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Richmond Hill Hotel

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Richmond Hill Hotel
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1,377 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
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Stoke-on-Trent, United Kingdom
Reviewed yesterday NEWvia mobile

Perfect location! Next door to Richmond park which is beautiful and a 10 minute walk to town! Hotel itself is lovely rooms are very clean and modern and it's brilliant to have sky and free wifi! Bathroom/toilet area a little awkward as it's very open and slightly frosted glass so can see a lot and not a lot of privacy....

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Thank holleyab
Exeter, United Kingdom
Reviewed 4 days ago NEW

Stayed for a weekend in March as part of a family group of 9 to celebrate a special birthday. The rooms were newly refurbished to a high standard and very comfortable. We had booked a package which included dinner. The food exceeded what we were expecting and was to a high standard..The service Rachid and Thomas, gave us, in the...

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Thank ymorrell
Edinburgh, United Kingdom
Reviewed 4 days ago NEW

The Richmond Hill has been refurbished and with it has come a lift in the quality of the service and the general ambiance. Breakfast was a bit 'busy' but the helpfull staff mitigated this and sorted out the various problems.This is a pleasant place to stay if you wish to visit Richmond, and what a lovely area it is. Within...

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Thank Hamish M
Reviewed 4 days ago NEWvia mobile

Excellent hotel in a really nice location. Handy 5 minute walk down the hill to Richmond and all the Reataurants. Breakfast is excellent and a large selection. Rooms were really good and spacious. Only downside is the glass toilet cubible in the room. Can allow the smell from the toilet to enter the rest of the room. Overall an excellent...

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Thank Mark M
London, United Kingdom
Reviewed 5 days ago NEW

We didn't stay at the Richmond Hill Hotel but hired a private room for afternoon tea to celebrate a 60th Birthday. From the first point of contact with the hotel the levels of communication and customer service were outstanding. Staff were very informative and the prices competitive and great value for money. The afternoon turned out to be everything we...

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Thank anphipps
kent
Reviewed 6 days ago NEW

We stayed at this hotel for a wedding reception. The room that the function was held in was absolutely stunning and all of the staff were professional and friendly. Unfortunately the room we were given was on the top floor in the eaves of the hotel and was tiny, there was no pressure in the shower and the room was...

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Thank sloan74
London, United Kingdom
Reviewed 1 week ago via mobile

Had a great afternoon tea at the Hotel for a Baby Shower! Rachid and Thomas, the managers along with the restaurant staff provided a great service. The afternoon tea was tasty and plentiful. However the best part was how the staff were so helpful and accommodating. We had a lovely afternoon :) Thank you guys!

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Thank wonuowoade
Heathfield, United Kingdom
Reviewed 1 week ago via mobile

Have been to this hotel many times for rugby dinners but never as a guest. Needed to be at an early morning meeting in Fulham so booked a room on line. Reception staff were efficient and courteous. Parking was easy room was great and location superb. I will be back.

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Thank Guy M
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Guy, Thank you for your review, I am pleased to read you had an "excellent stay". We look forward to welcoming you back soon. Kind regards Diane Tapner-Evans General Manager

Reviewed 1 week ago

At short notice we booked a conference room and lunch at the Richmond but due to a family emergency of the trainer we had to cancel. The hotel offered us a refund of 2% or 25% off future bookings. I then suggested that I offer at least the lunch (if not the conference room) to a local community centre who...

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Thank Lise T
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Lise, What an inappropriate review to receive following the team's interactions with you yesterday. The Hotel had reserved and contracted a meeting room for you and whilst holding the space had displaced a number of pieces of other business. Therefore when cancelling the event the terms and conditions of the contract allowed us to charge a cancellation fee, which...

paris
Reviewed 1 week ago via mobile

Fantastic hotel, the staff were very friendly and courteous.Check in was very efficient.The room was very good ,the bed was extremely comfortable and the bathroom clean and spacious. The breakfast was reasonable priced at £10.00 and was very nice,a lot better than some other hotels. Definitely a return visit.

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1Thank arabella8paris
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Arabella, Thank you for your lovely post following your birthday celebration stay with us at Richmond hill Hotel. I am delighted to read that you had a lovely stay, we try to think of every option for breakfast, hopefully offering plenty of choice, I am pleased you liked it. Glad to read that you will be returning again, there...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more   less 

Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond TW10 6RW, England
Region: United Kingdom > England > Greater London > Richmond
Price Range: $139 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Richmond Hill Hotel Richmond
Hotel Style:
#1 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hill Hotel staff and other travellers.
8 questions
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Questions? Get answers from Richmond Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 111 with a view over a car park...quiet and (literally) brand new.”
 of 5 bubbles 839hamishm, 22 Mar 2017 | Read review
“Make sure you are not on the 5th floor”
 of 5 bubbles sloan74, 20 Mar 2017 | Read review
“Try the newly refurbished rooms.”
 of 5 bubbles susanw1964, 3 Mar 2017 | Read review
“Front of hotel on 3rd floor - lovely view of Thames”
 of 5 bubbles 405christineb, 2 Mar 2017 | Read review
“Book a collect room these have been recently upgraded.”
 of 5 bubbles BECMATTManchester, 28 Feb 2017 | Read review
5 of 5