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Holiday Inn London-Gatwick Airport

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Holiday Inn London-Gatwick Airport
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1,720 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London-Gatwick Airport
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Showing 1,665: English reviews
Kent
Reviewed 1 week ago via mobile

Booked via the IHG app so got a great price for one night plus 4 nights parking food is mediocre but the staff in the bar and restaurant make up for this. The front of house staff need some what of an attitude adjustment which brings the place down a bit. Rooms are big enough but could prob do with...

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Helpful?
Thank stockyhouse
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad to read that you found the hotel excellent value and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

It's ok for a short stay, rooms cold and noisy, breakfast £15 and just ok. Nothing to be happy about really. But if it's a quick room before you fly then I guess it's ok for the money. Parking on site

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Helpful?
Thank M2bfx
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Newport, United Kingdom
Reviewed 2 weeks ago

We used the Holiday Inn Gatwick to stay overnight before a flight and to park the car for the duration of our holiday. The Hotel was easy to find and the car parking very convenient with ready spaces available close to the hotel The room was larger than we expected, very clean and comfortable with all the facilities one comes...

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Helpful?
Thank AlaApl
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read that you found the hotel to be very convenient and comfortable and look forward to welcoming you back to the Holliday inn London - Gatwick Airport Regards Jackie

Leicester, United Kingdom
Reviewed 2 weeks ago via mobile

Check in experience was great. The rooms are tired and dated. TV didn't work called reception to report it but no one came to sort it out. Ordered room service - just a sandwich. When it arrived it looked like it had been thrown together. Check out was efficient. Not sure I'd stay there again.

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Helpful?
Thank LouisPRequena
operationsmgr2016, Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Mr Requena Thank you for your review and positive comments about your check-in and check-out experience. I was sorry to hear that your TV didn't work and that Reception did not send anybody to sort the issue. I can assure you that this is not our normal standards of service but an isolated issue. I will pass on your...

Reading, United Kingdom
Reviewed 2 weeks ago

Booked for 1 night room with 1 week parking. Good room with comfy bed, toiletries, flannels and towels. It was nice and quiet, with no disturbance from the airport. Car was dropped at rear of hotel and was moved by the hotel to a parking area adjacent before being moved back ready for collection. The shuttle bus was only £6...

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Helpful?
Thank Ginette B
Management response:

Dear Guest Thank you for your review I was happy to read you enjoyed your pre flight stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Perth, Australia
Reviewed 2 weeks ago

Can never find a fault in this hotel. It's so close to Gatwick with a shuttle bus if needed. Rooms are clean, staff are friendly. We drop off our luggage and then return our car hire to Gatwick and return by shuttle:-) Highly recommend this hotel.

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1Thank h0ddies
Management response:

Dear Guest Thank you for your positive review I was happy to read that you had another great stay and look forward to welcoming you back to the Holiday inn London - Gatwick Airport Regards Jackie

London, United Kingdom
Reviewed 2 weeks ago

We booked this hotel for one night before our holiday as we had an early flight and we wanted to leave our car parked for the week we were away. Upon our return at 9pm in the evening we collected our car and drove home immediately as one does after a long flight. The next morning I noticed my passenger...

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Helpful?
Thank yolanda i
Management response:

Dear Guest Thank you for your review Please contact me direct at the hotel on admin@higatwickairport.com to discuss this claim further Regards Jackie

St Cleer, United Kingdom
Reviewed 3 weeks ago via mobile

☆☆☆☆☆ Excellent hotel I cannot praise this hotel enough. I was stuck in Gatwick for 24 hours after my flight. The reception staff were so helpful and nothing was too much trouble. They made myself and my mum very welcome and we're very helpful with our stay as we had no idea when we would be leaving. They kept our...

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Helpful?
Thank gunning1965
Management response:

Dear Guest Thank you for your lovely review i was glad to read that you found the hotel excellent and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Boise, Idaho
Reviewed 3 weeks ago

The shuttle to/ from the airport is convenient and it is only about a 5 minute trip. Hotel is a bit dated but has been renovated. The dinner in the restaurant was very good, with good service. Book breakfast in advance or the buffet is costly bought separately. Overall a good choice near Gatwick.

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Helpful?
Thank DAEsmae
Management response:

Dear Guest Thank you for your review I was glad to read that you found the hotel to be in a convenient location with great service and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Baldock, United Kingdom
Reviewed 3 weeks ago via mobile

We needed a place near Gatwick Airport and picked this place because of my partner uses the group for business. The booking in process by Agnes was friendly but also efficient. We were on a room, evening meal and breakfast as well as parking while we were away. The evening meal was excellent and Darja really looked after us as...

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Helpful?
Thank ckb25ckb
Management response:

Dear Guest Thank you for your positive review i was pleased to read that you found the staff to be efficient, and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 

Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Region: United Kingdom > England > Surrey > Horley
Price Range: $81 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Gatwick Airport staff and other travellers.
17 questions
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Wales
over a year ago
Nottingham, United Kingdom
13 days ago
Sunderland, United Kingdom
6 months ago

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Questions? Get answers from Holiday Inn London-Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TV Wake up service. Direct Hotel - airport transfer”
 of 5 bubbles jesm0ndc, 14 Nov 2016 | Read review
“For less noise, request a room without a door to an adjoining room.”
 of 5 bubbles Jo_fr_Edmonton, 11 Nov 2016 | Read review
“All rooms are quiet and spacious”
 of 5 bubbles Devonbird1, 9 Nov 2016 | Read review
“I was on the fifth floor and the sky view was pleasant. It was possibly also away from any celebrations on the ground levels.”
 of 5 bubbles mmotivatesl, 9 Nov 2016 | Read review
“Upgrade to Exec Room”
 of 5 bubbles AndrewR514, 8 Nov 2016 | Read review
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