space! If you book direct the parking is free on other websites you have to pay, we also found the package was...

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Thank hollyReading.Berks
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Holly, Thank you for your feedback, I am sorry the team raised your expectations regarding the bedroom upgrade, we will indeed review your booking to establish how this happened and improve our check in procedure. If you do book to stay with us again, please contact me and I will ensure you have an upgraded bedroom experience. I am...

Witney, Oxfordshire
Reviewed 20 January 2017

I visited the Richmond Hill Hotel with a group of since travellers. My room was comfortable and everything to hand. We were celebrating the New Year which thy do on a grand scale. Black Tie event with dinner, disco and champagne. The food was OK but when you are catering for 200 which attended this event it is difficult to...

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Thank Janet C
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Janet, Thank you for your review regarding New Years Eve, we have received such positive feedback from all who attended, a great evening was had by all. Most felt the food was excellent for the evening, however food is a subjective matter. William our chef is a great asset to our Kitchen, he and his team produce some wonderful...

cheese
Reviewed 18 January 2017

My 3 young children and wife stayed in a suite over Christmas (23, 24th and 25th of Dec) and had a wonderful time. The hotel staff are unusual in how helpful and accommodating they are. The rooms we stayed in were both good (we moved to a better suite after the first night - at the kind suggestion of the...

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Thank cheese666
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest, Thank you for your review following your Christmas stay with us. We were delighted you had such a lovely time on such a special festive celebration. Chef was delighted you enjoyed his food the brigade in the kitchen produce beautiful dishes, freshly prepared using the best ingredients, he was pleased it exceeded other Hotel experiences you have had....

Nottinghamshire, United Kingdom
Reviewed 18 January 2017

Could not fault this Hotel. Chose one of the modern Hill collection rooms-lovely. very friendly & helpful staff, nice pool at the fitness centre, went between 12.30 and 3.30 when no children allowed & enjoyed a lane to myself. Plenty car parking space (£8 per night) Richmond park 200yds away, 10/15 min walk to centre for station, shops, restaurants (some...

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Thank JULIE E
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Julie, Thank you for your feedback, delighted you had such a lovely time with us. Looking forward to welcoming you back in May. Turk Launches will be running their trips along the Thames from March so you will be able to enjoy this beautiful, leisurely trip when you come back. Kind regards Diane Tapner-Evans General Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more   less 

Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond TW10 6RW, England
Region: United Kingdom > England > Greater London > Richmond
Price Range: $145 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Richmond Hill Hotel Richmond
Hotel Style:
#1 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hill Hotel staff and other travellers.
8 questions
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Questions? Get answers from Richmond Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if you are disabled!”
 of 5 bubbles timhicks2015, 13 Feb 2017 | Read review
“Ask for view.”
 of 5 bubbles HongKongCallisto, 13 Feb 2017 | Read review
“Ask for a view of the park.”
 of 5 bubbles JandIB, 1 Feb 2017 | Read review
“When booking discuss your requirements.”
 of 5 bubbles JanetC311, 20 Jan 2017 | Read review
“Avoid the basement suite if possible.”
 of 5 bubbles cheese666, 18 Jan 2017 | Read review
5 of 5