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Holiday Inn London-Gatwick Airport

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Holiday Inn London-Gatwick Airport
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1,764 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London-Gatwick Airport
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Showing 1,708: English reviews
Somerset, UK
Reviewed 24 May 2015

Stayed for one night prior to flying out of Gatwick with a parking deal. Conveniently located, easy to find and with excellent access to airport terminals. Rooms are pretty much what you would expect from an airport hotel, and thankfully big enough to take in and park a loaded luggage trolley for the night. The Traders Restaurant is OK but...

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Helpful?
1Thank TauntonBob
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear TauntonBob Thank you for taking the time to write your review following your recent stay with us and for your positive comments regarding our location and our rooms. I was sorry to read you found our restaurant portions to be excessive. I will take your valuable comment up with our Head Chef. I would like to take this opportunity...

Santander
Reviewed 23 May 2015

The Holiday Inn at Gatwick airport has the advantage to be located at a 10 minutes bus ride from Gatwick airport it is placed in a quiet area surrounded by fields and residential houses. All the staff was helpful and kind. Food was average so don't expect any pleasant surprise at the restaurant. There are nice areas to rest or...

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Helpful?
Thank Shaolin333
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Shaolin333 Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for your positive comments regarding our staff. I was very sorry to read you found the food in our Restaurant to be average and your room too hot. I would like to have the opportunity to discuss this further with you....

Canterbury, United Kingdom
Reviewed 22 May 2015

Spotlessly clean, reception changed my room from a twin to a double with no problems. Any problems are dealt with straight away, without you having to travel down to reception. Food was excellent in the restaurant and the hotel even did me a packed lunch to take away.

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Helpful?
Thank Dee C
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Dee C Thank you for very much for taking the time to write your review following your recent stay with us at the Holiday Inn London-Gatwick Airport and for your positive comments regarding your room, check in and the excellent food in our Restaurant. We are very pleased you enjoyed your stay with us and we were able to...

Reviewed 19 May 2015 via mobile

Clean rooms and renovated bathrooms. Within a mile of the Gatwick International Airport. They have a bus that goes to the airport every 15 minutes during the day and every 30 minutes during early morning hours. The cost is £3.00 per person. The highlight of this hotel is the restaurant & bar located on the ground floor. The restaurant has...

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Helpful?
Thank Axel F
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Alex F Thank you for your very nice review of the Holiday Inn London-Gatwick Airport and for your positive comments regarding the service in our Restaurant and your food. We are delighted you enjoyed your stay and look forward to welcoming you back again in the near future. Kind Regards Catherine James

Midlands, UK
Reviewed 18 May 2015

On our second recent trip we elected to stay at the Holiday Inn (with parking for our holiday) having previously stayed at the Sofitel. Rooms are good sized, beds are reasonably comfortable and the bar area is lively serving decent food. There's a shuttle bus that runs every 15 minutes (though the drivers aren't the most cheery folk and on...

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Thank finchaa
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear finchaa Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for your positive comments regarding our rooms and beds. I was sorry to read of the problems you encountered with the shuttle bus and your car. If you would like to discuss this further, please feel free to contact me directly...

crickhowell
Reviewed 18 May 2015

Stayed at the hotel before flying off on a family holiday for the new year. A good location to stay at prior to flying from Gatwick but that's pretty much it. During our short stay we found the hotel to be very busy and a bit shabby. Even though we just needed a place to get our heads down for...

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Thank joneseyitalia
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear joneseyitalia Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport. I was sorry to read of the problems you encountered before your holiday in the New Year with the sofa bed and your parking. We are very grateful for your comments, as honest feedback is crucial if we are to achieve the...

cardiff
Reviewed 16 May 2015

Found this hotel deal on line.It was a really good deal with room and car parking for the duration of our holiday including good frequent bus drop to both terminals.We had a nice room with good bed and a clean bathroom and for one night it is all we expected.We went for dinner in The Hunters restaurant and had a...

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Thank Kay P
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Kay P Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport following your recent stay with us and for your positive comments regarding our rooms. I was so sorry to read that you did not enjoy your meal in our Restaurant, which is called Traders Restaurant. I will take your valuable comments...

Nottingham, United Kingdom
Reviewed 16 May 2015

Valet parking ( manor ) took worry away after longish drive. Doorman very friendly and helpful as we're all staff. Room good size, quiet and comfortable Booked evening meal which was delicious . Breakfast good too. Only had to wait a few minutes for car on return. Excellent service all round

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Helpful?
1Thank Paul W
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Paul W Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for your positive comments regarding the staff, your room and your meal. We are delighted you enjoyed your stay with us and look forward to welcoming you back again in the near future. Kind Regards Catherine James

Reviewed 12 May 2015

Excellent base for flights from Gatwick Airport with parking and a modest fee paying frequent shuttle service. Good range of food options in the hotel at reasonable prices, served quickly and of good quality.

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1Thank OverLH
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear OverLH , Thank you for spending time and filling out a review following your stay at The Holiday Inn London Gatwick. I am pleased that you were delighted with our facilities and found our food good quality and value. We look forward to welcoming you back soon. Kind Regards, Lauren Slade – Guest Relations

United Kingdom
Reviewed 10 May 2015

Not only is this hotel extremely convenient for Gatwick Airport, it's a short walk to the South Terminal, which has a rail link to the North but it's rooms comfortable too. OK, you're not going to stop there for long but the rooms do offer ample storage. The shower gel etc. is God quality and sufficient for two so, there's...

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Helpful?
Thank Surrey2Gatwick
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear John, Thank you for taking time in filling out a review and for your great feedback following your recent stay here at The Holiday Inn London Gatwick. I am delighted to hear that you had a great experience and we look forward to welcoming you back again in the near future. Kind Regards, Lauren Slade

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 

Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Region: United Kingdom > England > Surrey > Horley
Price Range: $84 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Gatwick Airport staff and other travellers.
21 questions
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Wales
over a year ago
Bicester, United Kingdom
London, United Kingdom
1 month ago
Worcester, United Kingdom

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Questions? Get answers from Holiday Inn London-Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are sound proof so you don't hear the planes.”
 of 5 bubbles tinam602, 18 Jan 2017 | Read review
“I stayed in 127 but give that a miss bed lumpy and most uncomfortable.”
 of 5 bubbles 709keitha, 18 Jan 2017 | Read review
“close to Gatwick Airport but not noisy. Food mediocre for the cost”
 of 5 bubbles T4844UMsueb, 17 Jan 2017 | Read review
“The hotel hopper bus that serves hotels drops you off at a bus stop which is a long way from North Terminal!!”
 of 5 bubbles DocB_12, 9 Jan 2017 | Read review
“Go to another hotel in case they have ballsed up your booking.”
 of 5 bubbles S5717OYpeterd, 9 Jan 2017 | Read review
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