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Airport Inn Gatwick

Booking.comUSD 81*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 156*
USD 81*
USD 156*
USD 81*
USD 156*
USD 81*
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Airport Inn Gatwick
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1,175 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
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Italy
Reviewed yesterday NEW

Recent stay of 1 night for flight stop in Gatwick. Convenient only for the location near the airport. The facility is quite clean and not recent, a refurbish would be appreciated. The reception seems to be a ghost and highlighted its inefficiency, it's been very hard to communicate by email and by phone (I suggest to avoid this facility in...

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Helpful?
Thank P936WZinfo
Reviewed 2 days ago NEW

Definitely get what you pay for with this one. The rooms were dated and old. The bed was small with hard mattress and pillows, not very comfy. The walls were dirty and the bathroom tub definitely didn't look that clean either and was clogged. The staff were average, not really that friendly. The only redeeming feature is the proximity to...

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Helpful?
Thank Sharleen G
singapore
Reviewed 3 days ago NEWvia mobile

We got in on a late flight from Lisbon and decided to stay close to the airport so that we could have a big rest after an exciting travel in Portugal ..extremely disappointing . The phones do not work , the carpet looked like it had not been cleaned in months ( there was an old chip in the floor)...

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Helpful?
Thank dianechow82
Canterbury, United Kingdom
Reviewed 5 days ago NEW

We were able to stay overnight before flying out and to keep the car in their multi storey whilst we were away for 8 days. The carpark is directly attached to the hotel and you keep your keys. When you come back they give you a token to get out. There is a bar and place to eat on the...

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1Thank Glynis98
Nicosia, Cyprus
Reviewed 5 days ago NEWvia mobile

They announced us at 2 o'clock in the morning, after 2 phone calls with them to arrange bus, and one email via booking.com (6 hours earlier), that they were overbooked and that they will transfer us to another hotel! We booked a hotel near airport so we have more sleep and be fresh for our work next morning. We sleep...

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Thank George C
Reviewed 6 days ago NEWvia mobile

Stayed here as we had an early flight the next morning. Wasn't overly great. Cobwebs on inside of windows and staff didn't really seem to care. Upon checking out a lady complained about her stay and they didn't even offer an apology or say anything about it.

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Thank lyndellam
London, United Kingdom
Reviewed 6 days ago NEW

Despite a great location for Gatwick airport North terminal this is not a great hotel. The hotel is very tired and out dated and frankly feels less than comfortable. The only positive is that the room was as clean as it could be and it is 5 minutes from the North terminal. I wouldn't stay here again.

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Thank Splashy2017
Reviewed 6 days ago NEWvia mobile

I travel the world with work and have stayed in many hotels - this would be up there with the worst of them. The hotel is in desperate need of renovations, I found the beds very very uncomfortable (I understand people have different preferences when it comes to this). The worst part by far was the fact the shower didn't...

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Helpful?
Thank Jordan R
Poole, United Kingdom
Reviewed 1 week ago via mobile

The hotel is ideal for flights out of Gatwick. The rooms need some TLC, however the shuttle bus to the Terminals is ideal. The TV reception was awful and the Bathroom needed new seals around the bath etc there were also a few stains on the walls and could do with some paint. The room was not that child friendly,...

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1Thank Wizzo84
Isle of Man, United Kingdom
Reviewed 1 week ago

We stayed for one night at either end of our holiday. Bed was comfortable and clean, food very good. Decor tired. Staff friendly enough except for one of the girls on reception who clearly didn't care whether we were there or not. She couldn't even be bothered to speak, let alone crack a smile. In answer to my husband's question...

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Helpful?
1Thank Margaret C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 

Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Region: United Kingdom > England > Surrey > Horley
Price Range: $89 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Airport Inn Gatwick staff and other travellers.
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Questions? Get answers from Airport Inn Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid all rooms”
Splashy2017, 18 May 2017 | Read review
“Try the travel lodge next door”
WCB61, 2 May 2017 | Read review
“We've never been disappointed with which ever room we have.”
Seymour055, 25 Apr 2017 | Read review
“i like the double bed option”
angelgreene, 12 Apr 2017 | Read review
“my room 517 good views you can see the planes landing but not hear them”
laurieHaverhill, 29 Mar 2017 | Read review
5 of 5
Booking.com
USD 81* /night
View Deal
Expedia.comUSD 81
PricelineUSD 81
AMOMAUSD 156
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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