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Richmond Hill Hotel

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Traveller (389)
Room & Suite (333)
Dining (70)
Overview
  • Excellent40%
  • Very good30%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“richmond hill”(181 reviews)
“lovely hotel”(79 reviews)
“the river”(109 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (1,794)
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1,755 results
Traveller rating
666
533
320
150
86
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LanguageEnglish
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666
533
320
150
86
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All reviewsrichmond hilllovely hotelthe riverthrough secret escapeshealth clubleisure centrejunior suitecourse dinneron the small sidebooked this hotelcar parkingtwo night stayafternoon teacomfy bedwedding receptionsandwichestown centre
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11 - 15 of 1,755 reviews
Reviewed 1 week ago

Absolutely fabulous! We were celebrating my husbands 50th birthday - he was delighted with a gift when we arrived, such a lovely idea. The room was beautiful, the staff very attentive and the food excellent. We have already recommended the hotel to friends, we couldn't...More

Review collected in partnership with this hotel
1  Thank 4321Katie1234
Response from Diane T, General Manager at Richmond Hill HotelResponded 1 week ago

Dear Katie, Thank you so much for your lovely comments, we are so glad to hear your husband enjoyed his present and your stay was "fabulous". Thank you so much for your recommendation, we hope to welcome you both back. Kind regards Diane Tapner-Evans General...More

Reviewed 2 weeks ago

Our rooms were booked almost a year in advance to be in the same corridor; in spite of repeated checks and promises, the four rooms were spread over four floors on arrival!! It was distressing and took a long time to get three of the...More

Review collected in partnership with this hotel
Thank myotschka
Response from Diane T, General Manager at Richmond Hill HotelResponded 1 week ago

Dear guest So sorry to hear that your rooms were not allocated together on the same floor, I am sad to read that this impacted your stay so negatively. We will take on board your comments in order that we can improve on our service...More

Reviewed 2 weeks ago

The room was entirely too hot despite 3 phone calls to the front desk. We could not get the blower to turn up - just a tiny amount of air was coming out of the vent. When we got back from dinner the room temperature...More

Review collected in partnership with this hotel
Thank Roberta H
Response from Diane T, General Manager at Richmond Hill HotelResponded 1 week ago

Dear Guest, I am so sorry to read your review, I can fully understand how upset you were that the air-conditioning was not functioning. I believe from investigating that you were staying in a new hill collection room. These rooms have the air conditioning connected...More

Reviewed 2 weeks ago

A great location, and always a really good stay. You can rely on the Richmond Hill Hotel. The car park is an asset, and pubs and restaurants are in nearby walking distance. Richmond Park is on the doorstep - for an early morning run!More

Review collected in partnership with this hotel
Thank sarahfZ6711YY
Response from Diane T, General Manager at Richmond Hill HotelResponded 1 week ago

Thank you Sarah, So delighted to read you had such a lovely stay. Did you know we have a Richmond Hill running track on Spotify and if you use Map my run, a variety of routes to enjoy around the park? Perhaps a consideration if...More

Reviewed 2 weeks ago

This hotel is very good for the able bodied, but stairs prevent use of a mobility scooter, and my disabled husband struggled to walk the distance to the restaurant each time. The wet room style of bathroom in the suite was ideal however. The bed...More

Review collected in partnership with this hotel
Thank 60lynne
Response from Diane T, General Manager at Richmond Hill HotelResponded 1 week ago

Dear Guest, Thank you for your feedback, I am sorry you found the access difficult, there are a lot of stairs in the Georgian side of the Hotel, we have adapted facilities as we invest to improve the disabled facilities we offer. We appreciate your...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 115 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#7 Business Hotel in Richmond
#7 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 115 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#7 Business Hotel in Richmond
#7 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (389)
Room & Suite (333)
Dining (70)
Pool & Beach (1)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Romablade
30 July 2018|
AnswerShow all 2 answers
Response from Diane T | Property representative |
Hi, parking gets busy when big events are on so it would depend on the Friday in question what is happening in the Hotel. The charge for parking is £10 per night, if you book on the Hotels own website or directly on the... More
0
Votes
dani5678
23 June 2018|
AnswerShow all 2 answers
Response from Diane T | Property representative |
Hello from beautiful sunny Richmond, check in is from 3pm. If you need to arrive earlier we can always hold your luggage while you continue to enjoy exploring the area.
0
Votes
Room Tips
"having stayed in a few rooms and hiring another 19 rooms, everyone had a great stay!"
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"Stay elsewhere"
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"We stayed in room 360 and there was some annoying early morning noise from below the windows (clinking..."
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"Ask for a room in the modern part.."
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